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Le Meridien Bangkok
Ranked #12 of 885 Hotels in Bangkok
Certificate of Excellence
Reviewed 11 September 2012

Recently stayed at le meridien , my second stay after a gap of three years, when the hotel was still fairly new. My first stay was very pleasant and was the reason for my return.

The hotel is still in good condition though signs of wear and tear, such as stains on carpets, pilling on sofas are beginning to appear. However, having said this the rooms and public areas are in pretty good condition.

We ordered the hotel limousine to pick us up at the airport and after a wait of ten minutes or so were taken to the hotel.

The check- in was reasonably efficient and the front of house staff and room staff are generally very professional and friendly. There was a coffee based welcome drink, but since I don't drink coffee I went without. No alternative was offered.

My room, 2201, a corner room with unusual round bed was good. The bed is very comfortable, but slightly impractical , especially if you need a drink of water during the night, or want to check the time on the clock. As the bed head wraps around the bed it's necessary to almost get out of bed to get a drink or look at the clock.

The bathroom is a great size and as well as having a tv speaker has a generously sized tub with plenty of hot water. The toiletries are the hotel's own brand and are ok. The rain shower had poor water pressure whereas the bath had great water pressure. 

Housekeeping was fine, though after leaving the hotel one day at 10 am and returning after 3 pm the room had not been made up. Other days were fine, though used tea mugs weren't taken away when the room had been entered. I wouldn't bother asking for the turn down service, unless you want a short poem left on your pillow. No chocolate or flower here. I don't find pressing a button to close the shades a chore. Water was always replenished.

Bangkok is a hot city and for me good,  efficient,  working air conditioning is essential. I could not get my air to go below 24 c even though The thermostat allows you to set the temperature as low as 19 c. After two tries a technician was sent to the room and went into the ceiling by the door for several minutes and thankfully, the air could be regulated down to 21 c which made my stay entirely more pleasant. However,  having to get a technician to override the system to achieve a comfortable temperature shouldn't be necessary in a city known for its heat.

Breakfast was not included in the room price and on three days we ate at the hotel restaurant, with a 800 baht buffet breakfast. There is a great variety of food but each day we encountered small problems, such as food not being replenished. I opened the bacon dish to find none left. I left the lid up to alert staff to the problem, but after 10 minutes still no bacon and the lid was still up. Another morning we had to ask three times for tea, and when it finally came the waitress brought two pots to the table and left the other one on a serving stand. I had to go and retrieve it myself. We had a cocktail in the bar one night. It was excellent.

Music in the lobby and hallways is too loud and obtrusive for my taste and that of my friends who stayed on the 20 th floor. Gym is very clean and well equipped and the pool is suitable for laps with a height of 4 feet throughout.

The hotel in some ways is quite generic.  You could be anywhere in the world. The locations is good with a short taxi ride to any of the major attractions or shops. 

  • Stayed: June 2012, travelled with friends
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1  Thank oztravel7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick_Zilinski, Director – Sales + Marketing at Le Meridien Bangkok, responded to this reviewResponded 2 October 2012

Dear reviewer,

We would like to thank you for choosing Le Méridien Bangkok and taking the moment to share with us your experience on your journey to Bangkok.

We take your appreciated feedback very seriously and would like to apologize that your experience on your second visit was not up to our usual high level of service.
Your highlighted issues has been taken up by the Management to ensure that such matter does not occur in the future.

Thank you once again for your respected response that allows us to improve our service and be aware of those areas which need further improvements.

We truly hope that you will consider to return to Le Méridien Bangkok and please feel welcome to contact me directly, so that I personally can arrange your stay with us.

With kind regards,

Nick Zilinski
Director – Sales + Marketing
Le Méridien Bangkok

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1,915 - 1,921 of 3,603 reviews

Reviewed 10 September 2012

The Le meridien Bangkok is a great hotel,have just spent 9 lovely nights at this chic,modern hotel.The location is so handy to everywhere,rooms are excellent,but most importantly the staff are so helpful,friendly and professional,i had fine service from so many but at the front desk Eri and Mr Hari are always the first to attend to all needs,great hotel and look forward to returning in 3 weeks.Also this hotel is starting to lead the way with many new GREEN initiatives ,hopefully other hotels will follow.

Room Tip: Corner rooms are so peaceful
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  • Stayed: September 2012, travelled solo
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Thank mark e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick_Zilinski, Director – Sales + Marketing at Le Meridien Bangkok, responded to this reviewResponded 24 September 2012

Dear Reviewer,

Thank you very much for staying with Le Méridien Bangkok. It brings us much joy to hear that you enjoyed your stay with us and we truly appreciate your compliments. With the Green initiatives, it is great to receive your recognition of our effort in caring and preserving the environment and this brings us a great pride.

We will definitely share your kind compliments with our service team especially with Ms. Eri and Mr. Hari.

Meanwhile, we look forward to welcoming you back on your next visit soon.

With best regards,

Nick Zilinski
Director – Sales + Marketing
Le Méridien Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2012

Just spent one night here after 4 nights in Chiang Mai. Not dissapointed cause it is a beautiful hotel. The Latest Recipe dining room is a sight to see with a great variety of dishes during their breakfast buffett. Only lacking I see is that the hotel does not have a Club Lounge that most 5 Star hotels do. Otherwise, we had a wonderful stay.

