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“Paradise in Bangkok”

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Renaissance Bangkok Ratchaprasong Hotel
Ranked #48 of 858 Hotels in Bangkok
Certificate of Excellence
Perth, Australia
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Paradise in Bangkok”
Reviewed 26 March 2014

This is the second time we have stayed 2 nights at the Renaissance in twelve months.We caught the train to the hotel this time instead of using the taxi service and it took us to within 200m of the hotel. There's a lift in the building opposite the train station you can use to get to ground level instead of using the stairs if you have luggage. We stayed both times in an Executive Suite with access to the Club Lounge facilities. Breakfast, afternoon tea, food in the evening with drinks all included. With a great swimming pool for laps and a fitness center, The staff Kim, Koko, Yoobi, Tar and Noon are some of the most helpful Hotel staff we have met. Can't think of a better Hotel in a prime shopping area. At the moment there are few tourists around and we felt very safe and did not see any demonstrators the whole time we were there. Basically everything seemed normal and business as usual.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank minchead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkvanderWielen, Assistant Director of Rooms Operations at Renaissance Bangkok Ratchaprasong Hotel, responded to this review, 27 March 2014
Dear minchead,

Thank you for staying with us recently and for taking the time to review our hotel in this forum.

I am glad to read that your stays with us were enjoyable that you were treated by the Executive Lounge team, who always provide the exceptional service to our guests. Thanks for your kind compliments to Kim, Coco, Yoob, Tar, & Noon. They really are the great assets to our hotel.

Please let us welcome you again when you travel to Bangkok next time. Until then, safe journey ahead.

Kind regards,

Thanida Pisarn
Assistant Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (558)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Hamburg, Germany
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 March 2014

Me and my wife visited Bangkok in February 2014 during the hugh protest wave in Thailand.
In the protest area in Bangkok people got shot by firearms and died by bombs.
The Ratchaprasong Hotel is located in this critical area.
We asked the hotel if it is possible in this exeptional situation to cancle the room or to change the room into another "Marriott" hotel outside this protest area. This should be no problem for such an expensive and gallant hotel chain.
After a long discussion they were not willing to help us. So we had to book a second accomodation in Bangkok outside the protest area, had to pay the whole price and lost a lot of money.

Marriott hotels - never again!

  • Stayed February 2014, travelled as a couple
    • Service
Helpful?
7 Thank Christopher G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkvanderWielen, Director of Operations at Renaissance Bangkok Ratchaprasong Hotel, responded to this review, 25 March 2014
Dear Christopher G,

Greetings from the Renaissance Bangkok Ratchaprasong Hotel. I am sorry to read your comments about the Renaissance Bangkok and Marriott hotels in general and as such I have contacted you privately in regards to your comments posted in this forum.

The safety and security of our guests is our main priority and during the recent events in the city we were very flexible to our guests requests to ensure they were at ease staying in our location during that time. I believe that your faith will be restored in Marriott hotels once you receive my private correspondence which was actioned well before your review was posted.

I hope that you had a great vacation in Bangkok and discovered all the wonderful things this city has to offer.

Safe travels ahead and kind regards

Blair Fowler
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thane, India
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 March 2014

I stayed in this hotel two times for one of the business conference. The rooms are very good and you will have everying you wish in that room. The service is good and I had comfortable sleep during night time.

Its 40 mins from Airport and its located near famous malls of Bangkok which makes it very convenient place. Buffet food is delicious and with good local food.

I love this hotel and will alwasy prefer to stay whenever I visit Bangkok.

Room Tip: As for higher floors to have great view of Bangkok.
See more room tips
  • Stayed September 2013, travelled on business
    • Value
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Helpful?
2 Thank Spark80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkvanderWielen, Assistant Director of Rooms Operations at Renaissance Bangkok Ratchaprasong Hotel, responded to this review, 23 March 2014
Dear Spark80,

Thank you for taking your time to review our hotel and for your continued supports to our hotel. I am glad to read that you had great time on your both occasions. I wish your business conference went well and we will have a chance to welcome you to Bangkok on your next visit.

This hotel is located on the Bangkok centrally business area so offers you the convenience getting around Bangkok.

Thanks again for staying with us.

Kind regards,

Thanida Pisarn
Assistant Director of Rooms Operations
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Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 March 2014

Went with another friend of mine. Its away from the main stuff but for us it was ok. Hop a taxi and u are at Cowboy Street within 10mins. You pay for what you get and I would pay for this hotel over saving a few bucks for something cheaper. Even got one of the Men Spa packages.

  • Stayed April 2013, travelled with friends
    • Value
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Helpful?
2 Thank Chuckh116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkvanderWielen, Assistant Director of Rooms Operations at Renaissance Bangkok Ratchaprasong Hotel, responded to this review, 23 March 2014
Dear Chuckh116,

Thank you for taking the time to review our hotel on your recent visit to Bangkok.

We are glad to read that you had a great time and discovered something wonderfully new while staying with us.

We look forward to welcoming you back when you visit Bangkok next time.

Until then, safe journey ahead.

