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“Good Value, Good Amenities, Good Location”

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Galleria 10 Hotel Bangkok by Compass Hospitality
Ranked #283 of 858 Hotels in Bangkok
Norfolk Island, Australia
Level Contributor
98 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
“Good Value, Good Amenities, Good Location”
Reviewed 9 August 2014

Just got back from a business trip to Bangkok; my wife and I stayed in this hotel on the recommendation of a friend. Initially we had booked a room on the 4th floor overlooking Sukhumvit 10 (the lane the hotel is located on). This room was large, clean and funky, however our first two nights whilst in this room were punctuated by a lack of sleep due to the lights in the room malfunctioning. Lighting in the room would turn on almost by the hour during the course of the night. After the first night management sent a technician to fix the problem, however the problem persisted into the 2nd night.

Management changed & upgraded our room to one located on the 2nd floor with a wee balcony. This room was not as large as the one on the 4th floor, but it was clean, quiet and thankfully without problems. Management were kind, and unreservedly apologetic and did their best to make the rest of our stay memorable, and for that we are thankful. Apart from the distractions of the first couple of nights we would have no hesitation on coming back to stay here again.

Location:
* Situated 300 odd metres down Sukhumvit 10 just off the main drag, and between two Mtr Stations - Nana, Asok both within an easy 5 min walk. Hotel does supply golf cart transportation from the hotel to the main drag - great for when it was raining.
* Close to a myriad of shopping (from local stall holders selling the usual market type fare of clothing, pirated cd's, bags etc... to some really swish shopping malls), restaurants (many options from local, other Asian regions and Western), bars and local food stalls. (The Mexican food stall located just past Korean Town had great food, cold beer, a good vibe and was cheap)
* Laundry service & mini supermarket 100 metres up the road.
* Easy run from the hotel to the international airport.
* Location is good for the business or the leisure traveller
* Importantly my wife and I always felt safe walking back to the hotel from the main road even when late at night.

Staff:
* Staff were very helpful, polite and spoke great English and always with a smile
* Fast check-in with complimentary Ice-cream on arrival which is a nice touch!!!

Rooms:
* 4th floor room overlooked Sukhumvit 10 (albeit not much of a view). No opportunity to allow fresh air into the room.
* Room was large with funky interior and a super cosy king size bed
* Decent sized bathroom with shower cubicle and great water pressure.
* Plenty of hanging space and draw facilities in a semi walk-thru wardrobe with room enough to store baggage.
* Super fast wifi and good sized business related desk.
* Usual fridge, coffee & tea making facilities all in working order with complimentary water.
* Individually controlled air-conditioning system
* 2nd floor room as above except much smaller (with no room to store baggage as such - just a small hanging space & no draws). This room did contain a wee balcony that consisted of a table and chairs but no view. However this room does give one the opportunity to allow fresh air into the room.
* Both rooms were clean

Amenities:
* Roof top bar and pool. Pool is not as big as it looks in some photos but it was still fine to soak and wade around in after walking the streets on a hot Bangkok day. Roof top bar is hip and great to relax in with friends and family particularly during happy hour. We ate here twice and found the tapas to be sensational.
* Downstairs bar open only till 3pm. Serves breakfast buffet with decent options and lunch
* The gym was small but had most of what one needs whilst vacationing.
* Hotel does offer Thai & foot massage which is very comparable in price to what is available on the streets.
* 24hr in-room dining
* Hotel provides discount vouchers to the roof top bar upstairs, and also to other bar and restaurant establishments in the area.
* Complimentary golf cart transportation from the hotel to the main road.

Overall a pleasant stay given the inconvenience of the first two nights, and albeit subjective we thought we got value for money.

  • Stayed August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
5 Thank EnJay27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Affendy I, General Manager at Galleria 10 Hotel Bangkok by Compass Hospitality, responded to this review, 13 August 2014
Dear EnJay27,

Thank you for your review.

