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“Made us feel like we were the only guests in the hotel”

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Sofitel Bangkok Sukhumvit
Ranked #42 of 880 Hotels in Bangkok
Certificate of Excellence
Reviewed 30 January 2013

Stayed four nights mid January in a Club room. The staff at the hotel are by far the most friendly and welcoming we have come across anywhere. They were so accommodating and happy to please and were brilliant with our three year old daughter Abby. We stayed at Club Intercontinental Hua Hin after this Hotel and the service and friendliness was nowhere near what the Sofitel Bangkok Sukhumvit displayed. All facilities we used were excellent and hotel cleanliness and presentation all what you would expect from a Sofitel. Thank you.

  • Stayed: January 2013, travelled with family
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Thank melandabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded 31 January 2013

Dear melandabs,

Thank you very much for the wonderful review provided to TripAdvisor.
We are delighted to hear you appreciated the unique attention we are offering to our guests, as each of you are special and have different needs. We are glad you enjoyed the hotel facilities.
Thank you again and we are looking forward to welcoming you soon at the Sofitel Bangkok Sukhumvit.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

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2,057 - 2,063 of 3,157 reviews

Reviewed 30 January 2013

The Sofitel is in the general "red light" district, so the atmosphere is quite ecclectic. Amongst the hustle and bustle of the area, Sofitel S is a beacon of light. As soon as you step into the lobby you can tell that this is a respite. The staff are extremely friendly and polite. Rooms are new, clean, modern. The pool, lobby bar, and 32nd floor bar are all great places to relax- no pretense, just music (jazz and dj), good food, and amazing staff interactions. The spa staff and services are professional and enjoyable! If you want a good, high quality hotel experience, Sofitel S is the place of choice!

  • Stayed: January 2013, travelled as a couple
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1  Thank S N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded 31 January 2013

Dear S N,

Thank you for taking the time to review your recent stay at the Sofitel Bangkok Sukhumvit.
We are delighted to hear such positive words regarding your experience with us. We are glad that our ambassadors had been very friendly, always with a smile.
We are looking forward to welcoming you back very soon at the Sofitel Bangkok Sukhumvit.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2013 via mobile

Stayed 2 nights and had a very comfortable time.Had a corner room on the 25th floor with a magnificent view.Location is great with shopping very close by and located between two BTS stations.Had time to use the well equipped gym.The main road where the hotel is located is very busy so make sure you leave enough time to get to the airport.

Thank abca63
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded 31 January 2013

Dear abca63

Thank you very much for your positive feedback.
I am glad that you have thoroughly enjoyed your stay.
We all looking forward to welcoming you back to Sofitel Bangkok Sukhumvit sometime soon.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 January 2013

I was very impressed with my stay at the Sofitel in Bangkok. The food was of French quality, the breakfasts divine, the buffet lunches offered a huge choice and the hardest was what not to eat! The room was beautifully appointed, very modern decor with many layers of quality materials and construction. It had the latest Samsung TV, quality bed, rain shower, etc. The staff were very courteous and friendly.

I would definately recommend this hotel and am already considering for a personal holiday in the near future.

  • Stayed: January 2013, travelled on business
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Thank Richards99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded 31 January 2013

Dear Richards99,

Thank you very much for your positive feedback regarding the food quality at Voila restaurant. The Chefs and the Restaurant Managers are very pleased to hear how much you have enjoyed your experiences. I am pleased to know you enjoyed the room and the quality of materials and equipments we provided.
Thank you again and I very much look forward to welcoming you back for your holiday in the near future.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2013

Sofitel and Club Millesime were terrific. It is worth it to upgrade to get the benefits of the Club Millesime, including a choice of a buffet breakfast with the crowds or a private dining room on the 31st, tea with desserts in the afternoon, appetizers and drinks from 5-7pm, upgraded internet (which only works on two appliances), and assistance and smiles from the staff throughout the hotel, but especially the staff on the Club floor. They were most helpful! We did not use public transport but the hotel was located between places where we each purchased bespoke clothing. Another wonderful Sofiel, improve the wifi and you will be perfect.

Room Tip: Upgrade to Club Millesime
  • Stayed: January 2013, travelled as a couple
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Thank TakeYourBreathAway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded 28 January 2013

Dear TakeYourBreathAway,

I thank you for your positive and constructive feedback.

