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“Nice, clean and affordable”

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Citin Pratunam Hotel by Compass Hospitality
Ranked #273 of 895 Hotels in Bangkok
Reviewed 17 April 2014

Stayed there for 3 night in early April. The rooms are clean and spacious. It is located at the back of a one way street, so it's nice and quiet at night. There's a 7/11 just beside the hotel, convenient if you need to grab a late night snack.

Plenty of good, inexpensive and local food around. There's also a lot of street vendor selling food around the hotel. It's within walking distance to the Pratunam wholesale area and Platinum fashion mall. Walk further and you will reach Central World. Very ideal location for people who prefer to walk.

There are a lot of taxis and tuk tuk near the hotel too. There's also a train station nearby the hotel. Transportation is not a problem here.

The staff are friendly too, and the price is very reasonable. Will definitely stay here again when I visit Bangkok next year.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Teh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 19 April 2014

Dear valued guest,

Thank you very much for kind comment about our hotel We will past this information to all of our team. It is glad to learn that the reasonable price and hotel facility are meet your expectation. And we are looking forward to service you in the near future.

Best regards,

Tatsani PHOSING
Operation Manager

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Reviewed 17 April 2014

Stayed at Citin for 5 nights after reading good reviews about it. Located right at the heart of Pratunam and 5-10 mins walk to Plantinum Mall, Central World, Siam Paragon, etc. But a distance (15-20mins) walk to the nearest bts station. Took a while (with the help of google map too) to find the hotel as it was hidden in a small lane. Love the fact that there is a 7-11 right outside the second hotel building. TV was not working at all and I called to get it fix but still could not get any channels so I gave up. No TV throughout my entire stay. Room and toilet were a bit small but overall worth the price.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Belindagch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 19 April 2014

Dear valued guest,

Thank you for choosing Citin Pratunam Hotel as your accommodation during trip to Bangkok. And we are happy to know that you satisfy with the location. However, we are sorry for the inconvenient about TV channel problem, we will check and fix it to be in order. We do hope to get a chance to welcome you back and see our improvement soon.

Best regards,

Tatsani PHOSING
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2014 via mobile

Stay at this hotel for 4 nights. Good and friendly staffs. A bit hidden from the road but worth staying. Clean n spacious room with the aroma therapi smell which makes one feel comfortable and relax. The location of the hotel is strategic as it is near to the shopping malls and Pratunam Market.

Stayed: April 2014, travelled solo
Thank jemibandana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 19 April 2014

Dear valued guest,

Thank you for sharing good feedback to us. We will keep up the standard of service for all our clients. And we are hopefully expect to service you again at Citin Pratunam Hotel someday.

Best regards,

Tatsani PHOSING
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2014

I'm a repeated guest staying in this hotel for more than 4 years, still like to stay here despite there are few new hotels surrounding Citin. Noted of the heat competition, Citin also need to cut cost to maintain the competitiveness, I'm don't mind if tissue paper box changed to toilet roll, no more lemon grass fragrance at each hotel floor, but the crew there still provide their highest level of service, and also thanks for housekeeping crew's hardship to maintain clean room, clean bed sheet & towels.

Just 2 weakness I need to highlight. I stayed at room 1210 for 2 nights, the shower room glass door lack of rubber side, so it can never be closed properly and when you shower, the water could be leak out to outside and wet the whole floor mat and "flood" the toilet floor, hope Citin can look into this matter, as it's very slippery to walk on wet floor and guest may fall down.

Second, all guest need to tag their hotel room key on the elevator sensor before you can press the floor number inside the elavator, I welcome this security measure. However, when I went over to message center located at the other hotel block from main hotel block, I have problem tagging my room key on the elavator's sensor, it took me more than 10 min to finally allowed me to go up, it caused me delayed to my 11pm message appointment. It happened twice on 2 different days, I have reported this case to your receptionist as well.

However, despite this 2 incidents, I still want to recommend Citin to all traveller, it's also near Airport Link (just within 5 min walking distance if taking the railway short cut), Lots of hawkers around, so no problem of foods, few 7-11 within waking distance, the fruit stall opposite hotel main block (open at night time) are the most reasonable price. The Tom Yam stall in front of Citin main block (open at night time) is strongly recommended, very very delicious with reasonable price, 2 pax with rice only 160 Bath (take away), it's "halal" too.

Room Tip: clean room, worth the price, near airport link, near Pratunam & Siam Paragom, good for shopping
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  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Dorothy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 13 April 2014

Dear valued guest,

Thank you for continually stay with Citin Pratunam Hotel. We are glad to learn that our service and accommodation are reach your expectation. For the comment on weakness of shower room door and elevator sensor, we will check and assign the technician to fix it. Hopefully, we are looking forward to service you soon.

Best regards,

Tatsani PHOSING
Operation Manager

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Reviewed 8 April 2014

For the last several years we have been staying at Citin Hotel each time we go to Bangkok, as a convenient place for us to do some shopping at Pratunam. At the beginning, the hotel was clean and the service was good. we were dissapointed last week when we stayed at Ciin Pratunam. The place no longer appeals to us as a hotel as the TV business seems to have taken over. A new TV business centre has now been created at the expense of the breakfast room in Building 2 and it was dirty, full of junks (which doesn't fit into a hotel appearance). Motor cycles and scooters were allowed to park right at the entrance, obstructing the passage to the hotel. There was no porter at the entrance of the building. In the past there was always somebody at the door to whom we can ask for assistance. Now there is a phone instead. The TV channels were full of Indian stations. As the whole the hotel seems to have lost its atmosphere it had about a year ago when we stayed over there.

