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“Very good stay”

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Radisson Suites Bangkok Sukhumvit
Ranked #132 of 889 Hotels in Bangkok
Certificate of Excellence
Reviewed 19 June 2014

Very good property, very well located. Very friendly and helpful staff. Very efficient front desk. Very good travel desk. Very good breakfast spread with decent quality Indian dishes. very clean and nice rooms. very good pool and spa. Highly recommended.

  • Stayed: July 2013, travelled with family
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Thank rajatmaheshwari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonSukhumvit, General Manager at Radisson Suites Bangkok Sukhumvit, responded to this reviewResponded 23 June 2014

Dear 'rajatmaheshwari'

Thank you very much for taking the time to review your recent stay at Radisson Suites Bangkok Sukhumvit

It is always great to see a guest that enjoys all aspects of their stay, from our friendly staff to our great Restaurant and Breakfast to the hotels location!

I look forward to welcoming you back very soon

Kind regards

Benjamin Krieg
General Manager
Radisson Suites Bangkok Sukhumvit

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868 - 874 of 1,458 reviews

Reviewed 7 June 2014

Stayed here for 2 nights last year. Chose the hotel because of its location and proximity to the BTS station. It was a little bit challenging for the taxi driver to find it when we arrived at the airport as it was sort of inside an alley--but we were able to manage. Through this experience, we learnt that it is better to access the hotel through the BTS Nana Station and walking to the hotel from there (10-15 minute walk).

We booked the most basic room but we were so happy to have such a lovely room! We were surprised by how nice the room was. The bed was ultimately comfortable, the televisions were great, and the airconditioning was working perfectly! The bathroom was spacious enough but we found it a little bit unusual when we saw how the shower and the bathtub were laid out. We feel like they could have done better in separating the shower from the tub also to avoid accidents. Only complaint we have is that it did not come with sufficient toiletries. We had to ask them to give us toothpaste when it should be already a given. It seemed like they were scrimping on the toiletries.

The overall aesthetics of the hotel was nice. Our booking came with breakfast every morning and we were ultimately happy with the spread! There was a lot of variety to choose from--both Western and Asian which made us really happy. The pool is not that big but it was okay if you are just after a little dip. After all, you do not really go to Bangkok to do sunbathing as you have the city to explore. If you want to do that, go to Pattaya or Phuket. The gym also had good equipment and facilities.

The location of the hotel is good as there are restaurants and other establishments that can cater to your needs when you go out. We do not intend to visit Thailand again but if ever we would be coming back, we shall stay in this place again! :)

  • Stayed: November 2013, travelled as a couple
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2  Thank exploringclar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonSukhumvit, General Manager at Radisson Suites Bangkok Sukhumvit, responded to this reviewResponded 8 June 2014

Dear 'exploringclar'

Thank you very much for taking the time to write such a detailed review on your stay at Radisson Suites Bangkok Sukhumvit

I am pleased to see that you enjoyed your stay so much, and rated all aspects of your stay, cleanliness, service, facilities, and location 5 out of 5

I hope that you will get the opportunity to return back to Bangkok soon, and I look forward to the opportunity to welcome you back to the Radisson Suites Bangkok Sukhumvit

Kind regards

Benjamin Krieg
General Manager

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Reviewed 2 June 2014

This was my 6th stay with family here. But your service is getting worse.
I stayed in One Bedroom Suite for 7 nights. We were 6 people with 3 rooms.

1. Non Smoking room stinks.
2. NO greeting from the desk.
3. House keeping have lost all its standard. Pillows were dirty and so was the bedsheet. Slept on torn bedsheets.
4. Walls have started to dampen and the wall cabinet is unusable.
5. Got unwashed cups for 3 days for coffee, no towel, no coffee.

Finally we had to carry our own luggage as there was no one to carry.

If this is way your hotel runs, then i m sorry. This will b my last stay.
I really loved your hotel very much, but i am very very disappointed.

  • Stayed: April 2014, travelled with family
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1  Thank Tanveer I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonSukhumvit, General Manager at Radisson Suites Bangkok Sukhumvit, responded to this reviewResponded 3 June 2014

Dear 'Tanveer I'

Thank you for taking the time to review your stay with us at the hotel, and I would like to thank you for choosing to return to our hotel

I am sorry that there were several aspects of your stay not to your expectations, and I was disappointed to see that there were issues across several departments including housekeeping and front office

These combined issues are by no means reflective of the service I know we provide consistently and I would like very much the opportunity to discuss with you personally your stay, and to update you on the briefings I have had with all of our operational departments, reviewing the disappointment in the issues you experienced

I would like very much to be able to welcome you back to the hotel for your next trip to Bangkok, as you have also indicated you have stayed with us before and been very happy with all aspects of the service, cleanliness and facilities, which I am certain will be the case for your upon you next stay

If you could please contact myself directly at the hotel, I would like to discuss with you personally your next reservation requirements

Kind regards

Benjamin Krieg
General Manager

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Reviewed 1 June 2014

The first day we checked in everything in the room was good, but the second day till we checked out was just worst and I will never come back to this hotel again.

