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“Great value-for-money hotel close to many shops”

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Galleria 10 Sukhumvit
Ranked #273 of 883 Hotels in Bangkok
Reviewed 23 September 2013

Galleria 10 positions itself as a hip, cool hotel, and to a large extent, it works. The lobby has a black and red theme which gives one the feeling that you are entering a night club. Check-in was a smooth affair and I was given my room key shortly.

The room is very spacious which came as a surprise to me. The desk is quite small, and I wished it was bigger since there was so much space next to the bed! The lounging chair felt a little unnecessary, and it also looked a little dirty/moldy. Other than this, the entire room is clean and comfortable. Big plasma TV, fridge, safe, iron, kettle + tea/coffee, slippers, etc. Toilet is spacious and clean. Water pressure is excellent. The bed was very comfortable – it wasn’t too hard or too soft. Sheets felt smooth and soft. I had a great night’s rest.

Service was excellent. The hotel staff is always smiling, and they got a taxi for us very quickly and without any fuss. We had a look at the roof-top pool and bar, and I really liked the design of the place. Unfortunately it was raining so we did not stay for a drink.

The hotel is located along one of the side streets off Sukhumvit Road. Sukhumvit Road is where many major hotels and shopping malls are located, so it was very easy to get around. There are plenty of street food stalls in the area, as well as the international cafés and diners. I will definitely be going back to this hotel next time I am in BKK!

  • Stayed: September 2013, travelled with friends
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1  Thank greenflubber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this reviewResponded 3 October 2013

Dear Sir,

Thank you for taking the time to write your comments.
We are glad to hear you enjoyed your overall stay and look forward to welcoming you back on your next visit to Bangkok !

Sincerely,

Affendy Ismail

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749 - 755 of 1,564 reviews

Reviewed 21 September 2013

I've stayed at Galleria 10 many times even when it was known as The Ramada Encore, however, having stayed here this week it will be my last visit.

The thing I liked on previous visits was the happy staff and that you could sit in the restaurant on the ground floor and enjoy some food and drink in the evening and watch the world go by. That facility has sadly gone and the restaurant and bar is closed at night and you are required to go to the "8th floor" if you want to eat.

The 8th floor is dark and dingy with appalling music and staff who do not understand the menu. My wife asked for steak and French Fries and they were about to serve her a Salmon Steak ! When she asked if they did fish and chips the waitress said yes. When I enquired how the fish would be cooked it emerged that they were about to serve the same Salmon Steak !

The food that was eventually produced tasted just about OK but again the atmosphere of the place did not keep us there afterwards and we left the hotel to go and get a few drinks elsewhere even though it was pouring with the rain outside.

The price of staying at this hotel has also increased with breakfast being an extra charge. The food offered for breakfast was mediocre to say the least with the cheapest of ingredients and poorly presented. The staff didn't smile too much and that was probably due to the managements sullen attitude.

I'm sad to have to write a report like this as this hotel was my regular haven when in Bangkok. Never again though as I will go elsewhere next time.

  • Stayed: September 2013, travelled as a couple
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3  Thank perkins4108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this reviewResponded 25 September 2013

Dear Sir,

We are sorry to hear that you are unhappy with your stay at our hotel.
We apologise for any inconvenience cause. If you could please email more details to info@galleriatenbangkok.com so that we can look into them further.

Thank you,

Affendy Ismail
General Manager

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Reviewed 20 September 2013

First review ever and sadly it s negative. What you see in every hotel booking service about the galleria 10, comments from previous customers, pics, rate are completely overrated from what you really get. This is an ok hotel but it doesnt deserve its position and rate, in my opinion. Rooms are from the first sight ok and nice but when you get to spend a bit more times you see every corners has it s own defaults (broken toilet seat, shower, lamps, cheap accessories, cheap finition...), air conditioning is way to cold at any temperature you set. you can see that the hotel is aging very bad... service is not nice and not helpful at all ("do it yourself service") The swimming pool is tiny in the middle of a loudly bar. The hotel is in a ghost street they do have a shuttle service but when we needed it it was not there or out of service. Bedding was good, one positive thing that is important ok but hotels experience is not only about that. I ve came to bkk many times and was always happy in every hotel I stayed and this is the first bad experience. The value for the money and compare with what you can get in bkk I wouldnt recommend this hotel.