  • Stayed: September 2012, travelled as a couple
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Thank ArielsHouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick_Zilinski, Director – Sales + Marketing at Le Meridien Bangkok, responded to this reviewResponded 2 October 2012

Dear Reviewer,

On behalf of the entire team at Le Méridien Bangkok, we thank you for taking the time to detail your experience with us.

It is great to hear you enjoyed your visit with us and treated your taste buds by joining our Le Méridien Signature Breakfast.

We look forward to welcoming you once more back to Bangkok.

With Kind Regards,

Nick Zilinski
Director – Sales + Marketing
Le Méridien Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2012

As a very frequent traveler with Starwood Hotels, the experience at Le Meridien Bangkok was delightful. The room was very spacious and comfortable and probably one of the nicest Starwood Hotels that I've stayed at. Very modern although furniture will unfortunately show its age sooner.

Bamboo Chic resto-bar was very good with incredibly friendly service. Buffet bakfast is exceptional with great service and amazing food selection. Hotel staff in general is very friendly although front desk staff tends to stick to a play book.

Recommended although location next to the night market makes walking around the property not as nice nor as relaxing as other locations in Bangkok. Additionally, area is prone to incredible traffic congestion.

Stayed: September 2012, travelled on business
Thank AAEXPFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick_Zilinski, Director – Sales + Marketing at Le Meridien Bangkok, responded to this reviewResponded 2 October 2012

Dear Reviewer,

Sincere thanks for taking the time to share your detailed experience during your recent stay with us.

At Le Méridien Bangkok, we pride ourselves in delivering to our guests personalized services and in satisfying their every need. We are pleased that you were able to experience this first hand.

It brings us much joy to hear that you enjoyed the hotel’s design, our culinary service as well to interact with our the passionate associates at Le Méridien Bangkok. It will be our pleasure to share your kind compliments with our service team. We hope to see again soon.

Thank you once again for you kind patronage.

With all our very best wishes,

Nick Zilinski
Director – Sales + Marketing
Le Méridien Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2012

This place has one of the classiest breakfasts I have seen. Children loved it.. especially the Eye Openers in test tubes. Have no hesitaion booking here. It's all good. We had adjoining rooms and it cost a lot less than we usually pay. Got to love Thailand. Across the road from a fun market selling everything you can imagine including fun illegal green lasers that light matches and pop balloons when pointed at them. Customs will get you if you try to bring them home though

  • Stayed: June 2012, travelled with family
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Thank cbz_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick_Zilinski, Director – Sales + Marketing at Le Meridien Bangkok, responded to this reviewResponded 2 October 2012

Dear Reviewer,

Thank you very much for staying with Le Méridien Bangkok during your visit to Bangkok.
We are so pleased to hear that you enjoyed our service culture, culinary moments and the hotel’s location.

Many details and thoughts have gone in to increase the experience of our guest stays.
We will definitely share your kind compliments with our service team.
Meanwhile, we look forward to welcoming you back on your next visit soon.

With our very best wishes to Melbourne,

Nick Zilinski
Director – Sales + Marketing
Le Méridien Bangkok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2012

wonderful experience in this hotel. From the beginning to end the staff handle every side of my stay in very professional and friendly way. I would like to thank the restaurant team and particulary the manager (Tony) that make us breakfast experience excellent with hot coffee every morning and advise about green tea bread and coconut jam. Well done

  • Stayed: August 2012, travelled as a couple
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1  Thank Skyler W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2012

excellent excellent service...... all the staffs were super helpful and u cant help noticing the smiles they give u and of course the awesome room with the awesome bathroom.. i basically had my entire meal for the day there.. u'll buffet breakfast and lunch was great its. its value for money and i wont mind going there again. oo heaven!

  • Stayed: August 2012, travelled on business
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Thank annsaskia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Meridien Bangkok

Address: 40/5 Surawong Road | Silom, Bangrak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in Bangkok
#11 Luxury Hotel in Bangkok
#16 Family Hotel in Bangkok
#18 Romantic Hotel in Bangkok
#22 Business Hotel in Bangkok
Price Range: £102 - £186 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Meridien Bangkok 5*
Number of rooms: 282
Official Description (provided by the hotel):
Located in the heart of the Silom commercial district and just metres from the vibrant Patpong Night Market, Le Meridien Bangkok is renowned for its outstanding service levels. Easily accessible to both the BTS skytrain and MRT subway station, exploring the city’s cultural sights and shopping malls has never been easier. Featuring 282 chic guestrooms and suites combining modern-day comfort with luxury, each room captures scenic views of Bangkok’s cityscape through floor-to-ceiling windows. An innovative all-day restaurant and a stylish lounge entice guests with menus of stimulating cuisine, creative cocktails and an international range of coffee blends. Take a dip in the hotel’s outdoor swimming pool, enjoy an energetic workout in the gym or simply unwind with a signature spa treatment designed to achieve total purification. ... more   less 
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Also Known As:
Le Meridien Bangkok Hotel Bangkok

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