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“Great staff, clean hotel”

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Galleria 10 Sukhumvit
Ranked #260 of 891 Hotels in Bangkok
Reviewed 4 March 2014

I stayed with my family for a week at galleria 10. The staff were very kind and helpful, always welcoming us. The breakfast had a good range and the rooms were always kept tidy.
Walking distance to terminal 21! And lots of stalls close by

  • Stayed: March 2014, travelled with family
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Thank sheree a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this reviewResponded 5 March 2014

Dear sheree a,

Thank you for your comments.
Our location is a plus for us,to the right is Asoke and to the left is Nana station. We try our very best too make sure our guest have a comfortable room during their stay with us.

Have a good day ahead.

Affendy B Ismail

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Reviewed 2 March 2014

My wife and I stayed at the Galleria 10 for about a week. We found the hotel quiet and comfortable, yet very close to the action on Sukhumvit. The hotel was clean and safe.

The only thing that I would comment on for improvement is the pool area. The pool itself seemed a little cloudy and could have been better cleaned and the wait staff in the restaurant did not often come out to the pool area for drink or food orders. This may be by design, in that they expect you to go into the rooftop restaurant, but I often found the restaurant "unmanned" and had to wait for someone to show up.

Front desk staff, cleaning staff, and breakfast dining staff were all fantastic!

My wife didn't have a good experience at the spa. Suggest it would be better to get a thai massage off site at one of the many day spas.

Room Tip: Really enjoyed the 7th floor suite. For a little bit extra it was worth the price.
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  • Stayed: February 2014, travelled as a couple
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Thank ChrisOrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this reviewResponded 5 March 2014

Dear ChrisOrr,

Thank you for your comments.
The pool....sorry that you did not have a good experience. As mentioned in my response,I am on top of the situation with regards to the staffing. I also been working with our contractor with regards to the pool.

Spa - sorry again that you did not had a good experience,I will definitely talk to our partner.

Have a good day ahead.

Affendy B Ismail

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Reviewed 2 March 2014

Have been to many hotels in and around Bangkok and this is one that is really a good value for your money. The rooms are large and very clean. Nice boutique feel. Best part, as others have said, are the beds. Most Thai hotels have hard beds…..these were perfect. The hotel is also very quiet. It is about halfway down the soi from Sukumvit Road so did not hear any noise from the road….also did not hear any noise from other residents even though when I stayed the hotel was booked to capacity. At times felt like the check in staff were young and overwhelmed during peak check in check out times thy did a good job. For this price point it would be hard to find another hotel with this quality in the Sukhumvit area. If you like to exercise the hotel is perfectly situated. Can run down Sukhumvit Soi 10 and enter the Sirikit Convention area to run. Did not take the breakfast option so cannot comment on it. Will use it again if in Bangkok.

  • Stayed: March 2014, travelled on business
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Thank dutchmanBangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this reviewResponded 5 March 2014

Dear dutchmanbangkok,

Thank you for your comments.

Nothing much to say except that I am very happy you enjoyed our hospitality.Do contact us again on your next visit to Bangkok.

Have a good day ahead.

Affendy B Ismail

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Reviewed 2 March 2014 via mobile

Close to the skytrain and malls this is a lovely hotel. Nice friendly staff, very good breakfast and good services. It is near Sukhumvit Road (1-2 mins walk) but it is really quiet. Although it was a shutdown during our stay and one of the protest sites is almost in front of the road (soi) it felt safe. If u want to visit malls u can take the skytrain. Restaurant are close to the hotel too.

Stayed: February 2014, travelled as a couple
Thank Berry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this reviewResponded 5 March 2014

Dear Berry P,

Thank you for your comments.

Service is definitely is our priority.During the protest we have asked our staffs to explained the situation - street level/up to date so that our guest feel safe.

Have a good day ahead.

