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White Palace Bangkok
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Reviews (432)
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All reviewspratunam marketplatinum mallshopping areastaying at this hotelchoose this hotelbaiyokeisetanthailand
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142 - 147 of 432 reviews
Reviewed 14 May 2012

This is an ok budget hotel closer to shopping areas in BKK. Guy at the reception was not at all welcoming. The only time he smiled was when we were leaving. It looked more like a relief smile.

Room was clean and nice. There was no hot water to make coffee, and the staff did not bring hot water up once we requested, instead asked us to come down. Breakfast was horrible. Once we went down, there was no space to sit, and literally no waiter available to clean the tables or even to request about the food.

  • Stayed: May 2012, travelled as a couple
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Thank As_and_Raji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2012

I second the motion most of the review that the hotel is very basic in terms of service and amenities. What is funny really is the pool on the top floor is like a kiddie pool and looks dirty. The view of the balcony room in the 4th floor is just roofs of the neighboring houses. Plus the doors are locked and cannot be opened. Most of the programs of tv channels are in Thai. The location however is strategic since its very near to the pratunam bargain market and just several minutes walk to pantip. There is however a scarcity of resto near the hotel but there is a 7/11 store nearby. Courtesy of the staff I think is not part of their service but when you greet them first and smile they do the same. Overall however its just a hotel where you can have a descent shower and rest your tired body for a night sleep after a tour and shopping otherwise there is nothing more you can expect much.

Room Tip: Rooms in the 4th for has good wifi signal...
  • Stayed: April 2012, travelled with family
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Thank Dennis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2012

I happened to chance on the White Palace Hotel located in the Pratunaam area through a friend. We were 3 friends visiting bangkok for the first time and were a bit apprehensive of what to expect especially the part about a good hotel considering we were not familiar with the localities or routes.
Luckily, the cabs seem to be quite familiar with the hotel and we were driven directly to the hotel from the airport.

The front desk staff seem attentive but don't say much. We had made a booking through www.hotels2thailand.com for 1 day and we paid THB 1900 online. While we were there we decided to extend since we found the hotel very clean, quiet and tucked away at the end of the soi. The hotel charged us just THB 1800 for 3 of us in a room with an extra bed which we thought was great value for money considering some of the other hotels in the hood were loud, noisy, seedy, shabby etc etc etc.

What's more, the hotel is so convenient, as you walk up the street, you are bang in the middle of Pratunam's wholesale street market, up ahead (barely a ten minutes walk) through a vibrant array of goods being marketed, you find yourself at the Pratunam Diamond & Platinum Mall as well as several other malls on the same street. A cab ride there will cost you about 20THB but the TUK TUKS tend to try and make a quick buck so may charge about 40-50THB.

Still further ahead (a total of 15 mins from the hotel if you are walking), you will find huge malls like Central World Plaza, Siam Paragon & a Sky Train station, Siam which will connect you to almost all tourist locations.

The breakfast buffet at the hotel was between 7am-10am and if you happened to drop in to the restaurant after 10am, the place is deserted. I was not very pleased with breakfast and managed to eat only cornflakes & youghurt all the 3 days, the fresh juice appeared to be of the canned variety though it was tasty, there was toast, jam/butter, ham & bacon (which seemed to drip with fat) so i declined, thai noodles and thai friend rice, a little bit of fresh fruit lacking in variety. I think if the Hotel had to plan a better menu to suit global tastes, it would add to the benefits.

I think the staff could have been more friendly and helpful,one morning we were late and missed breakfast,when we asked a woman who was in the restaurant if we could order coffee, she seemed really angry and was rather unpleasant, not something you would expect of thai service. Was quite angry at that. There is also a foot spa in the hotel on the ground floor and the staff there are quite nice and they are open till rather late, 11pm I think.

Overall, the hotel is not among the cheapest, if a budget is what commands your pocket BUT, the hotel is quite nice, clean, convenient (especially after a tiring day shopping in the heat) with a pool on the roof which can be quite a relief as most days are very hot. We didn't order much room service but for those who like street food, the entire street leading up to the hotel is lined with vendors selling plenty of variety in street food,there is also a mall very close to the Hotel called Indra Mall which houses a McDonalds outlet.

Also worth a mention, is the delicious fruit being sold on the streets in little cycle carts, you can buy papaya, guava, mango melon etc for about THB 15-20 which is out of this world.

Room Tip: Take a room higher up to avoid noise during the day
  • Stayed: February 2012, travelled with friends
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4  Thank h0ppingbunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2012

The location of the hotel is good near to the shopping areas but the quality of the hotel was not good.

  • Stayed: December 2011, travelled as a couple
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Thank tommy k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2012

Nothing great to write about this hotel. Its location is good for those who want to invade Indra market, Prathunam Centre and Markets around. Shopping for 24 hours is possible if you are staying in this locality.

Rooms are very basic and not clean. Service is poor and so is the breakfast. The staff at the restaurant are rude and not responsive. If you want to do a low cost trip, than this hotel is ok.
Looks like a hotel run by family without professional help.

Indians have plenty of choice for indian food but try Thai style fish (street food) which is available in the evenings.

  • Stayed: March 2012, travelled with family
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Thank Gaurish D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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