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“First trip to Bangkok, First class hotel”

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Chatrium Hotel Riverside Bangkok
Ranked #27 of 890 Hotels in Bangkok
Reviewed 14 November 2013

We found the Chatrium Hotel Riverside to be excellent. Great location with fabulous views from our riverside room. In particular the staff were great and made my wife and I feel very welcome. Certainly book the same hotel for our next trip to Bangkok.

Room Tip: We were floor 16 with a river view. The activity on the river was fascinating.
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  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank Lynne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmchatrium, General Manager at Chatrium Hotel Riverside Bangkok, responded to this reviewResponded 19 November 2013

I am so glad to see that we along with Bangkok has made such an impression that you already plan to return and more specifically, you will return to stay with us. That is lovely and it is also lovely to read that you found all our staff to be great.
Please, as soon as you have identified the date of your return, please do let me know on adrian.bro@chatrium.com as it would be a great pleasure in arranging your accommodation for you.
Looking forward to welcoming you back very soon.

Best wishes

Adrian Brown

General Manager

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4,302 - 4,308 of 8,409 reviews

Reviewed 14 November 2013

good service, spacious room, balcony,pantry and living room.
near the hotel we can hang out to asiatique ( night market river front)
when i and my family ate in the resto we ordered fried fish and tomyam soup which is delicious.
and the view from terrace looking over the river was nice and relaxing. they also provide free shuttle boat. overall i would like to give score "very good" ...bravo chatrium

Room Tip: would be better with more kid facilities.
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  • Stayed: November 2013, travelled with family
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Thank yenniesetiawan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmchatrium, General Manager at Chatrium Hotel Riverside Bangkok, responded to this reviewResponded 19 November 2013

Just a quick note to say thank you for your lovely comments especially highlighting our good service and our restaurant food. It is also nice to know that although one is spoilt for eating choices at Asiatique which is no more than a ten minute walk from us, that you still chose to eat in the hotel and that you found the food to be delicious. Thank you :)

Best wishes

Adrian Brown

General Manager

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Reviewed 14 November 2013

We have now stayed here 8 times and have never been disappointed. Any small complaints are immediately and courteously dealt with. The rooms are generous, the beds delightful, and the food in the breakfast buffet is all and more than you would ever want. But all of this pales in comparison to the fantastic quality and friendliness of the staff of the hotel. If Thailand is 'the land of smiles' you cannot have a better experience of that than the Chatrium.

Room Tip: Stay for 4 days and get an upgrade to a river view
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  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank robert920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmchatrium, General Manager at Chatrium Hotel Riverside Bangkok, responded to this reviewResponded 19 November 2013

After eight visits and to still take the time to write lovely comments about the quality and friendliness of our staff along with our buffet etc is simply fantastic....thank you :)
As you have rightly identified, while one could not expect anymore from our staff as they are fantastic, but from time to time we are not perfect, but because of their attitudes, issues are resolved and dealt with in a friendly, warm and prompt manner.
Looking forward to welcoming you back for your 9th visit soon.

Best wishes

Adrian Brown

General Manager

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Reviewed 14 November 2013

My fiance arranged to celebrate my birthday at The Chatrium Hotel Riverside Bangkok for 5 wonderful days. The suite was "so sweet", very spacious, huge balcony, great location, great restaurants on the premises, great gym :) pool, fantastic view from the 29th floor! We can't wait to return, it will not be soon enough!

  • Stayed: November 2013, travelled as a couple
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Thank Geetownbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmchatrium, General Manager at Chatrium Hotel Riverside Bangkok, responded to this reviewResponded 19 November 2013

First of all, happy birthday again and I am glad to read you both have had a great stay with us. I trust you have also enjoyed the little touches K Chatchawan and his team arranged to help celebrate the birthday.
Looking forward to welcoming you back in the not too distant future.

Best wishes

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Reviewed 13 November 2013

Hotel on the banks of the river and has a very good ferry service to the nearest city train service. The hotel is clean and service is very good. The resturant and the food are very good. Overall it is a nice place to stay in Bangkok.

  • Stayed: October 2013, travelled solo
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Thank Vinayakbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmchatrium, General Manager at Chatrium Hotel Riverside Bangkok, responded to this reviewResponded 19 November 2013

Thank you for recognising that we are a nice place to stay. As I have mentioned in other comments, our location is not for everyone but it is certainly that perfect balance between enjoying the hustle and bustle of an extremely busy city centre but being able to travel 15 minutes to the calm and tranquillity of the river when one has had enough of the city centre.

Best wishes

Adrian Brown

General Manager

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Reviewed 13 November 2013

The hotel is very nice. Big rooms and great aspect on the river. We used the river shuttle a lot but the timing was a bit unreliable. May have been due to some issues and a shuttle being cancelled. The hotel number in the room key slip did not answer so we felt a little stranded.

  • Stayed: November 2013
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Thank Boomer_HK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmchatrium, General Manager at Chatrium Hotel Riverside Bangkok, responded to this reviewResponded 19 November 2013

Thank you for the recognition as being great value for money. I am terribly sorry our complimentary shuttle boat service was unreliable and I will certainly look into the matter. I must also apologise as I am not quite sure what you mean when mentioning about your room key strip did not answer and you felt stranded. If you could send me any more details of this matter to my email address adrian.bro@chatrium.com that would be great.
Looking forward to hearing from you soon.

Best wishes

Adrian Brown

General Manager

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Reviewed 13 November 2013

Second time in this hotel, stay in suite and river view room, i love that amazing bangkok view at the 26th floor! Si wooooow!
Hotel is very clean, staff always cool, for me, one of the best hotel in bangkok at this price! 70€ for river view! Unbeatable!

  • Stayed: November 2013
    • Value
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Thank Seba91120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmchatrium, General Manager at Chatrium Hotel Riverside Bangkok, responded to this reviewResponded 19 November 2013

May I just simply say thank you for your amazing comments on everything you enjoyed while staying with us. We do have amazing staff and it is nice to know that we are recognized as being great value for money
Looking forward to welcoming you back soon.

Best wishes

Adrian Brown

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chatrium Hotel Riverside Bangkok

Address: 28, Soi Charoen Krung 70 | Wat Phraya Krai, Bang Kho Laem, Bangkok 10120, Thailand
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Bangkok
#20 Spa Hotel in Bangkok
#24 Romantic Hotel in Bangkok
#26 Luxury Hotel in Bangkok
#28 Business Hotel in Bangkok
Price Range: £70 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Chatrium Hotel Riverside Bangkok 4.5*
Number of rooms: 396
Official Description (provided by the hotel):
Chatrium Hotel Riverside Bangkok is our multiple award-winning 5-star hotel situated by the legendary Chao Phraya River, offering unparalleled and truly breathtaking views. Unwind in superiorly spacious guestrooms, each with river or cityscape views from the comfort of your bed or private balcony. Drink and dine at any of our six restaurants and bars, including spectacular buffets and Chinese cuisine. Work off the calories in our Fitness Center, relax by the infinity pool or be pampered at Nemita Spa, and when business calls, hold meetings in the function rooms or grand events in the Chatrium Ballroom. Chatrium is born from a passion to deliver uncompromising, warm service and an authentic destination experience. It is something we spread across all of our properties to ensure a remarkable experience that’s genuine, personal and reliable,wherever you decide to stay with us. ... more   less 
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Also Known As:
Chatrium Hotel Bangkok
Bangkok Chatrium Hotel

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