All Hotels in Thailand have excellent service due to the service oriented and kindness of the local staff. So the difference between Good and Great is the physical aspect of a Hotel.
This is a nice place if you like a cold and lifeless atmosphere. They've totally missed the
"one good first chance" they ever had to make a great impression! but by over doing their austere ambiance (perhaps in line with the "illusion" of their illustrious owner's wishes) to be an ultra conservative dormitory at the expense of their guests having a good time.....
Public areas are too cold and cavernous and not as nice as the other 5 star hotels, let alone the Grand Hyatt Erawan nor the Oriental etc. It's a hotel fit for holding holy audiences, perhaps the German Pope would like to hold mass there one day.
Pity that all that great land that once had a lovely garden and the old Siam Intercontinental which was a Thai institution has been wasted with that horrible Paragon Shopping Mall taking the lions share and the worst part of the land given to Kempinski all the way at the end with terrible traffic (next to the slums and the canal) the main access due to the shopping mall's gigantic multiplex Parking entrance/exit.
The only guests visible are the rich Chinese who shop next door and only "sleep" in the hotel.They are only noticeable in the mornings at the breakfast buffets. During my stay I only noticed a handful of non-Chinese looking out of place (Farangs).
Pool garden practically unusable due to city pollution and shallow luke warm water pools (no privacy) But the Residences wing rooftop pool is the best for privacy and quietness especially early in the morning. The F&B is good throughout the hotel but so are other upper end hotels in Thailand.
Kempinski have to be better than the average hotels which are all excellent. They should blow "Life" in to this hotel to make it work. (Hire some Hyatt People instead of Peninsula which by the way was decorated by the same firm) It won't be long that news gets around that if one want to have some fun and experiencing all the action at a Top hotel, this is not the place to stay...
- Official Description (provided by the hotel):
- Siam Kempinski Hotel, the city-resort adjacent to Sa Pathum Palace, is part of Europe's oldest luxury hotel group, Kempinski Hotels. Located next to Siam Paragon, this luxurious "resort within a city," boasts 401 plush rooms and lavish suites. With its aim to create a sanctuary in the heart of the city, all rooms overlook lush beautifully landscaped tropical gardens awash with a cornucopia of flora and fauna, with 22 of them enjoying private access to the pools in the garden. In fact, it is the first and only hotel in Bangkok to offer the most unique and exclusive experience. ... more less
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