This hotel was selected because of favourable reviews on trip advisor. We wanted a riverside hotel, but a haven away from the Bangkok madness.
Chatrium suites provided what we wanted but I thought it could not make up its mind what kind of hotel it wanted to be. The buffet by the river and other dining venues were excellent although I believe they provided room service there was no menu or info in the room.
Also we asked for an upgrade to a river view 2 bedroom suite which was provided at an additional cost, well worth it. We had constant problems trying to adjust the level of airconditioning to our preferred temperature and after a visit from the the engineer it was no better.
We also experienced a terrible smell in the room sewrage like in odour coming from the A/C but the hotels solution was to send up a can of air freshner.
We still enjoyed our stay but the standard was let down by the problems described above. We were sharing the suite with family from the UK who were very dissapointed when their pre booked and confirmed airport limo transfer did not turn up and were left to find there own way to the hotel at 2am. Apologies were accepted and return transfer free provided but not an auspicious start to their holiday. Also charging for internet connection extra in the business centre is wrong and should be incorporated in the room rate.
Generally staff were good and food standards high - but a rating of "could do better" is appropriate.
- Official Description (provided by the hotel):
- Chatrium Hotel Riverside Bangkok is our multiple award-winning 5-star hotel situated by the legendary Chao Phraya River, offering unparalleled and truly breathtaking views. Unwind in superiorly spacious guestrooms, each with river or cityscape views from the comfort of your bed or private balcony. Drink and dine at any of our six restaurants and bars, including spectacular buffets and Chinese cuisine. Work off the calories in our Fitness Center, relax by the infinity pool or be pampered at Nemita Spa, and when business calls, hold meetings in the function rooms or grand events in the Chatrium Ballroom. Chatrium is born from a passion to deliver uncompromising, warm service and an authentic destination experience. It is something we spread across all of our properties to ensure a remarkable experience that’s genuine, personal and reliable,wherever you decide to stay with us. ... more less
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- Also Known As:
- Chatrium Hotel Bangkok
- Bangkok Chatrium Hotel