Room Tip: Building 1 seems to have better service than Building 2
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  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Kim775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 11 April 2014

Dear valued guest,

First of all, we would like to thank you for supporting us since the past until now.

Regarding the comment about TV shop which located at hotel building and break out the image, even we cannot do the change but we will strictly focus on cleanliness and parking control.

And normally we always assign porter to stand by in each building. However, as your mentioned, we will brief staff concern again to keep the standard of service.

For the TV channel, there are more variety than before as we change the system from cable TV to be satellite TV. But the system quite not familiar to guest so please feel free to call our staff assistant.

Once again, thank you for your feedback. This is very important for us to improve the service. We hope to get a chance to welcome you back and see our improvement in the near future.

Best regards,

Tatsani PHOSING
Operation Manager

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Reviewed 28 March 2014 via mobile

This is my first tried in Bangkok after a few considering & research just to avoid it ended up with some dodgy hotel.Citin was highly recommended by some friends and we decided to give it a go.It was disappointment at the beginning as the hotel building is not as grand as others & the room is rather small compare to the photos. However, it has been overcome when the days goes by.We've been assigned into the second building which directly connected to the SPA & Massage on the top floor, surprisingly facilitate with gym & sauna.The room then was comfy for 2 & safe to keep our belonging.The staff are all helpful and attentive enough.It was once I went down require for an additional key card but was told key card not available until the next day. Unexpectedly the bellman deliver it later on into our room when we required for assistance for the weak TV signal, which I thought the receptionist should have forgotten & expect me to pick it up over the counter the next day as informed.Ohya...TV channel should improve.Hotel is centralised located to the night market and shopping area, as well as convenient store & plenty of massage centers for your choice.The hotel are ready with it's own tuk tuk, taxi are available right in front of the hotel.I would say it is well worth paid for for a budget & quality trip.

Stayed: March 2014, travelled as a couple
Thank Evelyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 31 March 2014

Dear valued guest,

We are extremely happy to know that our product and service are worth to your trip. And thank you for choosing Citin Pratunam Hotel to be your choice. We will maintain such standard of staff service for all our guests. Finally, we are looking forward to welcome you again soon.

Best regards,

Tatsani PHOSING (Ms.)
Operation Manager

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Reviewed 24 March 2014

Hi , is my first Time staying at Citin Pratunam For 5 days (last week) Very Good Location Hotel saff are very friendly ENGLISH not a problem.any Q u ask they are very helpful to ans.The room is very Clean Outside this hotel street is clean,street Foods are very good Nearby Pratunam Maket are OPEN at 5am . After go cheap cheap Shopping CAN take cheap cheap Breakfast back to citin hotel take a rest shiok !!! location of shopping malls are nearby this hotel (walking distance)Free tu tu to nearby BTS and shopping malls every half hour from this hotel.make me feel very comforable < I love citin hotel > ^`^everythings at there are cheap cheap . I will come back to this citin Pratunam N stay again n again hahaha ....
# (use the backlane to Citin )
Location of Citin Pratunam Hotel IS very easy to find . From Suvarnabhumi Airport to citin Pratunam Hotel just TAKE skytrain to (Ratchaparok Station ) 40 baht per person Only 20 mins Come out the station TURN Right follow the train track toward to behind (BAIYOKE sky hotel) AFTER BAIYOKE sky hotel . turn left to small lane to CITIN Pratunam hotel ONLY 5 mins .
I love CITIN ! ! !

Room Tip: just walk out the street n take Meter Taxi cheap cheap . ;)
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  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
10  Thank xseb5555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 24 March 2014

Dear valued guest,

Thank you very much for all kind comment about us and sharing the necessary information to other reader. We will distribute this wonderful feedback to hotel staffs. It is nice to know that the provided service is reach your expectation. Citin Pratunam hotel will waiting for your next trip in the near future.

Best regards,

Tatsani PHOSING (Ms.)
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citin Pratunam Hotel by Compass Hospitality

Address: 117 Soi Chunladit | Thanonphayathai, Ratchathewi, Bangkok 10400, Thailand
Region: Thailand > Bangkok
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Airport Transportation
Hotel Style:
#101 Spa Hotel in Bangkok
#176 Business Hotel in Bangkok
Price Range: £29 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citin Pratunam Hotel by Compass Hospitality 3*
Number of rooms: 126
Official Description (provided by the hotel):
Nestled in the heart of the city's vibrant Pratunam neighbourhood, Citin Pratunam features 126 studios designed in a modern style. Facilities and services include 24-hour reception and security, WiFi Internet connection, in-room electronic safe, LCD flat screen TV with satellite channels and more. Additional facilities include Citin Cafe which serves vegetarian fusion cuisine, Citin Spa for those tired feet, a sauna and gym. Within walking distance or a short ride by our free tuk-tuk shuttle service are Pratunam Market, Platinum Mall, Pantip Plaza, Central World and more. ... more   less 
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Also Known As:
Citin Pratunam Bangkok
Hotel Citin Pratunam

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