The most unexpected part was that almost no one spoke English. It is located in an industrial area. It was also quite far from the centre of town, but luckily there was a Skytrain (Metro) station nearby. The Reception staff was unsmiling and unhelpful. The phone in the room was dead. I complained but the staff said nothing could be done. If I wanted anything from Housekeeping, I could walk down to Reception and inform them. One of the tour-operators postponed the starting time and requested the Reception to inform me; but they never did. As a result my family spent two hours waiting in the lobby. The breakfast items were not labelled. Since it included items (like pork and beef) which we did not eat, we subsisted on bread, butter and jam. The bread toaster did not work and though it would have cost very little to repair or replace, they did not do either. The only juice offered was orange juice (canned) and it was much diluted. The coffee was lukewarm. The tablecloths were stained. The 24-hour inhouse shop was closed most of the time. Overall the hotel, did not seem very customer-friendly. It was a big disappointment since we were expecting Thais to be more hospitable. But it is a quiet place and there is no street noise.
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- Also Known As:
- Convenient Park Bangkok Hotel Bangkok