Kind regards,

Thanida Pisarn
Assistant Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Ana, Costa Rica
Level Contributor
267 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 19 March 2014

Renaissance Bangkok advertises itself as a true 5 star hotel. And in many areas they are. Staff is enormously helpful, friendly and the english spoken is mostly quite good. The rooms are nice, well designed and the bed's comfortable. If possible get a room high room and facing away from the entrance as they are the most quite ones. The hotel has great restaurants but as a guest do reserve especially for the buffet diner, as this venue is swamped by locals and the hotel, sadly, does not keep a few tables open for their guests. We were extremely pleased with the service given by the concierge (navigator) desk which were very patient helping us shipping some goods back home.
Overall a great experience for a very reasonable rate.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank vinker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkvanderWielen, Assistant Director of Rooms Operations at Renaissance Bangkok Ratchaprasong Hotel, responded to this review, 23 March 2014
Dear vinker,

Thank you for staying with us recently and for taking the time to review our hotel in this forum.

We are glad to read that you had a great stay with us and nice compliments to our staff, our room, our restaurants, and our Navigator.

Our buffet restaurant is very popular for both our guests and our local people. I am glad that you had a chance to experience it.

Let us welcome you back to our hotel on your next visit to Bangkok. We would like you to discover something wonderfully new while staying with us again.

Until then, safe journey ahead.

Kind regards,

Thanida Pisarn
Assistant Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
144 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 19 March 2014

great staff from the beginning till the end
delicious meals - endless choices for buffet breakfast (western, Thai, Chinese, Indian food) all extremely tasty
very close to all places in bangkok, just opposite subway station

Room Tip: one of the best choices in BKK
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jaroslaw S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkvanderWielen, Assistant Director of Rooms Operations at Renaissance Bangkok Ratchaprasong Hotel, responded to this review, 23 March 2014
Dear Jaroslaw S,

Thank you for staying with us recently and for taking the time to review our hotel.

We are pleased to read that you had a wonderful stay from the beginning until the end. Thanks for the compliments to our staff, our food, and our location.

We promise to maintain our high standard and be one of the best choices in Bangkok.

Please come back to visit our hotel on your future trip to Bangkok.

Kind regards,

Thanida Pisarn
Assistant Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 March 2014

I was droping by for a simple lunch with my friends at the chinese restaurant and we were talking about my birth day party in the evening which we will have at home. After the lunch, the staff have surprised me with a sorbet ice-creame and sining a birth day song to me. I was really surprised how they know if it was my birthday. The staff told me that while I was talking with a friends about the birth day party with my friends, they coun'dt help to hear my conversation. So they did what I would say a "charming services". I thought this is a really nice way of serving the guest. Thank you all of you, it made my brith day become more special this year. :).

Room Tip: Higher floors get a really nice bird eyes view.
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Matthew E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkvanderWielen, Assistant Director of Rooms Operations at Renaissance Bangkok Ratchaprasong Hotel, responded to this review, 27 March 2014
Dear Matthew E,

Thank you for sharing your great experience while staying with us recently.

I am glad to read that our ambassadors have made your birthday celebration this year becomes more meaningful.

We hope that you will come back and stay with us again in the future.

Kind regards,

Thanida Pisarn
Assistant Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Renaissance Bangkok Ratchaprasong Hotel

Property: Renaissance Bangkok Ratchaprasong Hotel
Address: 518/8 Ploenchit Road | Lumpini, Bangkok 10330, Thailand
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Bangkok
#19 Family Hotel in Bangkok
#33 Spa Hotel in Bangkok
#34 Romantic Hotel in Bangkok
#44 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Renaissance Bangkok Ratchaprasong Hotel 5*
Number of rooms: 322
Official Description (provided by the hotel):
At the Renaissance Bangkok Ratchaprasong Hotel, guests are greeted by a 200 metre exotically landscaped driveway that leads them to our iconic blue glass building. Set back from the hustle and bustle, you're in Bangkok's most vibrant neighbourhood yet secluded in your very own oasis. The hotel is a stone's throw away from Central Chidlom, Central World and Siam Paragon, Bangkok's swankiest malls, and just around the corner from the Chit Lom BTS Station. โรงแรมเรเนซองส์ กรุงเทพฯ ราชประสงค์ยินดีต้อนรับคุณด้วยทางเข้าน้ำตกยาวกว่า 200 เมตรสู่ตัวโรงแรมซึ่งมีความเป็นเอกลักษณ์ด้วยตัวตึกสร้างด้วยกระจกสีน้ำเงิน ใจกลางย่านธุรกิจ และเป็นศูนย์รวมแหล่งช้อปปิ้ง ทั้งห้างสรรพสินค้าเซ็นทรัลชิดลม ห้างสรรพสินค้าเซ็นทรัลเวิลด์ สยามพารากอน และร้านค้าอื่นๆ อีกมากมาย เดินทางสะดวกสบายโดยรถไฟฟ้าบีทีเอสสถานีชิดลม ... more   less 
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Also Known As:
Renaissance Bangkok Ratchaprasong Hotel Bangkok

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