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“Wow is the word for this hotel”

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Four Points By Sheraton Bangkok, Sukhumvit 15
Ranked #87 of 879 Hotels in Bangkok
Certificate of Excellence
Reviewed 4 November 2011

The very fact that I'm staying at this property the second time within a gap of 5 months goes to prove a point that this place is happening, conveniently located, affordably priced, clean, modern...gosh I can go on and on about the superlatives but I think it would still be insufficient to describe what a great hotel and how wonderful the staff is in making you feel at home. I would strongly recommend this hotel to anyone visiting Bangkok either for business or pleasure. by the way they have an area at the lobby with free wi-fi connectivity and three machines so that you can either surf the net, check your mails..etc and you also get 5 pages of print-out free of cost-this is a very novel attraction as usually nowadys one has to print-out a boarding pass or a ticket and usually other hotels charge for the same.

  • Stayed: October 2011, travelled solo
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Thank TravelGuru080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jlwatton, Director of Sales at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this reviewResponded 7 November 2011

Hi TravelGuru080,

Thank you for your wonderful review and we are happy to receive such positive comments. We will be sure to pass your comments on to the relevant departments. We look forward to welcoming you back. Once again, we sincerely thank you for staying at Four Points by Sheraton Bangkok, Sukhumvit 15 a place where you can feel free to be yourself.

Best regards
Janine Watton
Director of Sales and Marketing

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1,341 - 1,347 of 1,866 reviews

Reviewed 4 November 2011

had a 6 night stay here earlier this year....overall, a great property for the rate i paid, about thb 2,000....but i would go to another spg property if i had to pay more....

i loved the location of the property....

i had booked a terrace suite & was very impressed with the layout....one of the better suites for the price paid....

i'm platinum with spg & the plat amenity included free breakfast & internet....both were good....

my wife & i celebrated our anniversary while we were here & the gm janet arranged for a cake to be sent to our room....very nice touch....

the pool area was not completely done when we were there so i look forward to trying that out on my next trip....

the air conditioning is extremely strong in the elevators....after the first day my wife opted to use the stairs instead....

the only problem i had was while checking in....i had a 5 room reservation....4 were booked directly with the hotel while the 5th was a suite reservation booked via spg....all the rooms were in my name....for some reason the agent checking me in could only see 4 rooms & not the 5th....then he told me one of the 4 rooms booking directly via the hotel had been canceled....it took me over half an hour to check-in & i eventually got all the keys....it just seemed like the agent didn't know what he was doing....

all in all, a great stay....if the price remains similar then i would definitely make this my regular bangkok hotel....

  • Stayed: January 2011, travelled as a couple
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Thank saintsaad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jlwatton, Director of Sales at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this reviewResponded 7 November 2011

Hi Saintsaad,

Thank you for taking the time to post your review and we are happy to receive all your comments. Since your stay, the pool area and rooftop bar are open and fully operational. With regard to the air-conditioning in the lifts we have also since adjusted this, so again thank you for passing this on we value all feedback.

With regard to your experience on check-in, we sincerely apologise for this delay and I will ensure to pass your comments on to our Front Office department.

We do look forward to welcoming you back. Once again, we sincerely thank you for staying at Four Points by Sheraton Bangkok, Sukhumvit 15 a place where you can feel free to be yourself.

Best regards
Janine Watton
Director of Sales and Marketing

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Reviewed 3 November 2011

We would like to special thanks for Mr. Wat and Ms. lk who are working in eatery. During at that time, we worry about the flooding but they give us a lot of information and support. We were so happy to stay there for our honeymoon on 25~29 Oct 2011.

  • Stayed: October 2011, travelled as a couple
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Thank Jessica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2011

Stayed here just for 1 Night this september. The hotel offers great rooms, attentive staff and good food. The rooms were nice with big bathroom, In Room safe, iron board, mini bar and all basic amenities.

Swimming pool is roof top with a nice bar. Wifi is chargeable in the room but you can use it free in the lobby. They also have a small workstation with desktop computers with Internet and you can use it free.

I had a great stay at Sheraton and will return here again on my next trip to Thailand

  • Stayed: September 2011, travelled as a couple
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Thank Vikas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jlwatton, Director of Sales at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this reviewResponded 7 November 2011

Hi Vickyria,

Thank you for your wonderful review and we are happy to receive such positive comments. I will be sure to pass your comments on to the relevant departments.