Affendy B Ismail

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Reviewed 22 February 2014

Stayed here for three nights while passing through Bangkok for work. All in all it was a pleasant stay. The room was modern-ish, the bathroom was decent size and had a nice hot shower and good water pressure. There was some mold in the corners of the shower but it didn't bother me. The view out the window didn't show much but I appreciated the floor to ceiling window. Location wise it was very nice for me - located within ten minutes of a BTS and MRT spot (Asok and Sukhumvit) which was very useful. Breakfast was very nice with a selection of fruits, yogurt, museli, fresh eggs, noodle dishes, breads and spreads.

The AC was strong but had that moldy smell that so many older AC units have. For some reason there was a loud BANG that would happen every now and then... and it wasn't someone slamming a door. It was more of a mechanical 'clunk' perhaps associated with a valve or solenoid or something. It was very loud and sometimes made it difficult to fall asleep. I do not know if I had the one room that suffered from it (506) but it sure did frighten me when I first heard it.

The Wifi was consistent, and the ethernet jack in the wall also worked. If you are looking for a short walk with a decent view, try Benjakiti just further down Sukhumvit Soi 10.

  • Stayed: February 2014, travelled solo
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Thank Sebastian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this reviewResponded 5 March 2014

Dear Sebastian S,

Thank you for your comments.

I have send my housekeeping teams to strip the room and at the same time my maintenance is checking the AC. The bang is the air lock in our riser...due to the low occupancy during the protest we closed some floors and it have created an air lock in the piping system. It have been rectified.

Have a good day ahead.

Affendy B Ismail

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Reviewed 18 February 2014

This was a fantastic luxury hotel for a reasonable price. the rooms and facilities were clean, comfortable and Chic. Staff were extremely polite and courteous and couldn't do enough for you. Location was perfect down a quiet side street but just minutes away from the hustle and bustle of night life, shoppping, 2 skytrain stations and plenty of street food stalls. The rooftop bar and restaurant were relaxing places to just chill out, enjoy the view and of course the cocktails. The breakfast is a must. Nothing was too much trouble. Will definitely return one day and spend more time enjoying the facilities available. Only negative was that the AC unit in our room was very noisy and the lowest speed still created an icy blast through the room and straight onto the bed!

Room Tip: Choose a premier room with breakfast.
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  • Stayed: January 2014, travelled with family
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Thank bhartidai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this reviewResponded 19 February 2014

Dear bhartidai,

Thank you for taking the time to write your comments.
I have personally asked my technician to loo at your comment on the aircond.
Look forward to welcoming you back in the near future !

Sincerely,

Affendy Ismail

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Reviewed 17 February 2014

Galleria 10 was an absolute gem to find. The rooms are are simply, but very comfy, the location is perfect located within 5 mins walking to two train stations. The roof top bar is great and the buffet breakfast is a must include! But to top it off, the staff are brilliant. Always have a smile and are more than willing to help you see Bangkok the way you want to see it. And the price was right as well. Will defiantly be returning.

Stayed: January 2014, travelled as a couple
Thank Mat T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this reviewResponded 19 February 2014

Dear Mat H,

Thank you for taking the time to write your comments.
Look forward to welcoming you back in the near future !

Sincerely,

Affendy Ismail

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Galleria 10 Sukhumvit

Address: 21, Sukhumvit Soi 10, Sukhumvit Road | Klongtoey, Bangkok 10110, Thailand (Formerly Ramada Encore Bangkok)
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#137 Business Hotel in Bangkok
#185 Luxury Hotel in Bangkok
Price Range: £40 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Galleria 10 Sukhumvit 4*
Number of rooms: 188
Official Description (provided by the hotel):
Galleria 10 Bangkok Hotel by Compass Hospitality, one of Sukhumvit's finest 4-star boutique hotels located in the heart of Bangkok. Boasting a stunning blend of modern and retro style fused with a certain charming elegance, Galleria 10 is located right in the heart of Sukhumvit, Bangkok's primary business, entertainment and shopping district. While many attractions are within comfortable walking distance, the hotel's convenient location provides easy access to Bangkok's various public transportation systems, allowing you to explore the city's many attractions with little fuss. ... more   less 
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Also Known As:
Ramada Encore Bangkok Hotel Bangkok

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