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The St. Regis Bangkok
Ranked #13 of 858 Hotels in Bangkok
Certificate of Excellence
Utrecht, The Netherlands
Level Contributor
192 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
“Top everything”
Reviewed 16 March 2012

We think a few of the best hotels in Bangkok are InterContinental, Grand Hyatt and Four Seasons for there location and transportation options, nice pool, well designed rooms with great beds and efficient staff. The St. Regis took about the same location and does promise an experience 'beyond expectation'. That is a proposition, but does it deliver? Yes!

I managed to find two taxi drivers not knowing this place yet. Well, next door to the Four Seasons is an easy answer. But it will not take long before everybody knows the St. Regis.
Location is great, with the well known shopping malls within walking distance and with the added value of a walking bridge straight from the second floor of the hotel into the Skytrain station.

You arrive in a quite chique surrounding. Staff will bring you up to reception (14th floor) immediatly. A bit dissappointing was the waiting time for check in. To many guests, only three desks available. But it is the staff that is least relaxed about you having to wait. They will arrange a chair, the will appoint somebody to take care of you and your passports. Maybe some improvement can be achieved.

Before you have checked in, you will have received a mail from your butler. If we would like (very expensive Bentley) transportaion from the airport. But also to ask you for your preferences. I booked a standard deluxe room. I still asked for a 'Erawan' view and two flat soft synthatic pillows. And it was all there. A clean, functioning, spacious and ligh room with great views was on offer. Well designed. Great beds (the best we had till now) with pillows we liked. No facilities to make coffee or tea, but your butler will serve this upon request (complimentory). That's the way.

I missed an ironing board in the room, since I washed my own trousers. We are still some tourists who do not want to afford the high laundry prices in five star places you know! But we suppose the ironing board was also just one butler call away. I did not use it because of the 1 piece of free pressing a day.

Our 17th floor day and evening butlers were great. Eager to please, eager to learn. 'Pipe' now knows what a cup of tea is in Dutch. Sorry Dutch businessmen, it's our fault.

During our first evening, our sink came down (!). We were joking about it, while during our trip we had some more problems with our rooms. The butler and his manager took it extremely serious and a new room was found immediatly. They did insist on packing our luggage, but we wanted to that ourselves. Upon check out (efficient and helpfull), the staff member at reception was informed. They keep good record of all your moves here.

We like our room to be light. But at night, we like it dark. A lot of hotel rooms make you feel like driving a car at night. So we take post-it memo's with us to block all the airco, tv, internet, night and warning lights. We only needed three of those this time. A good score.

The open plan bathroom is spacious and well equiped. Still the toilet is separated with good night lighting. And if you do not like the open plan, just close it all up. You might expect some nice Thai fragances with yout amenities. Not at the St. Regis. And I kind of liked there choise. At least enough to steal the extra set provided.

We like a Bangkok hotel to have a nice outdoor swimming pool. Some sun, some shades if needed. St. Regis will not dissapoint on this point either (like the Hansar does). Cool drinking water is provided.

'Beyond expectation' might be a bit pretensious (competition is fierce), but we really loved the hotel. Even as (a bit underdressed) tourists we felt very welcome and appriciated.

Room Tip: Just ask your butler in advance what you want. Change you might get it.
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  • Stayed March 2012, travelled as a couple
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Helpful?
2 Thank KeesE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holger_Jacobs, Director of Sales & Marketing at The St. Regis Bangkok, responded to this review, 19 March 2012
Dear Reviewer,
Thank you very much for the praise of our team and it s services. We will surely pass this on to all of them. And yes, please let us know your personal preferences in advance and we are more than happy to arrange everything for you. For the problem with the poorly mounted sink and the necessary room change thereafter, we would like apologize. We hope to see you back here soon.
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English first
Sydney, Australia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 March 2012

Our family of four thoroughly enjoyed our two pampered luxury-travel-bubble stays here in December and January. Bangkok is wonderful but hot, tiring work with young children and it was an absolute treat to escape to airconditioned perfection at the end of the day. We loved having a butler and loved the pool; really, really loved it. The hotel lobby is like a supersized Prada or Chanel store... just perfect. Best of all are the friendly staff who make you feel welcome even when your kids are dancing and dripping water all over the lift (did I mention we loved the pool?)

Room Tip: City view room
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  • Stayed January 2012, travelled with family
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Helpful?
1 Thank FamilyonHolidays_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holger_Jacobs, Director of Sales & Marketing at The St. Regis Bangkok, responded to this review, 19 March 2012
Dear Reviewer,
Thank for posting your experience here. We are happy you had a great family holiday and our hotel and its team managed to contribute its share. Our pool is certainly a reason to plan in that extra day! We look forward to welcoming you back soon.
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Hong Kong, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 March 2012

6-9 Mar 2012
Deluxe Room 1912

Location: Very good (9/10)

Foot-bridge to BTS station, just one station to Siam and SalaDaeng. Although you may need to switch train if you go to other popular places such as Asok. If you don't mind walking, big malls such as CentralWorld & BigC are within walking distance.


Staff: Excellent (10/10)

No matter what their roles are: at the doors, check in/out, business centre, restaurant, butlers, housekeeping, they shows the highest standard I've ever experienced.


Pool: Good (7/10)

Nice design and elegant. However, a bit small though.


Room: Good (7/10)

Grand and nice decor, nice bed with nice amenities e.g. iPod dock. But room's not as spacious as mentioned on the web, not enough seating area and place to place luggage. The room 1912 has a very long and wide corridor which is a total waste of space and makes us walk a long way to answer the butlers' service. Room's too close to the elevator so at night you may hear the elevator "ding" sound.