We look forward to welcoming you back. Once again, we sincerely thank you for staying at Four Points by Sheraton Bangkok, Sukhumvit 15 a place where you can feel free to be yourself.

Best regards
Janine Watton
Director of Sales and Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2011

I completely enjoyed every aspect of my stay at this hotel. The lobby was inviting, there is staff around constantly cleaning and maintaining, there are friendly and smiling faces everywhere, the Eatery had EXCELLENT food , the bar was a fun and lively place , the hallway to the room was enchanting and smelled wonderful, the room itself had everything I could have possibly wanted or needed , it is just a perfect hotel , A to Z.

Special Thanks To:

Meaw - Guest Services Manager - Incredibly professional and lovely young woman who went completely out of her way to assist with issues.

May - Guest Services Agent - Friendly , efficient , sincere. Really nice person !

Pong , Jack , Harry , Prince - Concierge and Bellboy Staff - Great bunch of guys who will do anything to help you from concierge planning to bellboy services to just being friendly. What a GREAT staff !

Tangmo - Server in the Eatery. She , along with all of the servers , was very friendly , spoke EXCELLENT English and delivered meals that were outstanding. Clean place with delicious food and a great cook staff , as well, always professionally dressed and pleasant.

This hotel is just FRIENDLY , FRIENDLY , FRIENDLY. Classy Place and I Loved it !!!

***Highly Recommended***

  • Stayed: October 2011, travelled solo
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Thank travelingwilbury2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jlwatton, Director of Sales at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this reviewResponded 7 November 2011

Hi Travelingwilbury2008,

Thank you for taking the time to write your review and especially for highlighting our staff and the great service they provided, we certainly strive to consistently deliver service experiences such as yours so it is wonderful to hear when all the hard work pays off. I will be sure to pass your comments on to the relevant staff and their department heads on your behalf.

We look forward to welcoming you back. Once again, we sincerely thank you for staying at Four Points by Sheraton Bangkok, Sukhumvit 15 a place where you can feel free to be yourself.

Best regards

Janine Watton
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2011

I stayed at this place and thought everything was right from location to the cleanliness to the staff and overall feel of the place was good. My room was spacious and very clean and I sleep so well on their mattress. The sheets were so clean and I slept like a child as I was so comfortable. Ask the staff anything you want as they do know the place well. They are so friendly and speak good english

  • Stayed: October 2011
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Thank eliebornfree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jlwatton, Director of Sales at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this reviewResponded 7 November 2011

Hi Eilibornfree,

Thank you for your wonderful review and we are happy to receive such positive comments. I will be sure to pass your comments on to the relevant departments.

We look forward to welcoming you back. Once again, we sincerely thank you for staying at Four Points by Sheraton Bangkok, Sukhumvit 15 a place where you can feel free to be yourself.

Best regards

Janine Watton
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2011

Excellent , efficient , clean and friendly. Just needs better wifi can't fault it in other way.

  • Stayed: October 2011
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Thank grikes3838
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jlwatton, Director of Sales at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this reviewResponded 7 November 2011

Hi Grikes3838,

Thank you for your review and your feedback regarding our wifi, please note, we do offer complimentary wifi in our lobby and public areas including the restaurants and bars for our in-house guests.

Once again, we sincerely thank you for staying at Four Points by Sheraton Bangkok, Sukhumvit 15 a place where you can feel free to be yourself.

Best regards

Janine Watton
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points By Sheraton Bangkok, Sukhumvit 15

Address: 4 Sukhumvit 15, Sukhumvit Road | Klongtoey-Nua, Wattana, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#53 Family Hotel in Bangkok
#60 Business Hotel in Bangkok
#78 Luxury Hotel in Bangkok
#81 Romantic Hotel in Bangkok
Price Range: £72 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points By Sheraton Bangkok, Sukhumvit 15 4*
Number of rooms: 268
Official Description (provided by the hotel):
Conveniently located next to the BTS Asok Skytrain and Sukhumvit Metro Station within 5 min walking distance, the Four Points by Sheraton Bangkok provides comfy and affordable rooms and suites, enhanced with various restaurants and bars, swimming pool, gym and complimentary set of four star plus amenities. ... more   less 
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Also Known As:
4 Points By Sheraton Bangkok, Sukhumvit 15
Four Points By Sheraton Bangkok, Sukhumvit 15 Hotel Bangkok

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