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Citin Pratunam Hotel by Compass Hospitality
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Reviews (1,082)
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All reviewsplatinum malltuk tukstreet foodbudget hotelratchaprarop stationsecond buildingnarrow lanehotel is locatedsmall alleythe main roadwalking distancebaiyoke skynight marketindian foodtriple roomtv channelsshopping area
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487 - 492 of 1,083 reviews
Reviewed 16 June 2014

Good location, near to shopping, room was clean~ will stay again.
**Please becareful the tuk tuk out side the hotel (not own by Citin) they will send u to other place buy Diamond, if u dont buy they will angry and curse you!

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
1  Thank SamanthaToo_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 18 June 2014

Dear valued guest,

Thank you for give us a good comment about hotel location and room cleanliness, very appreciate and we will keep up this standard of service. Finally, we are looking forward to welcome you back to Citin Pratunam soon.

Best regards,

Tatsani PHOSING
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014

We booked 2 night stay in double bedrooms, room is clean, just the mattress is kinda hard, all the staff are great and helpful, they can speak & understand english very well. Location is great, nearby Pratunam Market, Platinum Mall, free tuk tuk to main road, and walk distance about 5mins to nearby BTS.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Gan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 17 June 2014

Dear valued guest,

Thank you for staying with Citin Pratunam Hotel and very nice to heard that our product and service are meet your expectation. Lastly, we are hope to service you in the near future.

Best regards,

Tatsani PHOSING
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

Location: it nearby pratunum market and platinum mall but far away from siam paragon/mbk. 10 minutes walk to train station ( ratchaprarop station). A lot of street foods u can find it just right outside the hotel. However, a lot of taxi refused to send us back to hotel , because it located beside a busy street, so normally we asked the taxi driver to send us back to baiyoke hotel and then walk in back by ourselves.

Room : Room is extremely small, but bearable. Wifi- signal is very strong which i liked it a lot. Lift is very fast. Room is clean and tidy.

Staff: they are friendly and helpful.

Tuk Tuk service: every half hour they provide tuk tuk service, however it only send to nearby platinum mall. it did not provide the service to train station.

Conculsion: i dislike the location, i would prefer a better location hotel. But i don't mind staying here again.

Room Tip: choose higher floor to avoid noise
  • Stayed: May 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank wan ring n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 11 June 2014

Dear valued guest,

Thank you for sharing good feedback to us. We are glad to know that our staff service and product satisfy your need. We will keep up the standard of this point for all our guest. And we are looking forward to welcome you again.

Best regards,

Tatsani PHOSING
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2014

We booked 2 night stay by booking an advance package and on entering the hoitel room we observed a small sized room fitted with 3 beds without any place to walk in.No comfortable chair was provided. The cleaning staff were very poor.
On arrival we waited to enter the room till 2.30 p.m and we could not get entry to the room because the room was not ready.Then we were forced to go for shopping by keeping our luggage in the hotel and returned back at 5.30.Hotel Attendants are helpful and smiling always.
The only drawback to the hotel is that you have to walk about 50 m to another hotel to have breakfast.Breakfast was not satisfactory.No city tour was arranged in spite of displaying in their website.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank Stanley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 2 June 2014

Dear valued guest,

Thank you for staying with us and your comments is valued to us. We will improve in the mention point, room arrangement should be ready for check in before 02.00 pm as standard check in policy. And the city tour reservation is available at Front Desk guest would contact for booking. Regarding our restaurant is outsource then we will inform them to refresh the variety of breakfast menu. Finally, we are hope to service you soon.

Best regards,

Tatsani PHOSING
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2014

Good location. This place is at the Centre of the City.
Easily accessible and the shopping area is close by. The hotel has its own 'TUk-TUk' that picks and drops one close to the main road.
Street food is amazing.
The rooms are compact, neat and the staff are helpful.

  • Stayed: October 2013, travelled with family
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1  Thank Sunysky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatsani P, Operation Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this reviewResponded 26 May 2014

Dear valued guest,

Thank you for good feedback about our cleanliness and staff service. We will keep up this good things for all our clients. Lastly, we are looking forward to welcome you soon.

Best regards,

Tatsani PHOSING
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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