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“"Nice rooms and along the Nana Red-Light District"”
Review of Heaven@4

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Heaven@4
Ranked #158 of 652 Bangkok B&B and Inns
Kuala Lumpur, Malaysia
Level 6 Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“"Nice rooms and along the Nana Red-Light District"”
Reviewed 2 July 2014

was here 5 nights, along the red-light action of Nana district, so expect all sorts of night life and crowds along the way back to your hotel.

new hotel, room was clean and nice, service was moderate, do take 10mins walk to nana BTS station however it's better to walk and take trains rather than cabs in BKK so consider good location.

7-11 right opposites and mostly hotels & bars around not until you walk out to the main road.

Room Tip: ask for rooms not facing the main road. can be quite noisy sometimes...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VKLiew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heaven_at4_Hotel, Manager at Heaven@4, responded to this review, 30 November 2016
Dear Guest,
Thanks a lot for your comments and your valuable time in writing nice words for our property. We are happy and glad to know that you like our property. Yes, our property is inside Soi 4 (Sukhumvit Soi 4) it's one of the most recognized entertainment district of Bangkok. But we have totally set our standard and strategies differently from our competitors and I am sure you must have also noticed this from your experience. We do hope that you come back to stay with us again soon.
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106 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
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English first
Stoke-on-Trent, United Kingdom
Level 6 Contributor
100 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 29 May 2014 via mobile

I am just one of those people who needs a Window. Other than that, it wasn't a bad hotel, I can't complain for £25 quid a night. I didn't fancy the breakfast.

I've read that people are saying the hotel is on a lively Soi, well that's you fault for not researching IMHO. My interpretation of the Soi is one with lively nightlife, great street food and easy access to the skytrain and shopping centres.

Mike and his staff were helpful and security was good, my key was reset every time I left the building.

Stayed May 2014, travelled with friends
Helpful?
Thank TheHandThatBites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heaven_at4_Hotel, General Manager at Heaven@4, responded to this review, 31 December 2014
Dear Guest, Thanks alot for your comment on our Property. We will make sure that your nest stay with us will be an unforgetable experience and we will make sure that you get the room with Window too. As the Property was fully booked out during the period of your stay here in our property we were not able to move you to any other room that have the window: we are sure that you will get you you want again in the future: Please give us a chance to serve you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blackpool, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 March 2014

The rooms look lovely - but nothing works- we walked in and agreed to have 2 rooms here 2 nights- very unusual to have to pay up front - and now know the reason why....on the first night out , we came back to our room and were locked out ...had to get reception to reset the fob,,, should have told her at the same time to reset the non existent aircon as well as the room was too hot all night- was like trying to sleep in a sauna, no a/c, no fans...went out in the morning for trips around Bangkok and came back - couldn't get in room again, turns out the room hadn't been locked by the cleaner- so our room was open all day..just got back and locked out yet again- reception sent night porter up with a key but still no a/c ....reception aware a/c kettle and keys and safe don't work so they offer us a pokey little room with no window.... -no Thankyou - can't wait to check out in morning and definitely will never come back ....not recommended - we refused breakfast so they reduced the rate by 10 bht per night per room so obviously breakfast isn't worth having

Room Tip: Ask for a room with a window..the staff do try and make it a pleasant stay and have a lovely place b...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Waverley12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heaven_at4_Hotel, Manager at Heaven@4, responded to this review, 17 March 2014
Dear Guest,
Thanks alot for your comment and recommendation on Heaven @ 4, Boutique Hotel. We truely understand your frustration regarding your recent stay here at Heaven @ 4, Boutique Hotel. Our Night shift's Staffs and the Receptionists on the night of the 15th of March (Saturday) actually tried thier level best to change your room during the night as your Air Conditioning was not working properly, so we up graded you to our Junior Suite room with more space and bigger bed and with extra Massage bed for your comfort and full relaxation. Our Air Conditioning was actually working well and fine, as on Sunday the 16th of March the Hotel called in our Air Conditioning staff to have a good check in your room and all was actually working fine.
We assure to you that we will strive more harder to make your next stay with us an unforgettable experience and we would like to thank you for this very valuable comment and recommendations as this will be our main objective towards our goal.
Thank you very much and looking forward to serve you again soon.
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Travellers are raving about these Bangkok hotels

Midlands UK
Level 5 Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 13 March 2014

The hotels location is great for the nightlife. Very clean and modern rooms; spacious too.

However I would NOT stay here again as my room had no window. If there had been a fire on corridor outside my room I would die as no other way out.
A little melodramatic maybe, but having no window is weird. You don't know if it's light or dark outside.
I asked to be moved but they said none of the rooms had windows.