The house cleaning never put conditioner in our room, no face towel, and never put any cotton buds or pads like the first day of checked in.

Me and my husband used to love this hotel but our last stayed in this hotel was unpleasant!

  • Stayed: May 2014
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1  Thank Myself19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonSukhumvit, General Manager at Radisson Suites Bangkok Sukhumvit, responded to this reviewResponded 3 June 2014

Dear 'Myself19'

Thank you for taking the time to review your stay with us at the hotel

I am happy that you choose to stay at our hotel on several occasions, however I can see that on your most recent stay there was some consistency issues with the cleanliness of your room, and the amenities provided, for which I am genuinely sorry for

I have discussed this personally with the executive housekeeper, and the entire team has been briefed on the unacceptable issues you experienced, and I can assure you that your experience is an isolated one and by no means indicative to the levels of service, and cleanliness that we provide to our guests at the hotel

I look forward to the opportunity to welcome you back to the hotel, so that you can experience the levels of service and facilities that we offer. When you next have your travel arrangements to Bangkok please do not hesitate to contact myself directly

Kind regards

Benjamin Krieg
General Manager

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Reviewed 16 May 2014

The staff was very helpful and welcoming. They even helped us to plan our day trips by providing good suggestions and options to travel around Bangkok. Metered taxis are easily available from outside the hotel, else the main road is not too far to get hold of a moving taxi. The sky line train station is also minutes away from hotel.

Apart from the amazing rooftop pool, the best thing about the hotel is the breakfast menu. Their menu spans across cuisines and have really good options for vegetarians (a rare thing to happen in Thailand!!!). The rooms were spacious and cosy.

I would highly recommend this hotel.

  • Stayed: April 2014, travelled with friends
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Thank SoniyaMahale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenjaminKrieg, General Manager at Radisson Suites Bangkok Sukhumvit, responded to this reviewResponded 19 May 2014

Dear 'SoniyaMahale

Thank you very much for taking the time to review your stay at our hotel, and to give us 5 out of 5
for your stay, based on location service and facilities!

I see that you also enjoyed, our breakfast selection, as well as having an egg and noodle station, we also stock a good selection of Indian and vegetarian dishes for our guests, which is all prepared fresh in house by our resident Indian Chef, who looks after our Indian Menu for dinner and functions.

I look forward to the opportunity to welcome you back the next time you are in Bangkok to the Radisson Suites Bangkok Sukhumvit

With kind regards

Benjamin Krieg
General Manager
Radisson Suites Bangkok Sukhumvit

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Reviewed 11 May 2014 via mobile

The hotel is pretty central to the busy town and shops, but taking a stroll out is not possible as there are no pavements on the narrow two way very busy streets. Luckily the hotel has a courtesy tuk tuk and the staff are more than happy to get a taxi or tuk tuk for you. Agree your fare before you get in though!
The rooms were spacious and well serviced. I did have to ask to be moved from my first room though as I found a very large cockroach scaling the wall! I caught it for them under a drinking glass, ugh!! The staff handled this well and promptly moved me. It might have been nice to have a little gift shop in the very spacious lobby, though.
The staff can't be faulted. Breakfast was wonderful, such variety and always served with a smile.

  • Stayed: May 2014
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Thank MaryHen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenjaminKrieg, General Manager at Radisson Suites Bangkok Sukhumvit, responded to this reviewResponded 19 May 2014

Dear 'MaryHen'

Thank you very much for taking the time to review your stay at our hotel, and I am so pleased to see that you experienced 'Perfect Service' from our team members

I am also happy to see that you utalised our complimentary Tuk Tuk shuttle service, to bring you to and from locations around Sukhumvit

I would like to apologise for the issue encountered with your room, and although was rectified quickly as you mentioned is something I am following up, as we have never had an issue with this so are confident it is an isolated occurrence

I look forward to the opportunity to welcome you back the next time you are in Bangkok

With kind regards

Benjamin Krieg
General Manager

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Reviewed 26 April 2014

Great stay in Bangkok, this hotel is in a good location, they offer tuk tuk to the main sukhumvit road or tram station which was handy. Very accommodating and helpful staff. We were bed and breakfast and the breakfast was very nice, a good choice of food. The pool was lovely to escape to after a hot day in the hustle and bustle of Bangkok. Highly recommended.

  • Stayed: April 2014, travelled as a couple
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Thank Coltman88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Suites Bangkok Sukhumvit

Address: 23/2-3 Sukhumvit 13, Sukhumvit Road, Bangkok 10110, Thailand
Phone Number:
Region: Thailand > Bangkok > Sukhumvit , Wattana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#101 Business Hotel in Bangkok
#111 Family Hotel in Bangkok
#116 Luxury Hotel in Bangkok
#117 Romantic Hotel in Bangkok
Price Range: £60 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Suites Bangkok Sukhumvit 4.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Radisson Suites Bangkok Sukhumvit Hotel Bangkok

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