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“Sivatel Bangkok - Not a 5 star”
Review of Sivatel Bangkok

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Sivatel Bangkok
Ranked #66 of 858 Hotels in Bangkok
Certificate of Excellence
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Sivatel Bangkok - Not a 5 star”
Reviewed 28 April 2014

Despite what they say on their website, this is far from a 5 star hotel.

First up the staff are great, no taking away from that.No problems there.

The hotel build quality is shocking, comical even, everything is like a home DIY job. The finish is so poor, bad tiling, lumpy plastering, cheap carpet, gaps in doors. Sure it might not change the quality of your stay but a cheap finish does not belong in a 5 star hotel.

In our room the toilet wouldn't flush when we arrived and we also had no hot water, in fairness though both were fixed pretty quick.

The food was poor at breakfast and by the pool. More 3 star quality.

Positives are how close it was to the BTS, the swimming pool and the staff. Coffee machine and pods in the room were great!

This hotel is cheaper for the simple reason it is not a five star. They have cut corners on the finish and service and this is in fairness reflected in the price.

Room Tip: The two bed corner suites off some great views of the city.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 1stClassIRL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (202)
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Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 April 2014

My husband and I were very happy for staying there for 2 nights. The location is convenient, very close to the BTS station. The room is nice and comfortable, also it’s good that we can have internet on TV. All the staffs are very pleasant and helpful. Only two things that want to get improved :

1) Breakfast

- The variety of food is OK, but most of the hot dishes are too creamy and too heavy for me. For an example, the pork and vegetables, they are cooked with cream sauce, which is too heavy in the breakfast. I think that if the vegetable is stir-fried with garlic instead of creamy sauce, it would be much better. It’s too much western cooking-styled food in the breakfast, which I think those cooking dishes should be more suitable for lunch or dinner time.

- Also, I assumed that I could have some Thai food (e.g. Pad Thai, noodles with fish balls in soup etc ...) in the breakfast, but it didn’t, that made me a little bit disappointed.

2) Shower sprinkler

- The shower sprinkler in the bathtub is not strong enough.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MELINDA L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ApichanS, General Manager at Sivatel Bangkok, responded to this review, 2 May 2014
Dear MELINDA L L,

Thank you very much for staying at Sivatel Bangkok and also for your valuable feedback about our products and services. It was great to know that you have been happy with our room, location and services from our staff. Kindly let us inform you that we are actually in the process of reviewing our selection of breakfast menu to make it more suitable to our guest expectation. For the shower pressure, we are also solving the issue which will be completed soon.

Thank you again for your patronage and we are looking forward to welcoming you again in future.

Best regards,

Apichan Sivayathorn
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Haifa, Israel
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 April 2014 via mobile

We had a very good experience at Sivatel. Very large and comfortable rooms with great view, very friendly and helpful staff. Very nice pool area and gym.
The only 2 comments:
1. Location - nothing near by, except for the sky train station.
2. Restaurant failed to provide us gluten free bread for breakfast. We never had trouble with that in 5 star hotels

Stayed April 2014
Helpful?
3 Thank GuyC25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southern Norway
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 April 2014 via mobile

Modern rooms with lots of space and nice view! hotel is located near the bts skytrain and close to all shoppingcenters. Nice and polite staff that are smiling and serviceminded. Nice poolarea with gym and spa facilities. Would love to stay again

Helpful?
2 Thank Rolf Ø
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Tel Aviv, Israel
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 April 2014

perfect hotel huge suites nice views from the room !!! really recomanded about this hotel ,
a great location just 2 minutes wallking from phloen chit station , really nice staff and service breakfast was pretty good !

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank dorian c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lerwick, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 April 2014 via mobile

We stayed for 2 nights here and i could not have been happier with the service we received. The staff went out of their way at all times to help us which was a blessing as we had 2 small children travelling with us. The room was perfect, clean and very comfortable. Breakfast was lovely. Would recommend to anyone :)

Stayed April 2014
Helpful?
3 Thank rejy22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 April 2014

I had stayed in Sivatel during 26-30 March and I was amazed with the exceptional service quality and room size of the hotel.
From check-in till the check-out process, everything was very professionally handled, with outstanding attention by the hotel staff.
The location of the hotel, the breakfast quality, the staff attentiveness were all at utmost level.

The room was amazing with the nice view of the greenery around and huge in size with separate living and dressing room and huge bathroom. Everything was considered for making your stay comfortable in the room. I loved the hi-tech features of the room such as apple TV with lots of channel and music options, as well as perfect internet connection and motor controlled store curtains between the rooms.

If I come to Bangkok again, I will directly book at Sivatel.

I would like to thank the hotel staff especially at the reception, concierge and the restaurant for their efforts for pleasing us. They made our stay really memorable.

Lutfu & Muge

Room Tip: I would recommend the rooms facing the main entrance site (UK embassy facing) for the best city and...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gonultas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sivatel Bangkok

Property: Sivatel Bangkok
Address: 53 Wittayu Rd | Lumpini, Patumwan, Bangkok 10330, Thailand
Phone Number:
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#42 Romantic Hotel in Bangkok
#44 Spa Hotel in Bangkok
#54 Family Hotel in Bangkok
#57 Business Hotel in Bangkok
#59 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sivatel Bangkok 5*
Number of rooms: 75
Official Description (provided by the hotel):
Standing tall in one of the greenest areas of the city and right in the center of Bangkok's newest prime business and shopping location, the hotel offers an oasis-like escape within the city itself. This boutique all-suite hotel offers easy access to Bangkok’s business district, major luxury shopping complexes and foreign embassies, and is only a 5-minute walk from Ploen Chit BTS Sky Train station. The hotel provides 75 cozy suites with smart & modern amenities. Guests can enjoy facilities such as a lush infinity pool offering a unique view of the city’s skyline, a health club and spa for total wellness, and a cafe and restaurant serving scrumptious meals with the finest organic ingredients. Guests will feel good inside out. Sivatel Bangkok offers its distinctive brand of modern Thai hospitality to both leisure and business travelers, ensuring the best kind of experience this city can give. ... more   less 
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Also Known As:
Sivatel Bangkok Hotel Bangkok

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