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V Residence Hotel and Serviced Apartment
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Reviews (223)
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All reviewswashing machinephrom phong btsbts stationjapanese breakfastsmall kitchenliving roomstreet foodupon checklocation is greatbidetcons
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Reviewed 29 March 2014

This is an excellent hotel/serviced apartment located just minutes walk from the BTS Skytrain Prompong Station and a large Shopping Mall (Emporium).
Room stayed in was beautiful, large and immaculate. Has high ceilings and is modern in style. Comes also with a washer dryer unit where you can do laundry.
The restaurant is high quality and has breakfast buffet.
Room service is always prompt.
Staff were amazing. They were courteuos and helpful.
Love and love everything about it and will definitely be coming back.

  • Stayed: March 2014, travelled solo
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Thank Plink P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VResidenceBangkok, Director of Sales at V Residence Hotel and Serviced Apartment, responded to this reviewResponded 31 March 2014

Dear cpkettner,

Thank you for choosing to stay at the V Residence Hotel and Serviced Apartment and for taking the time to write a review regarding your stay with us.

We are very glad to hear that our service was satisfied. We will keep going to make you more and more satisfied.

We look forward to the pleasure of welcoming you back again to your V Residence in the very near future.

Warm regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2014

I've stayed here 4 times in the last 3 years and it's my first choice whenever I intend to stay 3 nights or more in BKK. The location is very close to the Phrom Phong BTS Skytrain station so getting around via Skytrain is convenient. The Royal Suite I always select has two air-conditioning units - one for the bedroom and one for the living room/dining area. As such, you can have both areas at different temperatures, if you so desired. The room also has a combined washer/dryer so doing your own laundry in your room is wonderfully convenient.

There really isn't a "lobby" to speak of, so if you're someone who likes to lounge around a large lobby area, you'd be sorely disappointed. However, service is consistently good, and the staff always presses the button to call the elevator whenever they see a guest/resident walking in, saving you a bit of time from having to do it yourself. I'm not much for breakfast, preferring just some fruit and coffee so the simple breakfast offering easily meets my needs.

The only thing that prevents me from giving this place full marks is that it seems to be really stingy with replacing the shampoo in my room. The last time I stayed here was about a year ago, and I wrote an email to the management complaining about my difficulty in having my shampoo replenished and they promised to remedy this. Well, during my 6-night stay in January 2014, guess how many times the housekeeping staff did not replenish the shampoo in my room? Answer - EVERY DAY! I either had to call downstairs for housekeeping or I had to go ask the housekeeper when I saw her cleaning another room. It really was a minor annoyance that can easily be avoided if the management did a better job in training their staff.

  • Stayed: January 2014, travelled as a couple
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1  Thank ilikebkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VResidenceBangkok, Innovation Development Section at V Residence Hotel and Serviced Apartment, responded to this reviewResponded 23 February 2014

Dear ilikebkk,

Thank you for choosing to stay at the V Residence Hotel and Serviced Apartment and for taking the time to write a review regarding your stay with us.

We are delighted to learn that you find V Residence offer you large choice of facility and our location is conveniently placed for you to move about.

Our Lobby is extremely small and so are the numbers of rooms that we have. Large luxury hotels offers spacious Lounge and breath taking view. Ours is small but warm and intimate like one family. So close that we hardly miss any guest’s attention such as having the elevator ready for guest service .

Thank you for your comment in detail concerning the stinginess in not delivering guest amenity as it should be done without having to go through stages of difficulties just to get customer’s amenity replenished.

This problem have arisen as the result of our carelessness.

“Our greatest mistakes,if we look at them ,digest,interact and learn from them,they can be the greatest moments of our live .“ (Dan Pearce).

Warm regards,
Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2014 via mobile

Stay was two nights in between a holiday trip to the South of Thailand. Absolute friendly team, large rooms (somewhat like a flat 60 (!) smr, every kind of things you need...giant fridge, wide cookind area, big kind size bed tv and and and....stay there!

Stayed: January 2014, travelled as a couple
Thank cpkettner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VResidenceBangkok, Innovation Development Section at V Residence Hotel and Serviced Apartment, responded to this reviewResponded 10 January 2014

Dear cpkettner,

Thank you for choosing to stay at the V Residence Hotel and Serviced Apartment and for taking the time to write a review regarding your stay with us.

We are very glad to hear that our service was satisfied. We will keep going to make you more and more satisfied.

We look forward to the pleasure of welcoming you back again to your V Residence in the very near future.

Warm regards,
Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2013

We stayed in a 2-bedroom serviced apartment. Overall, the apartment was clean and spacious. The beds and pillows are comfortable and the toilets are clean...

Would definitely recommend this serviced apartment.

But it was unfortunate that the air con of one bedrooms broke down on the last night.. and because it was already too late in the night when we returned, we did not call the concierge.

It was strictly a serviced apartment, with not many tour assistance given. The serviced apartment seems to cater more to Japanese, as even the hotel signage has Japanese on them!

The recommendation from the receptionist on the nearby Thai food was really good. A 5 minute walk to the nearest BTS.

The breakfast selection was rather limited but would do to fill your tummy to start the day.

  • Stayed: October 2013, travelled with friends
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Thank Babyishgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VResidenceBangkok, Director of Sales at V Residence Hotel and Serviced Apartment, responded to this reviewResponded 24 November 2013

Dear Babyishgal,

Thank you for choosing to stay at the V Residence Hotel and Serviced Apartment and for taking the time to write a review regarding your stay with us.

We are glad to hear that you like our apartment and services.

We also regret to learn that the air conditioner was malfunction. Have we known earlier, we would send a technician to fix it right away.

By the way, we appreciate your recommendation and your comment, whether positive or negative are always helpful to improve our service.

Warm regards,
V Residence Hotel and Serviced Apartment

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2013

First time in Bangkok for a week. So different from other hotels. large room and fully equipped kitchenette . having washing machine with dryer is a plus. My children just "loved" the waffle in the morning very much.
We will definitely recommend this place to others!

  • Stayed: September 2013
    • Value
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Thank Xplorer_musik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VResidenceBangkok, Director of Sales at V Residence Hotel and Serviced Apartment, responded to this reviewResponded 24 November 2013

Dear Xplorer_musik ,

Thank you for choosing to stay at the V Residence Hotel and Serviced Apartment and for taking the time to write a review regarding your stay with us.

We are very glad to hear that you enjoyed your stay with us and was satisfied with our hospitality. We will keep going to make you more and more satisfied.

We look forward to the pleasure of welcoming you back again to your V Residence in the very near future.

Warm regards,
V Residence Hotel and Serviced Apartment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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