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“Convenient...thats about all”

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The Heritage Bangkok
Ranked #771 of 891 Hotels in Bangkok
Reviewed 24 May 2014

Arrive at about 1pm local time but Front Office said must wait till 2 before we can check in. Didnt make a fuss, as it was not a problem, walked around a bit and ate my lunch nearby. Plenty of food option, street food and fast food (McD) was available.

Room was very basic, clean but the bed was too "springy", not good for light sleeper. If your partner just turn in bed, you will feel the whole bed bounce. No clothe hanger at all...don't know why. A box of condom is part of the "complimentary"....just don't understand why. Sound proof? Almost none as you can hear the conversation in the next room clearly.

The hotel have a bar for drinking downstairs but it was not cheap..THB 110 for a mug of Singha. Didn't eat there as the street food was too tempting.

Very convenient for public transport as its just a minute walk to Chong Nomsi station. Great if you had a long shopping day.

  • Stayed: May 2014, travelled as a couple
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1  Thank WaterMice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Heritage Ba... T, General Manager at The Heritage Bangkok, responded to this reviewResponded 11 June 2014

Dear Valued guest,
We are grateful to have your review after stay at the heritage bangkok. We take note pros & cons from you, appropriate action would be taken, something you mention it should not be that sound. We would love to welcome you again and prove amendment.
Best regards,
Navin K.N
General Manager

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278 - 284 of 1,605 reviews

Reviewed 23 May 2014

This is my 5th stay at the Heritage Hotel on Narathivas Road. The rooms are clean, the staff is friendly, and the location couldn't be better. Chong Nonsi TS station is within a 2-minute walk from the hotel. It is also easy to connect from the BTS with the airport rail link and is less than 80 baht compared with a taxi from the airport at 500 baht. It is also a lot faster than taking a taxi.

The only minor complaint I have is that there is no outside call service available from the phones in the room, only room to room. If you don't have a cell phone you must use the phone at the front desk to make an outside call. The buffet breakfast could also use a bit of an upgrade.

All in all though, the hotel is a great value for the money.

  • Stayed: May 2014, travelled solo
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2  Thank RichardAuchmoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Heritage Ba... T, General Manager at The Heritage Bangkok, responded to this reviewResponded 11 June 2014

Dear Valued guest,
We are delighted that have your returning stay, many of our guests find our location easily accessible a few step to BTS and food centre. We would love to have you back again & thank you for chosen us as preferred hotel.
Best regards,
Navin K.N
General Manager

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Reviewed 23 May 2014

I have room change three times,every room have their own problem,my last room also have problem,but i don't want to change anymore.I am very disapointed for this hotel and i won't stay in this hotel anymore.

  • Stayed: May 2014
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1  Thank QUEENIECHANHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Heritage Ba... T, General Manager at The Heritage Bangkok, responded to this reviewResponded 11 June 2014

Dear Valued guest,
We are absolutely thrilled by your review anyway, thank you for recent stay with us. Our team stay alert to improve from customer feedback and we wish you all the best.
Best regards,
Navin K.N
General Manager

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Reviewed 19 May 2014

Stayed at this hotel for a few nights and found it to be really well located. Easy walking distance to BTS station Chong Nonsi (2 minutes)
Buffet style breakfast is good value.
Aircon and hot water very good.
Staff are very helpful and courteous.
Rooms are a decent size. All in all good value for money.

  • Stayed: May 2014
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1  Thank loltraveller2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Heritage Ba... T, General Manager at The Heritage Bangkok, responded to this reviewResponded 11 June 2014

Dear Valued guest,
It is with our pleasure to hear feedback from you and wish you having your continuous support us again in the future, we are glad that you enjoy your time in bangkok. We look forward to your next visit soon!
Best regards,
Navin K.N
General Manager

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Reviewed 17 May 2014 via mobile

Ummm I know we're in Thailand but seriously? We had only booked the hotel an hour before when we got on the train at the airport, so I understand maybe when they were a bit confused about our booking. Anyway, we checked in and went up to the room and what's one of the first things we notice on the bedside table....a box of condons!! Haha,!A box of condoms just right next to a pamphlet to the massage place downstairs. So I get we're in Thailand and I get the culture, but nothing indicated that we were booking a pay by the hour sex hotel. It was hard to take note of the cleanliness or everything else when all we could do was talk about the box of condoms. What a kind gift from the heritage bangkok.

  • Stayed: May 2014
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1  Thank whatshaisaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Heritage Ba... T, General Manager at The Heritage Bangkok, responded to this reviewResponded 11 June 2014

Dear Valued guest,
Thank you for taking your time in providing us comment. after viewing, our concept is not what you said, we provide all items a part from minibar list. our hotel have traditional massages service. We wish you all the best and have a great day.
Best regards,
Navin K.N
General Manager

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Reviewed 14 May 2014

The hotel is very nice. Rooms are clean, the staff is very friendly. The location is perfect, it takes only 2 minutes to go to Chong Nonsi BTS from the hotel. It is a good choice to stay here. Next time travelling to BKK, I will rebook this hotel

  • Stayed: May 2014, travelled with friends
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Thank Nam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Heritage Ba... T, General Manager at The Heritage Bangkok, responded to this reviewResponded 11 June 2014

Dear Valued guest,
Nice to hear from you after stay at the heritage bangkok! Our team is looking for your return here when your travel plan bring you back Bangkok.
Best regards,
Navin K.N
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2014

The Heritage Hotel is okay, the price of the service and front desk staff is very friendly.

BUT

the cleanliness of the rooms leaves much to be desired, here are a few examples.

- bathroom door was soiled with vomit
- behind the bathroom door lay the hair from the previous guest
- bathroom ground in 18 Days not 1times cleaned
- Duvet Covers soiled and holes inside
- Dishes are not cleaned thoroughly (with bare hands washed and without detergent and give it back to costumer)
- carpet in 18 Days only 1times cleaned

Im hope that the Hotel, take this examples and finished that problems.

  • Stayed: April 2014, travelled solo
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Thank Mario H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Heritage Bangkok

Address: 198 Soi Narathivas 3, Narathivas Road | Silom, Bangrak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#176 Spa Hotel in Bangkok
#284 Luxury Hotel in Bangkok
Price Range: £27 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heritage Bangkok 4*
Number of rooms: 109
Official Description (provided by the hotel):
The Urban Hip Hotel mixes the richness of Thai culture with modern design and world-class facilities. We aim to offer the UNIQUE experience of Bangkok's new style of accommodation through the finest Thai hospitality and personalized services.The Heritage Bangkok is located between Silom and Sathorn Road, Bangkok's most vibrant Commercial Business District and shopping area. Just a one minute walk from the Chong Nonsi BTS Station. ... more   less 
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Also Known As:
The Heritage Bangkok Hotel Bangkok
The Heritage Hotel Bangkok

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