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“Great Location”

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Four Points By Sheraton Bangkok, Sukhumvit 15
Ranked #93 of 852 Hotels in Bangkok
Certificate of Excellence
Christchurch, New Zealand
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great Location”
4 of 5 bubbles Reviewed 3 March 2014

Ive stayed here now three times, its a hotel I would class as a good solid work horse. its not an over the top five star, it is a really comfortable, good quality hotel in a great location that delivers on it's offer.

Location wise, very close to everything - come out of the hotel and you are in the midst of the action, Terminal 21 about 5 minute walk away and of course all of the street action very close by.

Tried "Kiwis" restaurant on Soi 8 this time - (opposite soi 11 so three streets down) - great service and great menu if you are hanging out for a bit of western delight. (after two weeks on the road in Asia, a bit of shepherds pie was very welcome).

Staff all friendly and very very helpful - I like the hotel and enjoy my times there. Great pool area and bar area upstairs.

Room Tip: Junior suite is not that much more price wise - its worth it for the extra space!
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank matt s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChutarmasS, Manager at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 27 March 2014
Hi matt s,

Thank you so much for taking your time to write this great review on our hotel. We appreciate your kind effort. We are very delighted to hear that you returned to stay with us again for the third time and you found your stays with us comfortable as we would like our guests to feel.

It’s also great to read that you were able to walk around the area to try a restaurant and shopping mall nearby and also enjoyed our infinity pool, plus your relaxing time at amBar rooftop.

Cheers,

Chutarmas Supcharoenkul
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,760 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (308)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
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English first
Portugal
Level Contributor
251 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 bubbles Reviewed 24 February 2014

The hotel location is quite great as it is not too far from the main sukhumvit road and quite close to the sky train.

Check in process is not up to par. Not very friendly service. No explanation of where is the pool, where is breakfast etc. The room is quite small but has great functions.

Service need to be improved.

Room Tip: Avoid check in at night time....
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChutarmasS, Manager at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 3 March 2014
Hi Dan G,

Thank you so much for choosing Four Points by Sheraton Bangkok. We are happy to hear that you found our location to be convenient. We are sorry to hear of the challenges you faced during your stay. I have passed your feedback regarding check-in process to our Front Office Manager to further arrange an appropriate training.

We look forward to your return and thank you once again for taking your time to post a review for us on TripAdvisor.

Cheers,

Chutarmas Supcharoenkul
Marketing Communications Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
canada
Level Contributor
196 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 bubbles Reviewed 22 February 2014

We arrived on Feb.14 and stayed two nights while visiting Thailand. I am an SPG plat member and was granted a suite upgrade which was nice!
The hotel is very modern and is situated in a great location with easy access to numerous things and transit.
We enjoyed breakfast both mornings which was very good and had most everything needed for breakfast. We also enjoyed the Beer Vault both evening for drinks - the service was good and it was nice to sit outside. We just found that it closed very early - for example we came back on Saturday night thinking that we would spend some time back at the hotel bar and found that we could just get one more drink as it was closing at midnight or something like that? The upstairs bar was closed completely the entire time we were there??
The room was clean and the bed was great. The power did go out a a couple of times on the Sunday morning / early afternoon.
We were taking a shuttle from the Westin and these properties are literally a hop, skip and a jump from each other.
Definitely nothing wrong with this place but might try another SPG property if had the opportunity again just for a change.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank okop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChutarmasS, Manager at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 3 March 2014
Hi okop,

Thank you for choosing to stay with us and for taking your time to post such a detailed review for us on TripAdvisor. We are glad to hear that you and your friends had a great weekend stay with us. It’s great to read that you enjoyed your time at BeerVault and we appreciate your feedback on the closing time. I have passed this onto our management team for consideration.

We are pleased to also hear that you found your room to be comfortable and our breakfast to be great. We wish to welcome you and your friends back here again in the future. As a Platinum member, thanks again for your continued support of Starwood Hotels & Resorts. Until we see you again, we wish you safe travels!

Cheers,

Chutarmas Supcharoenkul
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
toronto
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 19 February 2014

This hotel was an ideal location in the heart of all the action in Bangkok. We walked to the skytrain, nana area, Soi Cowboy and Terminal 21 shopping. There were so many restaurants to choose from in the area.

The hotel is clean and well equipped. The rooftop bar and pool are very very nice. The hotel staff is super friendly and helpful.

We had breakfast and drinks at the rooftop which were both very tastey and highly recommended.

Great value for your money!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shelly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChutarmasS, Manager at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 3 March 2014
Hi shelly D,

Thank you so so much for your wonderful review on our hotel. We are glad to hear that you found our hotel to be well-located and close to many places.

I have passed your kind words to the rest of the team and we will ensure we keep up our great job until we see you again.

