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“Decent boutique with some room for improvement”
3 of 5 bubbles Review of SilQ Bangkok

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SilQ Bangkok
Ranked #175 of 852 Hotels in Bangkok
Certificate of Excellence
San Francisco, California
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Decent boutique with some room for improvement”
3 of 5 bubbles Reviewed 10 August 2014

Overall we liked the location of the hotel and our room, but we have some complaint with the service. We made a mistake by booking on the wrong dates, and so when we arrived we didn't have a reservation (we had booked the previous month by accident). Once we realized the error, we were told by the staff that NO rooms were available, so we started to look on our laptop for somewhere new to stay. At this point we're feeling a little frazzled by our error and the need to find somewhere new to stay. After sitting there for some time we were then told that a room was available for 2 nights, and were quoted a price. We asked about any form of refund for the previous booked and paid reservation, but were told that it's not the hotel refund policy (fair enough). We decided to take the room. The price was higher than what we paid for the previous booking, and for this time no breakfast would be included (not sure about the reason for that). We asked about a promotion they were offering on the front desk: like on Facebook and save 10%. No, this could not be applied until we stayed again in the future. I acknowledge that we did make a mistake and shouldn't expect special treatment; however, from a boutique hotel I expect a level of service that makes you feel welcome instead of like an idiot, and can deal appropriately with special circumstances.

The room was clean and decent, and the location close to Terminal 21 is great. Make sure that you have clear directions for taxis (mentioned Terminal 21 helps) since they won't know the hotel by name.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank nicks_fine_reviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silq, Front Office Manager at SilQ Bangkok, responded to this review, 27 August 2014
Dear TripAdvisor Reviewer,

Thank you so much for taking the time to leave a message about your recent stay with us.
Regarding about the promotion offering on the front desk, Like on Facebook and save 10% on that time we already offered discount for room charged more then 10%.and also I would like to informed you that our rate there are not stable you cannot compared to the previous booking and on that time you are hesitated to stay with us but finally you chose to stay with us thank you very much and we are appreciated

We looking forward to receiving you again in the near future at SilQ Bangkok. Please contact us directly via e-mail fo@silqbkk.com for your special next visit.

Best regards,
SilQ Bangkok Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,048 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (114)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Singapore, Singapore
Level Contributor
66 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 10 August 2014

Stayed here for a private visit. First impressions are nice. Boutique hotel along famous Soi 19 and stone throw to Terminal 21 and BTS / MRT interchange.

Was not too impressed by smaller details such as:

washroom is small, i can live with that - but water temperature not consistent. It was either too hot or too cold.

No small water pipe attached to toilet bowl (too used to other hotels i guess)

Biggest peeve was not being able to have more than one access card? Issue a deposit system - some guests have larger families and need more than one entry card please.

Other than that - everything was good. I personally appreciated

lifts that connect directly from parking basement (privacy to bypass reception)

Wifi easily and readily available. Good for multiple device use.

Television had good mix of international / local channels.

Overall a nice stay

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank JWNYsg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silq, Front Office Manager at SilQ Bangkok, responded to this review, 27 August 2014
Dear TripAdvisor Reviewer,

Thank you so much for taking the time to leave a message about your recent stay with us.
Regarding about room key card, Previously we provided only one per room and this time we already proved for two per room up on our guest requested but if you lost it we will charge THB 200 per one key card. I do apologized for that time to made you unhappy about our room key card if there are not enough for you.

We appreciate you being with us and we looking forward to receiving you again in the near future at SilQ Bangkok. Please contact us directly via e-mail fo@silqbkk.com for your special next visit.