Room View: Very poor (0/10)

Disappointed that we were not given a room facing the Royal Sports Club, but didn't expect a room which such a TERRIBLE view. Facing other residential buildings, guess it's <10m, which makes you unwillingly shut the curtain at ALL time. The worst room view I have ever experienced in my life.


Bathroom: Very good (9/10)

Spacious with nice amenities, double sinks. Excellent bathtub and rainforest shower. But again, terrible view and therefore curtains are shut at ALL time.


Breakfast: Very good (9/10)

Although choices' not extensive, food's of superb standard and tastes. Nice view of the Royal Sports Club which we can't enjoy from our room. Staffs are professional and friendly.


In conclusion, if the room view is not THAT TERRIBLE, I would highly recommend this hotel to anyone who travel to Bangkok.

  • Stayed March 2012, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Pak Wai Daniel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holger_Jacobs, Director of Sales & Marketing at The St. Regis Bangkok, responded to this review, 19 March 2012
Dear Reviewer,
Thank you very much for your feedback. We are happy to hear that you enjoyed your stay.
In regards to your comments to the view of Room 1912 (a Deluxe Room), we would like to let you know that our Executive Deluxe and Grand Deluxe Rooms offer views of the golf course of the Royal Bangkok Sports Club and the city skyline. Some of our Deluxe Rooms have city views of the neighborhood. We look forward to a return stay of yours to experience a room with a different view!
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Luxembourg City, Luxembourg
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 10 March 2012

During one of our last stopovers in Bangkok we skipped our usual Sukothai hotel and decided to give the new StRegis a try. We were there smack during the devastating floods, which ravaged a lot of real estate and equipment in the greater Bangkok area, but which never touched the inner city.
Perfect airport pick up in a Mercedes limo and a swift 30 min drive to the hotel. Spectacular entrance on the ground level, which seems to be stricly for your view as the real reception is on the upper mid level floors after a quick elevator ride. Exiting the elevators a stunning space opens up to your eyes. Bar, lounge, foyer, restaurants and terrace are all glamourous and still cutting edge in design. The high ceilings provide for a great feeling of space.
Very good rooms, all you need is there, great bedding, fantastic bathrooms and impressive butler service. The only letdown was the insufficient air conditioner which could not keep up with the afternoon heat.
Very nice pool area and a good spa + health club.
Throughout the hotel we had fantastic service, which was friendly but not stiff and showed the enthusiam of the mostly young staff.
In conclusion: a faboulous city hotel, very well located with direct access to the skytrain, very high service standards and a cutting edge design. We shall be back

  • Stayed November 2011, travelled as a couple
    • Value
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Helpful?
Thank mipdantravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holger_Jacobs, Director of Sales & Marketing at The St. Regis Bangkok, responded to this review, 19 March 2012
Dear Reviewer,
Thank you very much for your positive feedback which we will share with the whole team. We are now reviewing the performance of our AC-units in order to prepare better against the hotter moments of the day. We look forward to your next stay with us!
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Hua Hin, Thailand
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 8 March 2012

nice hotel and I like to stay in I have been there 2 times and am going to stay in the hotel next time in bangkok,
the room nice .

but I did not like ladys night at the bar its so noisy ,
also the spa should open early at 6 am.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank anwaralyagout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holger_Jacobs, Director of Sales & Marketing at The St. Regis Bangkok, responded to this review, 19 March 2012
Dear Reviewer,
Thank you for your recent posting and your feedback on the Ladies Night on Thursdays where we serve free Bellinis. You might want to try our Wine Experience at Decanter which offers a beautiful offering of wine and cold cuts. For the comment on the opening hours of the Elemis Spa which opens at 10am, we will discuss this with the spa team. We look forward to seeing you soon.
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Dubai
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 March 2012

from the time i stop by taxi infront the hotel they start the service till the time I left the hotel , the staff is really well trained hoe to speed in their work efficently and provide the service , also any type of information you requier they provide you tourism or medical places for treatment , shopping places and more .

Room Tip: rooms facing the golf
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  • Stayed February 2012, travelled with family
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Helpful?
1 Thank raheel9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holger_Jacobs, Director of Sales & Marketing at The St. Regis Bangkok, responded to this review, 20 March 2012
Dear Reviewer,
Thank you for posting your experience here. It is great to hear that our concierge and the rest of the team is doing the necessary to make the most out of your stay. We look forward to your next stay with us.
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Sendai, Japan
Level Contributor
67 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 4 March 2012

I stayed at this property with my wife at the beginning of March 2012. I had high expectations before the stay, based on a previous stay at the St Regis Osaka and excellent reviews online. I was not disappointed.

The good:

-beautiful hotel
-excellent location in the centre of the city, attached to a Sky Train station
-great staff (everyone we interacted with was friendly and professional)
-the best breakfast buffet I have ever had?

The bad:

-the butlers service was extremely underwhelming (we didn't see one once)
-the water pressure in the shower could have been better
-breakfast is no longer provided to platinum members, instead they can choose it as their amenity

Overall

This is a fantastic hotel, especially if you are an SPG elite member. Highly recommended for stays in Bangkok.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sendaiben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The St. Regis Bangkok

Property: The St. Regis Bangkok
Address: 159, Rajadamri Road | Lumpini Sub-District, Bangkok 10330, Thailand
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Spa Hotel in Bangkok
#12 Luxury Hotel in Bangkok
#18 Business Hotel in Bangkok
#25 Romantic Hotel in Bangkok
#30 Family Hotel in Bangkok
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The St. Regis Bangkok 5*
Number of rooms: 228
Official Description (provided by the hotel):
The magnificent St. Regis Hotel is a paean to timeless elegance, stately situated in Bangkok's most coveted address along Rajadamri Road, the city's key commercial corridor where major corporations and elite financial institutions make their home. ... more   less 
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Also Known As:
The St. Regis Bangkok Hotel Bangkok

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