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“Vie Hotel is Excellent”

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VIE Hotel Bangkok, MGallery by Sofitel
Ranked #32 of 896 Hotels in Bangkok
Certificate of Excellence
An Accor traveller
Southampton, United Kingdom
1
Reviewed 3 December 2010

  • Stayed: November 2010, travelled as a couple
    • Value
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    • Cleanliness
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1  Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
QSM_VIEBKK, Manager at VIE Hotel Bangkok, MGallery by Sofitel, responded to this reviewResponded 8 December 2010

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2,277 - 2,283 of 3,085 reviews

Reviewed 30 November 2010

Stayed here during the first week after they opened and loved it. It was still ok this time, but not 5*. I made a request for a quiet high floor room away from the lift lobby, as I am a light sleeper. None of the requests were considered, not even when I mentioned them again upon checkin. I was even told by the checkin staff "not to expect an upgrade like the last time"; which I got 2 years ago, becuase it was the opening week, but this time I booked the deluxe suite directly; and it took me a lot of convincing unitl i got what I paid for. The checkin front desk guy was not very helpful.
I guess if guests room requests are not considered, return pax are not really appreciated.

  • Stayed: November 2010, travelled on business
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Thank AngmohofArabia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QSM_VIEBKK, Manager at VIE Hotel Bangkok, MGallery by Sofitel, responded to this reviewResponded 8 December 2010

Dear MichaelofArabia,

Greetings from VIE Hotel Bangkok!

Thank you for your feedback regarding your recent stay at VIE Hotel Bangkok. I am sorry to hear that your experience failed to meet your expectations. Please accept my sincere apologies and rest assured that every effort is being made to address the issues raised.

I hope we will have the opportunity to welcome you back to VIE Hotel Bangkok in the future.

Sincerely,

Quality Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2010

I've stayed at Vie Hotel twice now, and both times have been wonderful. Both times I've stayed in the Deluxe Room which is huge. Loved having the big living space and separate big bedroom. Really lovely modern furnishings, and great gym too. It's a bigger than your usual hotel gym too and very well equipped! Close to Siam Paragon for shopping too, 5 mins to walk or one stop away by BTS.

Had a few problems with some of the staff for an confusion with my booking, but this was quickly resolved by the manager.

I will definitely stay here again when I return to Bangkok!

  • Stayed: September 2010, travelled with friends
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Thank candles83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QSM_VIEBKK, Manager at VIE Hotel Bangkok, MGallery by Sofitel, responded to this reviewResponded 6 December 2010

Dear Candyvongpraseuth,

Greetings from VIE Hotel Bangkok!

Thank you for taking the time to share your experience of VIE Hotel Bangkok. Our dedicated team is always delighted to hear that our valued guests’ stay with us has been a memorable one. I will pass on your compliments.

We look forward to welcoming you back to VIE Hotel Bangkok in the future.

Sincerely,

Quality Manager

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An Accor traveller
Brisbane
3
Reviewed 21 November 2010

  • Stayed: November 2010, travelled with family
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Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
QSM_VIEBKK, Manager at VIE Hotel Bangkok, MGallery by Sofitel, responded to this reviewResponded 23 November 2010

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Reviewed 18 November 2010

What a beautiful hotel! Very modern sleek design. Helpfull & friendly staff. We stayed in a deluxe suite, which was huge! Very comfortable bed. Nice bath + rain shower. Located next to BTS station, which makes travelling around Bangkok very easy.
Easy walk to SIAM ( gucci, prada + mainstream brands) & MBK (for souvenirs, knock offs etc... at reasonable prizes) shopping malls. A 50 Baht tuk tuk ride to Platinum Mall (go there if you want to buy tshirts, cute clothes etc... at whole sale prizes, it's huge! Next to it there's an IT Mall).
Fantastic buffet style breakfast, with fresh espresso & eggs to order. We had a wonderful massage at the SPA, it was amazing! One night we had room service & the food was delicious at reasonable prices. There's a roof top swimming pool, which can be reached by passing the lobby to another building next door. Free wifi at the lobby + bussiness area on 12th floor. Very nice GYM, with lots of machines.
Allround its very stylish & next time I'm going to Bangkok, I will be staying again at the VIE hotel.

  • Stayed: November 2010, travelled as a couple
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Thank kriscoolio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QSM_VIEBKK, Manager at VIE Hotel Bangkok, MGallery by Sofitel, responded to this reviewResponded 23 November 2010

Dear Sir or Madam,

Greetings from VIE Hotel Bangkok!

We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok - MGallery Collection. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Quality Manager

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An Accor traveller
Hong Kong
1
Reviewed 18 November 2010

  • Stayed: November 2010, travelled with family
    • Value
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Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
QSM_VIEBKK, Manager at VIE Hotel Bangkok, MGallery by Sofitel, responded to this reviewResponded 23 November 2010

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
Melbourne
1
Reviewed 8 November 2010

We received an upgrade to a Deluxe Suite upon arrival and were impressed with the state and layout of the accommodation. Facilities were plentiful though free internet access was only available in the lobby and other public areas. Otherwise it cost around 320 baht for a 24 hour cycle of internet access.

The hotel is very close to the Skytrain service and links you to major shopping complexes (further is only about a ten minute walk from the station).

  • Stayed: November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QSM_VIEBKK, Manager at VIE Hotel Bangkok, MGallery by Sofitel, responded to this reviewResponded 15 November 2010

Dear Sir or Madam,

Greetings from VIE Hotel Bangkok!

We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok - MGallery Collection. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about VIE Hotel Bangkok, MGallery by Sofitel

Address: 117/39-40 Phaya Thai Rd. | Ratchathewi, Bangkok 10400, Thailand (Formerly VIE Hotel Bangkok - MGallery Collection)
Phone Number:
Region: Thailand > Bangkok > Siam
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Spa Hotel in Bangkok
#25 Family Hotel in Bangkok
#31 Romantic Hotel in Bangkok
#31 Luxury Hotel in Bangkok
#47 Business Hotel in Bangkok
Price Range: £90 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — VIE Hotel Bangkok, MGallery by Sofitel 5*
Number of rooms: 154
Official Description (provided by the hotel):
VIE Hotel Bangkok, MGallery by Sofitel, is a luxury designed hotel with a superb location for both leisure and business. Right in the city center, it provides maximum convenience, with excellent conference and seminar facilities, and is perfect for a special weekend or family stays. The hotel is just steps away from the BTS Skytrain Ratchathewi station and within a ten minutes' walk to Bangkok's most renowned shopping malls in the Siam Area. ... more   less 
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Also Known As:
Bangkok Vie Hotel

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