This hotel is within walking distance to a lot of city locations and entertainment venues, but a little away from BTS transport station which of course opens up much more of the city. Reception is a little disappointing, we got a brief smile, they swiped my credit card for the deposit, copied my passport, gave me a key and said your on this floor. No provision of any information of any substance or explanation of amenities, for example they apparently run a bus every hour to the BTS (so I have seen on here) but nobody told me that! The rooms are standard for a multinational hotel, boring, tired and lacks any personality, but the room is adequate, quiet, reasonably clean and functional. No concierge to speak of or any sign of service as you walk in and out of the hotel, you might get a nod if you are lucky. I certainly didn't feel welcome here, was very impersonal and not what I look for in a hotel. But it does provide the essentials with a comfortable bed and good air conditioning. Could be a great hotel with an upgrade of rooms and some improvement in customer service.
- Official Description (provided by the hotel):
- Whether your trip to Bangkok is for business or leisure, Novotel Bangkok Fenix Silom puts you right where you want to be. Ideally located in the heart of Bangkok, Silom is the original cosmopolitan district of Bangkok and remains the city's best blend of old and new. From ancient temples, to corporate headquarters, to the hottest clubs - Silom has it all. Novotel Bangkok Fenix Silom is between two BTS Sky Train stations, Taksin and Surasak. Likewise nearby the hotel is Sathorn Pier where you can catch a Chao Phraya express boat for exploring historical sites such as Rattanakosin Island and the Old City. Along with 216 guest rooms and suites, Novotel Bangkok Fenix Silom offers facilities and amenities including: The SQUARE all-day-dining restaurant, lobby venue STONE Bar, outdoor swimming pool, fitness centre, sauna room, 24-hour room service and free Wi-Fi internet. ... more less
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- Also Known As:
- Novotel Bangkok Fenix Silom Hotel Bangkok