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“Citin Pratunum”

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Citin Pratunam Hotel by Compass Hospitality
Ranked #285 of 880 Hotels in Bangkok
Reviewed 25 May 2014

Good location. This place is at the Centre of the City.
Easily accessible and the shopping area is close by. The hotel has its own 'TUk-TUk' that picks and drops one close to the main road.
Street food is amazing.
The rooms are compact, neat and the staff are helpful.

  • Stayed: October 2013, travelled with family
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1  Thank Sunysky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 26 May 2014

Dear valued guest,

Thank you for good feedback about our cleanliness and staff service. We will keep up this good things for all our clients. Lastly, we are looking forward to welcome you soon.

Best regards,

Tatsani PHOSING
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,044)
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454 - 460 of 1,044 reviews

Reviewed 22 May 2014

It gives me such a good feeling reviewing Citin Pratunam after every visit.

Whats New ????

well some of the bell boys are new.

The feel good factor and hospitality is the same.

Just, the AC of my room was not working, and was brought to the notice of the reception at 02:00AM, and was immediately given a replacement on the same floor. As expected, perfect guest friendliness.

Keep it up.

Room Tip: its been almost 2 years I've not stayed in the Restaurant Tower. Reception Building is nicely ma...
  • Stayed: May 2014, travelled on business
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Thank Gulati T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 26 May 2014

Dear Mr. Pankaj,

It is our pleasure to welcome you back again. And very glad to hear that your stay this time is impress and meet the expectation. We hope to service you in the near future.

Best regards,

Tatsani PHOSING
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2014

the hotel is in the middle of a slum and industrial food prep area. its perpetually stinks of frying and oil. the hotel is in a small lane where a decent sized car cannot go. the hotel reception is in a different building, the rooms are in a different building few feet away. the rooms are tiny and old, the room given to me was very musty and had a rank bad smell. the hotel owners are samsung TV wholesalers and you will find TV's packed for dispatch everywhere! the lobby, the entrance, everywhere. i saw 3 rooms, all rooms were the same, old and bad. putting a flat panel TV in a room does not make it a good room. the front office staff were curt and downright rude when i refused to take the room on offer and asked for a better one. i left the hotel CITIN and went to a different hotel to stay that very day. this hotel does not even warrant or deserve one star - it should be ranked as a B&B or best a hostel for backpackers.
avoid at all costs, it is way cheaper than what you will end up paying for

Room Tip: many good hotels just across the road. avoid this one. CITIN prathunam is more of a TV warehouse
  • Stayed: April 2014, travelled as a couple
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Thank handaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 26 May 2014

Dear valued guest,

Thank you for choosing us during your trip in Bangkok. We are sorry to know that your stay is not satisfy by many factors surround the hotel. However, we will focus into mention point about staff service and do more training on guest hospitality.

Best regards,

Tatsani PHOSING
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2014 via mobile

The location of this hotel is good and convenience, The food hawker is all over the place, and so many kind of delicious food to eat, for traveller who wanted to cut budget on food so here is the right place to go. For the breakfast I would like more improve coz it is vegetarian not much choice, I am not satisfied the service of the boy at restaurants, lack of cleanliness, I was having a breakfast I saw one of them sneezing without cover the mouth while they arrange the cutlery on the table, he is not sneeze on that table he arrange, he sneeze on other side of table which is no guest sitting. So the restaurant need more cleanliness although is boy working.

  • Stayed: May 2014
    • Value
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Thank jesyca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 26 May 2014

Dear valued guest,

Thank you for staying with Citin Pratunam Hotel and give your valued comments to us. Even our restaurant is outsource, we will notice this issue to their manager to improve on food variety and especially quality of staff service. Finally, we are looking for you to see the improvement someday.

Best regards,

Tatsani PHOSING
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

First time staying in this hotel on 12/5-15/5 . Location was good. Staff was very friendly and helpful. Decent room space and clean .Near to shopping area, bts and mrt. Lots of food stalls along the streets. HIGH recommend hotel

  • Stayed: May 2014, travelled with friends
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Thank 6,585
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 20 May 2014

Dear valued guest,

Thank you for sharing good comment to us. We will keep up the standard of service and hope to welcome you back in the near future.

Best regards,

Tatsani PHOSING
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

Location if this hotel is good and easy to find - on the same road as the Marriot.

Staff were polite and helpful most of the time.

The room was comfortable with a nice big bed, albeit hard.

I wouldn't say this was a 4 star hotel, certainly not if you were comparing what the Marriot has to offer.

The hotel offers a free tuk tuk to the end of the road, which is useful on hot days. Stay clear of the taxi's outside the hotel as they tend to rip you off and they seem to know the hotel staff.

We never ate at the hotel, however the restaurant seemed pleasant enough. Our breakfast was catered for by Terminal 21 shopping mall - highly recommended.

  • Stayed: April 2014, travelled with family
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    • Location
    • Sleep Quality
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Thank stuart d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 20 May 2014

Dear valued guest,

Thank you to staying with Citin Pratunam and we are delight to know that our staff service and facility are meet your expectation. Lastly, we are looking forward to service you someday.

Best regards,

Tatsani PHOSING
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014 via mobile

Still staying in - hse but disappointed with e hardware of e hotel...room require make over badly specially e wash room :( **e kettle in e room require a good wash too , I have to wash it with my bare hand and scrub of e dirt at e cover ** but with e price I paid can't feedback much.... super excellent staff !!! The young gentleman security officer who is still on shift now 17may@2354hrs assisted me 3 time in a row..luggage...TV...and e damm idiotic hot shower all assisted by e gentlemen even to e extend of getting himself wet by e faulty shower....no once did he show sign of irritation truly a gems in ur hotel... If ever I Will book this hotel again it's for e software(e staff) of e hotel instead of e hardware(room/facilities).

Stayed: May 2014, travelled with friends
Thank Irene T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 20 May 2014

Dear valued guest,

Thank you for good feedback of our staff service. We will past the appreciate to him and share to all our team member. And rectify in the mention point to improve on cleanliness. We hope to welcome you again soon.

Best regards,

Tatsani Phosing
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citin Pratunam Hotel by Compass Hospitality

Address: 117 Soi Chunladit | Thung Phayathai, Ratchathewi, Bangkok 10400, Thailand
Region: Thailand > Bangkok
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Airport Transportation
Hotel Style:
#102 Spa Hotel in Bangkok
#176 Business Hotel in Bangkok
Price Range: £25 - £55 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citin Pratunam Hotel by Compass Hospitality 3*
Number of rooms: 126
Official Description (provided by the hotel):
Nestled in the heart of the city's vibrant Pratunam neighbourhood, Citin Pratunam features 126 studios designed in a modern style. Facilities and services include 24-hour reception and security, WiFi Internet connection, in-room electronic safe, LCD flat screen TV with satellite channels and more. Additional facilities include Citin Cafe which serves vegetarian fusion cuisine, Citin Spa for those tired feet, a sauna and gym. Within walking distance or a short ride by our free tuk-tuk shuttle service are Pratunam Market, Platinum Mall, Pantip Plaza, Central World and more. ... more   less 
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Also Known As:
Citin Pratunam Bangkok
Hotel Citin Pratunam

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