Cheers,

Chutarmas Supcharoenkul
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 18 February 2014

I've stayed at this property many times and have always had good service. The rooms are nice and kept very clean by the housekeeping staff.

I've been upgraded several times as a Starwood Platinum guest and have enjoyed their suites. The breakfast is good and has a big selection. Frontdesk staff are well trained and friendly. The rooftop pool is nice. The Asok BTS and MRT stations are a 5 minute walk away.

They have 2 bars on site. The Beer Vault which is often busy with locals and guests alike with a good happy hour. They also offer a rooftop bar/club called the AmBar which is nice if you're into that scene.

I always feel welcomed and my business valued when staying at this property.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rebelyell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChutarmasS, Manager at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 3 March 2014
Hi rebelyell,

Thank you so much for your support of Starwood Hotels & Resorts. We are very happy to hear such a great review for us, especially when it comes from our valued Platinum member. It’s lovely to hear that you found our room to be clean and our breakfast to offer a great variety. I will definitely pass your compliments onto every department and ensure that we keep up our great service in order to deliver a true Four Points experience to you again on your next visit.

Until then, we wish you safe and happy travels. Thanks again for taking your time to post a review for us. We look forward to seeing you again soon.

Cheers,

Chutarmas Supcharoenkul
Marketing Communications Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing, China
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 February 2014 via mobile

Stayed here on a business trip, and was pleased with how central the hotel was, but how quiet and relaxing inside. The beer bar is busy in the evening, and the roof top bar fabulous for a quiet night time drink.

Stayed November 2013, travelled on business
Helpful?
Thank Katie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChutarmasS, Manager at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 3 March 2014
Hi Katie K,

Thank you for choosing to stay with us on your recent business trip. We appreciate your time sharing your experience with other travelers here on TripAdvisor. We are glad to hear that you enjoyed your time during the stay here at also our bars.

We look forward to welcoming you back here again soon.

Cheers,

Chutarmas Supcharoenkul
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worldwide
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 16 February 2014

I stayed here on January for 1 night, with a plan to return 3 days later for 7 nights.

As a Platinum member I was upgraded to a nice suite.

This was my first time in a Fourpoints property, i have stayed at the Sheraton Grande and Westin Grande Bangkok previously.

There was a little mis-understanding at check in, where i was offered benefits of free wifi, free breakfast, a free local amenity gift or starpoints. As Platinum free wifi and breakfast is standard, so I selected the gift.

Next morning at breakfast in the restaurant (no executive lounge) I was told breakfast was not included. Eventually it transpired that as the Fourpoints have no lounge, I was able to select breakfast OR the gift. I requested that I be provided breakfast instead, rather than pay for it and gave the gift back on my check out.

Maybe it was just me, checking in late at night after a long flight, but my choices have always been in the past, gift or points. Breakfast and wifi always standard.

Anyway, room nice, restaurant ok, this is certainly a long way from the Shheraton Grande and Westin standards, but was fine for 1 night.

As I mentioned i was due to return 3 days later, with a group of 12 people, for 7 nights. This booking got changed as the hotel were unable to provide a special rate, so we stayed at Amari Boulevard, on Soi 5, for half the price, with breakfast and wifi.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lee_the_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChutarmasS, Manager at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 3 March 2014
Hi lee_the_traveller,

Thank you so much for taking your time to post a review for us. We are sorry to hear of challenge you faced during your stay. Please rest assured we had addressed the senior teams on front desk to ensure this situation does not re-occur. We do try and ensure our Platinum members are well looked after and we do hope we can meet this expectation on your next visit.

Once again, our sincerest apologies for your less than perfect stay and any inconvenience this caused. We certainly look forward to an opportunity to welcome you back.

Best Regards,

Chutarmas Supcharoenkul
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points By Sheraton Bangkok, Sukhumvit 15

Property: Four Points By Sheraton Bangkok, Sukhumvit 15
Address: 4 Sukhumvit 15, Sukhumvit Road | Klongtoey-Nua, Wattana, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#53 Family Hotel in Bangkok
#60 Business Hotel in Bangkok
#81 Romantic Hotel in Bangkok
#82 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4 star — Four Points By Sheraton Bangkok, Sukhumvit 15 4*
Number of rooms: 268
Official Description (provided by the hotel):
Conveniently located next to the BTS Asok Skytrain and Sukhumvit Metro Station within 5 min walking distance, the Four Points by Sheraton Bangkok provides comfy and affordable rooms and suites, enhanced with various restaurants and bars, swimming pool, gym and complimentary set of four star plus amenities. ... more   less 
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Also Known As:
Four Points By Sheraton Bangkok, Sukhumvit 15 Hotel Bangkok
4 Points By Sheraton Bangkok, Sukhumvit 15

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