Room Tip: If you don't like a room without a window, go somewhere else
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  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Futuretraveller999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heaven_at4_Hotel, Manager at Heaven@4, responded to this review, 15 March 2014
Dear Guest,
Thanks alot for your comment on our Property. We are glad and happy to know that you like our property and also love our rooms and how clean we are managing to keep all the guest's room and also for the entire property.
As for your comment on your room without window during your stay here with us, please be inform that during your stay here with us we managed to upgrade you to our Junior Suite (Your booking was in Superior room).
We have 22 rooms in Total and out of 22 rooms 8 rooms are winthout Windows, including the one you recently stayed.
Not all the rooms WITHOUT WINDOWS as you might have assumed or might have got wrong information.
Our Junior Suite is very spacious, it comes with KING size Bed + an Extra Massage Bed for extra relaxation: I truely understand your point about the safety aspect during your stay here, but please be inform that the Hotel have install the latest technology for the safety of all our Staffs and Guests specially during the time of Fire. Our Collidors are made in accordance with international standard and our Fire Exit indicators and Exit Points are marked with BRIGHT lights and signs.
Thanks alot for all your comments and recommendations, we will surely strive harder to fulfil all our Guest's needs and requirments. That's the promise from all our Staffs and also from the Management team here at Heaven @ 4, Boutique Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 January 2014

I stayed here in December and was very disappointed for a number of reasons
1. When i got back home I found my credit card was charged 10,000 Baht by the hotel even though I had already paid the accommodation. I emailed management and they said they have no record of charging me this!
. Paper thin walls so you hear everything going on in the other rooms next to you, on one night one of the Indian Managers who stayed next to me was having a fight with his Thai girlfriend, this went on for ages with lots of bad language.
3. There were cockroaches in the room
4. Breakfast is cold eggs and a plastic bit of sausage
5. The staff are miserableen
6. The air cond is very noisy even on low

STAY IN THIS HOTEL IS VERY RISKY YOU ARE BETTER OFF AVOIDING IT

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jason193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heaven_at4_Hotel, Manager at Heaven@4, responded to this review, 10 January 2014
Dear Guest,
Thanks a lot for your comments and feedback on our property. First of all I would like to clear the Financial aspect that you have reported on TripAdvisor.
The Management team were with the Bank and the Credit Card Company getting all the records and Statements regarding an extra cost that was charged on your Credit Card.
We found no record of your Card being charged by Heaven @ 4, Hotel. The Credit Card company even send us all the transactions from the 1st of December 2013 until the 31st December 2013, and we can not find any transaction that was reported by you.
As the Hotel Manager, I will take full responsibility if any of my staff or me did anything against the Hotel's Policy. But after making the full investigation on this we did not find any illegal transactions from your Credit Card.
As for the Breakfast that we serve to our Guests, we make sure that you are provided with the best quality products, the hotel strive hard on quality and we are sure to up our standard of our breakfast.
I thank you for your feedback and comments and we are sure that we will get a chance to serve you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
Level 4 Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 December 2013

best of best hotel in Bangkok with :
great location close to night life and restaurants
friendly staff
very clean rooms
sexy day time receptionist " Maria"
good bar
all you want you can find
sure i will come back

Room Tip: Delux room 505 Jenior room 503
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  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carlito N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heaven_at4_Hotel, Manager at Heaven@4, responded to this review, 21 January 2014
Dear Sir, Thanks a lot for your lovely comments and beautiful feedback and reviews for our property:
We promise you that Heaven @ 4, Boutique Hotel will improve our service quality and will make sure that your stay with us are well remembered so that you will always come back to stay with us here at Heaven @ 4, Boutique Hotel.
I do hope that we get a chance to serve you again soon.
On behalf of all my staffs and our management team we would like to thank you ones again for your nice feedback and great reviews.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 November 2013 via mobile

Heaven@4 boutique hotel is situated at the heart of soi 4. not far from the main road. Bright red signboard with neon light at night make it easy to spot. From nana station exit number 2. walk straight along landmark hotel, you will come to soi 4. Turn left and head down into the soi. The hotel is on the right near to Hillary 1. They have a bar and pool table just outside the lobby.

Room is fantastic and I have wonderful nights with the king size bed. its hard but comfortable good for people with back problem.

Thumbs up for the staffs in heaven@4. Supeb friendly.

Stayed November 2013, travelled solo
Helpful?
1 Thank MJ S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heaven@4

Property: Heaven@4
Address: 20/3-4 Sukhumvit 4 | Chidlom, Asoke, Klongtoey, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
Ranked #158 of 652 B&Bs / Inns in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:3 star — Heaven@4 3*
Number of rooms: 21
Official Description (provided by the hotel):
"Heaven @ 4" is a newly opened boutique hotel right in the heart of Sukhumvit Soi 4 (main business & entertainment district of Bangkok). "Heaven @ 4" provides generous personal space and presents an uncompromised standard of luxury offering elegantly designed architecture with modern and chic furnishing. Truly your Heaven of peace and tranquility. ... more   less 
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Also Known As:
Heaven@4 Hotel Bangkok

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