The only word that comes to my mind is.... Trickster!
We were here for 5 nights, everything was simply correct. The restaurant service was slow, rude and forgetful.
But the surprise came the last day, while we were doing the checkout,( they were holding our passport for those 5 days, its completly illegal!)
During the checkout they showed us a sheet with a grey spot of 2 square cm, to our eyes was nothing to worry about, but the lady (to name in a polite way to the receptionist) forced us to pay the sheet in concept of damage or break. We were trying to explain that this little spot could be simply remove, cleaning with bleach, laundry detergent...
And even more! How could we know that this sheet was ours? How can they threaten us to pay in order to get back our passport? Has not a hotel a proper laundry service?
Finally, after a huge argue, we paid 1000baths!!!!!! (30€)... It was imposible to reason out with them.
I have never seen such a bad service. Please, beaware of this kind of fraud.
- Official Description (provided by the hotel):
- This property is very conveniently located near the historical area. We are a 10-15 minute walk from the Grand Palace. ... more less
- Reservation Options:
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- Also Known As:
- Villa Cha-Cha Hotel Bangkok
- Cha Hotel Bangkok