We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Legacy Express Sukhumvit by Compass Hospitality
Nearby Hotels
US$149
US$124
Agoda.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$166
US$111
Hotels.com
View Deal
Great 4.5/5
  • Free Wifi
  • Free Parking
US$184
Hotels.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$120
US$108
Sheraton.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Parking
  • Pool
US$187
US$168
Hotels.com
View Deal
Great 4.5/5
  • Free Wifi
  • Free Parking
The Peninsula Bangkok(Bangkok)
US$304
US$213
Expedia.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$89
US$68
Agoda.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$107
US$95
Expedia.com
View Deal
Great 4.5/5
  • Free Wifi
  • Free Parking
US$736
US$601
Expedia.com
View Deal
Excellent 5/5
Certificate of Excellence
  • Free Parking
  • Pool
Paragon Inn(Bangkok)(Great Value!)
US$64
US$25
Expedia.com
View Deal
Very Good 4/5
  • Free Wifi
  • Free Parking
Reviews (461)
Filter reviews
461 results
Traveller rating
113
205
109
18
16
Traveller type
Time of year
LanguageAll languages
More languages
113
205
109
18
16
Show reviews that mention
All reviewsphloen chitbudget hotelsmall windowbumrungrad hospitaldoor manbts stationsecurity guardbasic amenitiesthe ground floorrooms are cleannana areasiam paragonroom ratemini fridgebusy roadmodern designfew minutes walk
FilterAll languages
Updating list...
189 - 194 of 461 reviews
Reviewed 9 September 2013

We stayed at the Legacy Express for one night in August, 2013. The location was convenient, the room was nice, breakfast was ample, and service was very good while we were there. We checked our bags behind the counter the next day for a short trip within Bangkok but through oversight by the staff, one small plastic bag with clothes, makeup, and shoes was left in the check room. We did not notice this bag was missing from our luggage until we arrived to our home in Western Bangkok, which is a long distance from the hotel.

We called the hotel asking if they had seen the bag, and a male employee called us back indicating that they found it and would ship it to us right away if we supplied an address via email. My wife (who is Thai) supplied this address immediately, but we did not hear from the hotel for two days in response to our email asking for confirmation. My wife then received an email asking us to wire money to their account to ship the bag. I DON’T THINK SO! To wire money even if a small amount is inconvenient to where we live in BKK and this was a mistake by the hotel staff for which we should bear no cost or inconvenience. We called the hotel on day three and the person on the phone would not acknowledge that this was their problem and that they would call us back later. “Later” passed and we called back again. When my wife asked to speak to the manager, the woman who answered originally tersely indicated that the bag would be sent.

This was an honest mistake by the staff that should have been handled easily, and we were under initial impression that it had. But something wrong happened along the way causing us a lot of problems. Although the bag was shipped to us in a non-traceable way (not smart to do in BKK), the bag finally arrived at our home by day 6. Staff should all know what the others are doing and provide consistent service.

  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travelino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2013

The hotel is very conveniently located and it is very easy to get around. Near to food, shopping BTS. The staffs were very helpful and friendly, always ready to assist. Rooms are clean and of reasonable size.

  • Stayed: August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank WFCheong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LegacyExpress, General Manager at Legacy Express Sukhumvit by Compass Hospitality, responded to this reviewResponded 9 September 2013

Dear Khun WFCheong,

Thank you for your short review on Trip Advisor. We are delighted to learn that Legacy Express has met your expectations. You have enjoyed the convenient location, clean room, friendliness and helpfulness of our staffs. We will do our best to ensure that you will have the similar experience for your next visit.

We look forward to welcoming you again soon.

Best regards,

Ms. Nuntaporn S.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2013 via mobile

I love this hotel, and hope come again and stay in this hotel
Near every thing all around hotel food and shopping places and the bts . And thy have good stuff all helping u to know Avery place to viset . Good clean rooms have safty 24 hour . I say to all stuff thanks for happy look all time exactly one of the stuff ( wanni)she help me many time

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Yousuf1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LegacyExpress, General Manager at Legacy Express Sukhumvit by Compass Hospitality, responded to this reviewResponded 22 August 2013

Dear Khun Yousuf1967,

Thank you for giving us the great review.

We are very pleased to read that you have been overall happy at Legacy Express. Moreover, you hope to come back and stay with us again. We will do our best to ensure that you will have the similar experience for your next visit.

We look forward to welcome you back soon!

Best regards,

Ms. Nuntaporn S.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2013 via mobile

Excellant hotel and very good location and have good staff and very friendly like wanny she help me with my trips with boonsong and all staff . The hotel have 7/11 in same place and have now dominos pizza

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Nawaf123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LegacyExpress, General Manager at Legacy Express Sukhumvit by Compass Hospitality, responded to this reviewResponded 22 August 2013

Dear Khun Nawaf123,

Thank you very much for your short review on Trip Advisor.

We are delighted to know that you were satisfied with our good location, convenience, hospitality and friendly staffs. Your compliments will be shared to all staffs to encourage them to continue their hard working to bring up more guest satisfaction.

We hope that we will see you again soon.

Best regards,

Ms. Nuntaporn S.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2013

Staff were excellent, always willing to assist and always with a smile. All of our requests were met with a welcoming attitude. The room was very spacious and very comfortable. Very very near to metro station

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Emmy_aquarius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LegacyExpress, General Manager at Legacy Express Sukhumvit by Compass Hospitality, responded to this reviewResponded 22 August 2013

Dear Khun Emmy_aquarius,

Thank you very much for taking time to give us the great review.

We are truly glad that Legacy Express has met your expectations. Moreover, you have enjoyed the friendliness and helpfulness of our staffs. Your compliments will be shared to all staffs to encourage them to continue their hard working to bring up more guest satisfaction.

We look forward to welcoming you back in the near future.

Best regards,

Ms. Nuntaporn S.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews