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Novotel Bangkok Fenix Silom
Ranked #77 of 883 Hotels in Bangkok
Certificate of Excellence
Reviewed 29 March 2012

  • Stayed: March 2012
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
9  Thank angeles624
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this reviewResponded 11 April 2012

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1,679 - 1,685 of 2,808 reviews

An Accor traveller
Sydney, Australia
11
Reviewed 26 March 2012

  • Stayed: March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this reviewResponded 11 April 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
An Accor traveller
Tainan, Taiwan
11
Reviewed 26 March 2012

  • Stayed: March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this reviewResponded 27 March 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 26 March 2012

Stayed in the Executive suite for 3 nights. Rooms are decorated minimalistic. Not very Thai style. Bedroom and Livingroom separated by sliding door. Bedroom is very small and not much space around the bed. Executive lounge service is not on level with other Bangkok hotels during the daytime. Evening coctails and snacks at Executive lounge are good. Swimming pool is very small. And only 5-6 Sunbeds.
If you are not staying in Executive rooms and need internet for iphone/ipad get a local sim card in 7/11. Will cost you less than the daily charge from the hotel and there is 3G coverage all over the city.

  • Stayed: March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Shipping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2012

I stayed 1 night, booking through ebookers and got a rate of 36 GBP including breakfast.

Overall, very impressed. The room wasn't huge but it was pretty stylish and comfortable with every amenity a traveller could need. Only criticism; the fridge wasn't cold and neither were the 2 bottles of water inside it.

The breakfast buffet was very good - with all the usual offerings.

Staff were friendly and helpful.

I'd stay here again if I was in BKK

  • Stayed: March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this reviewResponded 27 March 2012

Dear Valued Guests.

Thank you for your comments.

The refrigerators need to be adjusted in the cabinet to allow for the warm air generated to exhaust, and of the ones completed it has solved the problem.

We are please you enjoyed all other aspects of the hotel.

Kind Regards,

Robert Atlee.

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Reviewed 19 March 2012

This hotel was easily reached from Bangkok airport by taxi. We booked an executive room, which included breakfast, executive lounge access and separate check in, well worth the additional cost.
On arrival we were taken to the executive lounge to be checked in whilst seated with a soft drink and then the receptionist showed us to our room and our luggage arrived shortly afterwards.
The room was nicely decorated, comfy beds, very modern with a large shower, no bath on a high floor. The pool is very small located next to the executive lounge, it was lovely but very small.The time we visited people had vacated the sun loungers and left dirty towels and crockery which had not been collected, which I felt was bad for the hotel as everywhere else the service was attentive and the hotel was immaculately clean.
The access to the executive lounge was a real bonus with free cocktails and canapies between 5-7, the mojitos were fantastic. Great service from the ladies in the lounge.
The buffet breakfast was also included in our room price it also was very good with lots of choice and good service.
I would definately stay here again if I visited Bangkok good value for money.

Room Tip: Executive rooms are worth the additional cost.
See more room tips
  • Stayed: March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LondonFrancesca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this reviewResponded 27 March 2012

Dear Valued Guest,

Thank you for taking the time to share your experience in the hotel.

We really appreciate the feedback, and glad that you enjoyed the staff and the facilities.

Hopefully we will see you again in the future.

Kind Regards,

Robert Atlee

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Reviewed 18 March 2012

Got a very good deal for this hotel about 50% off which made it fantastic value for what seemed to be a recently renovated hotel. Bit of issue in the bathroom as water goes everywhere. Not overly big rooms but nicely done. Some distance (15min walk) from the action end of Silom road (there is a shuttle to BTS) but convenient for Riverside at a fraction of the price of a Riverside hotel. Nice pool for when it all gets too hot.

  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kbuckle3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this reviewResponded 26 March 2012

Dear Valued Guest,

Thank you for your comments.

It was good to see you appreciated the very good value and the hotel location and faciilities.

We do have a few rooms with the sink level problems, and we are endeavoring to have them adjusted.

I appreciate you giving me your feedback and we hope we may see you again in the future.

Kind Regards,

Robert Atlee

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Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road, Bangrak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#69 Luxury Hotel in Bangkok
#116 Business Hotel in Bangkok
#148 Romantic Hotel in Bangkok
Price Range: £46 - £65 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Number of rooms: 216
Official Description (provided by the hotel):
Whether your trip to Bangkok is for business or leisure, Novotel Bangkok Fenix Silom puts you right where you want to be. Ideally located in the heart of Bangkok, Silom is the original cosmopolitan district of Bangkok and remains the city's best blend of old and new. From ancient temples, to corporate headquarters, to the hottest clubs - Silom has it all. Novotel Bangkok Fenix Silom is between two BTS Sky Train stations, Taksin and Surasak. Likewise nearby the hotel is Sathorn Pier where you can catch a Chao Phraya express boat for exploring historical sites such as Rattanakosin Island and the Old City. Along with 216 guest rooms and suites, Novotel Bangkok Fenix Silom offers facilities and amenities including: The SQUARE all-day-dining restaurant, lobby venue STONE Bar, outdoor swimming pool, fitness centre, sauna room, 24-hour room service and free Wi-Fi internet. ... more   less 
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Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok

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