The Club Millesime team felt very proud while reading your positive comment regarding the high standard of service provided to you.

I am sorry for the trouble caused regarding the wi-fi. This is not a reflection of our normal standard and I can assure you that we are working on the improvement.

Thank you again for your feedback. We are looking forward to welcoming you back very soon to the Sofitel Bangkok Sukhumvit.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2013

Flawless business hotel my spouse and I used for a three-night visit to Bangkok.

Excellent service, comfort, and quality. For tourist travel, it's located close to the metro, a major shopping mall, and a grocery store, as well as a good selection of restaurants along Sukhumvit Road.

Everything you would expect from the Sofitel name, on par with Sofitel hotels in North America.

Would not hesitate to recommend this hotel for tourist or business travel. Free WiFi (slightly slower speed), and they had breakfast and enhanced packages, but we didn't take advantage of the breakfast or restaurant as there is so much selection in this area.

Gym equipment is good, rooftop pool with cabanas if needed, but room was so nice and comfortable, it was the perfect getaway from the bustle and craziness of Bangkok at a great sale price. Only minor concern was the tv image is streamed from a computer hard drive centrally, so the images are not great, but this is not why you visit Bangkok or stay at the Sofitel.

Was our last hotel on a round-the-world trip done on points and discounted on-line hotel packages, and the perfect end to our vacation in Thailand.

Room Tip: All rooms are quiet and comfortable, be sure to ask for turn-down service and you are well-supplied...
  • Stayed: December 2012, travelled as a couple
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Thank Ashram M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded 28 January 2013

Dear Zach_AM,

Thank you so much for your comments on Tripadvisor regarding your recent stay with us at Sofitel Bangkok Sukhumvit.

We are delighted to hear that you enjoyed your stay with us. We are sorry for some hiccups you found with the wi-fi and TV transmission. We have noted on every point you have raised. With your valuable comments, this will help us improve our products and services in order to create a wonderful and memorable experience for every guest.

We are looking forward to an opportunity to welcome you back to our hotel.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2013

Sofitel has always been my hotel of choice and they don't disappoint. Service is excellent and the staff are always very professional, helpful and polite. Kudos to the staff at Club Millesime for their execellent and attentive service. You cant ask for anything better. 'The Club rooms are luxurious,. spacious and comfortable. An added bonus is the location - it is extremely convenient and near to the sky train and the MRT. Excellent and delightful. In one word - Magnifique!

  • Stayed: January 2013, travelled with friends
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Thank MarcSC_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded 28 January 2013

Dear MarcSC_13,

Thank you very much for taking the time to write such as enthusiastic review about your stay at the Sofitel Bangkok Sukhumvit.
We are glad you enjoyed the comfort of our Club rooms and all the facilities we are offering.
We are really looking forward to welcoming you soon at the Sofitel Bangkok Sukhumvit. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Bangkok Sukhumvit

Address: 189 Sukhumvit Road Soi 13-15 | Klongtoey Nuea, Wattana, Bangkok 10110, Thailand
Phone Number:
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 880 Hotels in Bangkok
Price Range: £101 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Bangkok Sukhumvit 5*
Number of rooms: 345
Official Description (provided by the hotel):
Sofitel Bangkok Sukhumvit is centrally located on Sukhumvit road. It is surrounded by major business, shopping and entertainment venues, a short walking distance to Asoke or Nana BTS (skytrain) and MRT Sukhumvit (subway) stations. The luxurious 5-star Sofitel Bangkok Sukhumvit hotel features a 23-meter (75-foot) outdoor swimming pool, a 24-hour gym and Le SPA with L'Occitane. Along with free Wi-Fi, the hotel, also kid friendly, has 24-hour room service and free parking. Sofitel Bangkok Sukhumvit is located 2 miles from Lumpinee Boxing Stadium, 2 miles from Jim Thompson House, 3 miles from the Thai National Museum and 16 miles from Suvarnabhumi International Airport. The exclusive Le SPA with L'Occitane features a hydrotherapy bath, sauna facilities and relaxing massage services. The hotel also provides a business center, tour desk and laundry services. Sunday brunch, buffet breakfast, lunch and dinner as well as international dishes can be enjoyed at Voilà Sofitel Bangkok Sukhumvit. The stunning rooftop Bar and Restaurant, L'Appart, offers refined French cuisine and beautiful Bangkok views. ... more   less 
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