Stayed 6 nights at the Siam Kempinski. Some observations -
STAFF - Given the bad reviews from various earlier contributors, let me say straight away that I could not fault any of the staff. Without exception, from checking in to checking out, I found the local staff to be extremely friendly and helpful, particularly the stressed out waiters at breakfast who had to deal with what seems like an entire hotel full of coach/package holiday-ers (more on this later). If I had one negative comment to make, it is with regards the 3 or 4 expat managers in suits who seem to swagger around the hotel with total detachment to the guests in the hotel. I do not believe a single one of these expat managers bothered to make eye contact or share a simple "good day" greeting.
LOCATION - if you are into shopping, this is it. Nothing more to say on this.
ROOM - the room was large by modern standards, helped by the illusion of space created by the glassed bathroom wall. Also unusually for modern hotel rooms that are typically all climate controlled with sealed windows, most of the rooms have a balcony. A great feature if you like a bit of fresh air. Do note however that you are in the tropics and there are mosquitoes, so be careful about leaving the balcony doors open at dusk. The hotel does not appear to fumigate its grounds. HOWEVER, do make sure you ask for a room away from any construction that is still on going in the hotel. It is not pleasant to have the sound of drilling thundering down at you from around 9am. It is most unfortunate that the hotel insists of selling rooms that are so affected by internal noise pollution. It just comes across as greediness on the part of the hotel to do so.
FACILITIES - great gym. Steam and jacuzzi were out of order during our stay which was unfortunate. Restaurants are limited but that should not be an issue given the number of restaurants and coffee bars in the adjoining shopping centres. There are some rave reviews by earlier contributors about the modern Thai restaurant Sra Bua. If you like delicate food, then you may well enjoy this. It reminds me of food that perhaps a Pierre Gagniere may cook if he was Thai. Lots of dainty little mossels. However, if you like your Thai food more rustic and homely, then take your stomach somewhere else. The wine pairing that is an optional extra with the dinner was fine, though of the 5 glasses, I only really enjoyed 2 of them.
CLIENTELE - unusually for a hotel of this calibre, almost the entire hotel seemed to have been taken over by coach tours. This has no doubt something to do with the fact that we stayed over the Chinese New Year period, but nevertheless, it was quite surprising to see the extent to which the hotel has sold rooms to package tours. There are no problems with package tourists, just that the tone of the property reflects is clientele.
- Official Description (provided by the hotel):
- Siam Kempinski Hotel, the city-resort adjacent to Sa Pathum Palace, is part of Europe's oldest luxury hotel group, Kempinski Hotels. Located next to Siam Paragon, this luxurious "resort within a city," boasts 401 plush rooms and lavish suites. With its aim to create a sanctuary in the heart of the city, all rooms overlook lush beautifully landscaped tropical gardens awash with a cornucopia of flora and fauna, with 22 of them enjoying private access to the pools in the garden. In fact, it is the first and only hotel in Bangkok to offer the most unique and exclusive experience. ... more less
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