Best regards,
SilQ Bangkok Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tokyo, Japan
Level Contributor
3 reviews
2 of 5 bubbles Reviewed 4 August 2014

Checkd 7/28 deluxe room

the room window is small, so i asked to change the room immediately
receptionist says to me tomorrow ask the manager and would tell me

but, i couldn't hear anything during the stay in this hotel
(If the change is not even tell I think manners)

and Want you to think that cares more room cleaning.
during the stay 8days, even the toilet paper was not being properly cleaned up any day

when I checked out and requested a taxi , first, to go Don Muang Airport Required 400Baht (technically, the actual distance around 150-200 baht )

Amount is not much, but feels not good

  • Stayed August 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Limoncello423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oldenzaal, The Netherlands
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 4 August 2014

We stayed here at the end of our holiday for three nights. The welcome was very friendly, staff was very friendly in general during our stay. We had a superior room, which was a room in the corner on the sixth floor. It was really nice with a big window and a nice view. The size was ok. Bathroom was small but nice and very clean. Room overall was also clean. Airco was loud and not really adjustable. The location of the hotel is good, in a side street from the main street. There is enough to do, see and eat in the neighbourhood. In the room we didn't really hear the noise of the street. Breakfast is decent, but not much variety, after three nights (and breakfasts) we didn't really like it that much anymore.
In this area I think this hotel is quite good value for money.

Room Tip: Superior rooms, especially those in the corners, are really nice!
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Annemarie83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hillcrest, KwaZulu-Natal, South Africa
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 23 July 2014

Very comfortable hotel with great beds. The hotel is very close to Sukhumvit Road and the skytrain and subway stations. Terminal 21 shopping mall is very nearby as are a number of restaurants and other shops. Great value for money. I'd stay here again.

Room Tip: It's worth upgrading to the corner rooms which have extra space and full length windows with nic...
See more room tips
  • Stayed March 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Brett C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 14 July 2014

4 star boutique hotel with affordable price. Rooms are really clean and mordern. Located near Terminal 21 center, just only 5 minutes walking. Perfect hotel for short stay in Bangkok !. Definely stay here when i am back bangkok !

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Que Ngan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 9 July 2014 via mobile

A delight to be in the lobby as it looked clean and spacious! Upon a quick check-in, we were soon led to a superior room on the 7th floor.
We smiled with gladness as the room and bathroom sizes were not the typical cramped room! It met above our expectation.

Bed: Comfortable medium soft mattress, with pillows of different softness.

Toilet: Clean! The TWO minus is the hair-dryer, which doesnt seem to get hot. Next is the showerhead, which the spray doesnt seem to be good.

Food: No more restaurant! They should quickly get it back.

Location: 5 stars. 1minute walk away from Terminal21 and the Asoke BTS. A 7-Eleven store opposite the hotel. A few cafes, japanese and western restaurants along the street... and also many massage shops!

More pictures to view on my facebook!

https://www.facebook.com/Miss.conneckions?ref_type=bookmark

No swimming pool.

Recommend to friends? Not a luxury hotel for you to pamper yourself, but a great boutiqque hotel to rest your feet and explore bangkok!

Above experience by,
Miss Conneckions.

Stayed July 2014, travelled on business
Helpful?
Thank TravelPeeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SilQ Bangkok

Property: SilQ Bangkok
Address: 54 Sukhumvit Soi 19 | Sukhumvit Road, Bangkok 10110, Thailand
Phone Number:
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#110 Romantic Hotel in Bangkok
#115 Business Hotel in Bangkok
#124 Family Hotel in Bangkok
#143 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4 star — SilQ Bangkok 4*
Number of rooms: 40
Official Description (provided by the hotel):
SilQ is 40 room boutique hotel located in the heart of shopping and the entertainment district of Sukhumvit on Soi 19, SilQ Bangkok provides elegant accommodation in the city center. The hotel is within walking distance 150 meters to Asoke BTS station and from 175 meter to Sukhumvit MRT, and a stone's throw away from Shopping center, Terminal 21, Robinson and the Queen Sirikit National Convention Center. The Suvarnabhumi Airport is 20 km away. All guest rooms are elegantly decorated with soothing colors. Each is equipped with a flat-screen TV and personal safe. The on-site restaurant features a great selection of Thai in cool setting and the Lobby Lounge offers an inviting ambiance for sipping cocktails at the end of the day. ... more   less 
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Also Known As:
Silq Bangkok Hotel Bangkok

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