  • Stayed: September 2013
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3  Thank heliatrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this reviewResponded 25 September 2013

Dear Sir,

Thank you for taking the time to write your comments.
We are sorry that you were unhappy with your stay at our hotel and apologise for any inconvenience that may have been caused.

Sincerely,

Affendy Ismail
General Manager

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Reviewed 18 September 2013

5 nights at Galleria 10, only positive things to say about this hotel. Every member of staff I encountered was polite, friendly and seemed very happy. The location was great for the BTS and the hotel run a free shuttle service to the main Sukhumvit Road.

The food I sampled was great, tasty and well presented. The rooms are kept immaculately clean. Room service was very quick.

Overall a great hotel for the price.

  • Stayed: September 2013, travelled on business
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Thank gawny1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this reviewResponded 19 September 2013

Dear Sir,

Thank you for your kind comments.
We’re happy to hear you enjoyed your recent stay with us and look forward to welcoming you back on your next visit to Bangkok.

Sincerely,

Affendy Ismail
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2013 via mobile

First time stay in hotel. Great rooms with excellent shower. Don't have anything bad to say about this hotel. The roof bar is nice, only had 2 drinks in it not used much by customers as its nearly €5 a bottle of Heiniken when you can go the pubs on the Main Street and get it for about €2. Check out the Black swan pub if your in the area.

  • Stayed: September 2013
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Thank thejoycemyster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this reviewResponded 19 September 2013

Dear Sir,

Thank you for taking the time to share your recent experience at the Galleria 10 Bangkok.
We’re pleased to hear you enjoyed your stay with us and look forward to welcoming you back soon.

Sincerely,

Affendy Ismail
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2013

I stayed here for three weeks for work. The service was great, staff friendly and the rooms are nice and spacious enough. The pool bar at the eight floor is a nice place to refresh with a nice cocktail after a day of hard working.

I would recommend everyone to go Galleria 10 as the location is superb at Soi 10, just three skytrain stops from Siam Square.

  • Stayed: July 2013, travelled on business
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1  Thank GinoGboe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this reviewResponded 19 September 2013

Dear Sir,

Thank you for your kind comments.
We’re glad to hear you enjoyed your stay with us and look forward to welcoming you back on your next visit to Bangkok.

Sincerely,

Affendy Ismail
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2013

Very good hotel. Clean, nice rooms, nice rooftop bar and pool, good service. We stayed there for three weeks. It's a great hotel for both business as leisure.

Only recomm for hotel is more diversity in breakfast each morning, since that is pretty much the same every morning. Although there is enough choice!!!

Definitely a great place to stay!

  • Stayed: July 2013, travelled on business
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Thank Markrecommendations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this reviewResponded 19 September 2013

Dear Sir,

Thank you for taking the time to share your recent experience at the Galleria 10 Bangkok.
We’re glad to hear you enjoyed your stay with us, we have also noted your concerns regarding variety of breakfast and have discussed with our Executive Chef to look into this matter.

Thanks again for your support and we look forward to welcoming you back soon.

Sincerely,

Affendy Ismail
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Galleria 10 Sukhumvit

Address: 21, Sukhumvit Soi 10, Sukhumvit Road | Klongtoey, Bangkok 10110, Thailand (Formerly Ramada Encore Bangkok)
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#137 Business Hotel in Bangkok
#196 Luxury Hotel in Bangkok
Price Range: £35 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Galleria 10 Sukhumvit 4*
Number of rooms: 188
Official Description (provided by the hotel):
Galleria 10 Bangkok Hotel by Compass Hospitality, one of Sukhumvit's finest 4-star boutique hotels located in the heart of Bangkok. Boasting a stunning blend of modern and retro style fused with a certain charming elegance, Galleria 10 is located right in the heart of Sukhumvit, Bangkok's primary business, entertainment and shopping district. While many attractions are within comfortable walking distance, the hotel's convenient location provides easy access to Bangkok's various public transportation systems, allowing you to explore the city's many attractions with little fuss. ... more   less 
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Also Known As:
Ramada Encore Bangkok Hotel Bangkok

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