They are reliable, arrived on time, review the schedule for the day, they can give you any advice (what to visit, best time, clothing to wear, where to buy, best way to move in the city, what to eat, etc..)
We had a great time with these guys, they
are well informed, they are so respectful and they only want you to be happy. We loved the tour and time spent with them.
We planned ahead with their help.
I booked through viator and had no problems. They sent as soon they received the voucher his information and we started to plan the day.
They help you to save money as possible.
And yes, you need to pay all your expenses.
Thank you Mr. Joy and Mr. TeeMore