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“BAAN SILOM FRONT DESK NOT PAYING ATTENTION DAY TO DAY”

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The Heritage Baan Silom Hotel
Ranked #686 of 858 Hotels in Bangkok
New York City
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“BAAN SILOM FRONT DESK NOT PAYING ATTENTION DAY TO DAY”
Reviewed 19 November 2013

Baan Silom confirmed my room booking for Nov. 16, 2013, but front desk failed to check
that :
1. electricity for my room 222 on Nov. 16, 2013 failed, and
2. that Wi-Fi at front desk reception Baan Silom failed on same day, same time.

Front desk was forced to send me to another hotel far from my business at Silom Galleria and Cafe de Lao, Soi 19 Silom on Nov. 16, 2013, in Bangkok, Thailand

  • Stayed November 2013, travelled on business
    • Service
Helpful?
2 Thank JetSetNewYorkCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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291 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Manila, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 November 2013

Staff are very helpful, you can ask them the best way how to get to different sightseeing places in Bangkok. My family had a wonderful stay in this hotel. Very beautiful rooms and spacious shower, in a location that is safe and close to shopping malls. Very relaxing after a very traffic day!

Room Tip: All rooms are very quiet because they are located inside a dining complex.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 9ParisLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippines
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 30 October 2013

Found the location of the hotel very accessible to the BTS and shopping spots. The Heritage is also very near a Starbuck, two 711 and Topps supermarket for additional needs. It's also a few minutes away from the Sala Daeng area where you can go find drinking spots, night market (and the red light district, if you're up for that)

The concierge spoke English and help our way to different museums and spots. He also recommended a scenic yet cheap route to the Grand palace and Wat Pho which was very pleasant compared to just riding around in a cab. They got a metered cab for us, held our baggage for us when we toured around and also were very accommodating of our questions. They taught us a bit of Thai to get us around too!

The rooms were clean, shower is huge and well provided with hot water, shower caps, soap, shampoo, shower gel, etc. Breakfast is free but if you want to have eggs or Thai rice soup, there's an additional charge of 50 baht.

Room Tip: Choose a room away from the road if you're a light sleeper. Also, wake up early as some tourists...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PurpleEmber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limerick, Ireland
Level Contributor
177 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 21 October 2013

Had two nights here and found it perfect. A great way to get acquainted with the city within 10 minute walk of pat pong and also beside a sky train station. The room I got was big clean and spacious with free wifi the food was excellent and certainly great value for money. The staff for me were the best thing friendly helpful and gave me a wonderful first welcome to Thailand. Highly recommended.

Room Tip: Leave your room key at the desk if your going out so you don't lose it
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 186621Johnm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pontefract, England, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2013

nice hotel, no lift and a fare walk from the main area in silom rd, but only 2 min taxi drive

worth booking if you like a nice big room at a good price its near the sky bar ad pat pong and some very gd eating places and not far from the skytrain

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2013

Small colonial style hotel, clean, well serviced rooms, pleasant and helpful staff.
This very pleasant hotel is well located 10/15 minutes from Skyrail, surrounded by food outlets ranging from full blown restaurant to good street vendors. Starbucks very handy if you are so inclined. When leaving by plane make sure you are being taken to the right airport! Don't just say international, they both handle international.

Room Tip: Room with a balcony.
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  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Trevor J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geelong, Australia
Level Contributor
638 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
Reviewed 3 October 2013

If you would rather not stay in a large 'could be anywhere in the world' type of hotel, but in a more authentic Thai hotel, this is a quaint, well priced, clean & friendly option. I booked the top of the range room (inexpensive) with a bathroom behind clear glass walls with a large deep claw-foot bath. Spacious and pretty. The staff are young, friendly and helpful. No gym or pool. Next door is an excellent Thai food restaurant, recommende by a Thai relative and near by is a Lebanese restaurant. Silom is a very good area.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rosemary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Heritage Baan Silom Hotel

Property: The Heritage Baan Silom Hotel
Address: 659 Silom 19, Silom Rd, Bangrak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #686 of 858 Hotels in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Heritage Baan Silom Hotel 3*
Number of rooms: 36
Reservation Options:
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Also Known As:
The Heritage Baan Silom Hotel Bangkok
Heritage Baan Silom Bangkok

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