I am happy that you enjoyed your stay with us and looking forward for your next visit.Sorry about the light issue in your first room. Reading at your comments I must say you can take over from me :-) as a GM. Thank you for liking the hotel and hope to see you in the near future.

Where chic meets cool........................

Have a nice day ahead.

Regards,

Affendy B Ismail
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,489 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (208)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Singapore, Singapore
Level Contributor
80 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 8 August 2014 via mobile

I tried this hotel as the photos and names (chill) of the rooms looked good and tempting.
Many reviews also rated this hotel positively and good value.
I had one night stay and my comments -
1. Overall chic hotel.
2. Cool gesture of ice cream during check in.
3. Room is small but ok, clean too.
4. Value for money.
5. Breakfast buffet is simple and not fantastic spread and variety. Ok for me as I don't eat a lot.
6. Wifi is good.
7. Bed and pillows are good.
8. Attractive massage rates on 8th floor but no time to try...

Location
The walking distance and time to BTS is said to be 5mins or so but leading street is far and dark! Immediate areas on the left and right are quiet too. Not good. This is my main demerit and minus factor.

Stayed August 2014, travelled solo
Helpful?
1 Thank HildaLim72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Affendy I, General Manager at Galleria 10 Hotel Bangkok by Compass Hospitality, responded to this review, 13 August 2014
Dear HildaLim72,

Thank you for your review.

I am happy that you enjoyed your stay with us and looking forward for your next visit.

Where chic meets cool........................

Have a nice day ahead.

Regards,

Affendy B Ismail
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2014

Location is right between the station of Asok and Nana which is just great, walking distance between both about 3-5mins. Just that the hotel is located inside one of the street lane and need to walk inside. At night would be dark but still okay, just try to walk with friends if you are afraid. The Main Street has a number of food options - local, western, korean so food options are wide. The local food stall opens 24hours and it's great and cheap! (Walk out of the hotel lane towards main road, turn right, it's facing main rd, lots of tourists, small place) The room is clean, the king/queen size bed is awesome with clean white sheets, rain shower water power might be slow but the shower head was good and powerful. Tv channels boring but anyway you are not there to watch tv only. Wifi is fast. Buffet breakfast at hotel is decent. Hotel staff are friendly and will try their best to speak/explain in English. Top floor bar/restaurant, a cool place if you wan to unwind after a long day and don't want to go too far.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Affendy I, General Manager at Galleria 10 Hotel Bangkok by Compass Hospitality, responded to this review, 8 August 2014
Dear Chris K,

Thank you for your review.

I am happy that you enjoyed your stay with us and looking forward for your next visit.

Where chic meets cool........................

Have a nice day ahead.

Regards,

Affendy B Ismail
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palermo, Italy
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 August 2014 via mobile

Clean in every space, this central hotel has a big rooms, nice gym, very small but comfortable open pool, massage center (mostly Thai massage but also foot/oil) and a big breakfast. Service was OK but indeed we were surprised by how clean everything was.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank Morhin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Affendy I, General Manager at Galleria 10 Hotel Bangkok by Compass Hospitality, responded to this review, 8 August 2014
Dear Morhin,

Thank you for your review.

I am happy that you enjoyed your stay with us and looking forward for your next visit.

Where chic meets cool........................

Have a nice day ahead.

Regards,

Affendy B Ismail
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 August 2014

The location is close to BTS station. There's some strange smell in the room first day. swimming pool was really nice and the view on the roof was ok. The best part might be the bed. It's so soft that you can barely wake up.... Still a good place to stay.

  • Stayed August 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Wei-ji T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Affendy I, General Manager at Galleria 10 Hotel Bangkok by Compass Hospitality, responded to this review, 8 August 2014
Dear Wei-ji T,

Thank you for your review.

I am happy that you enjoyed your stay with us and looking forward for your next visit.

Where chic meets cool........................

Have a nice day ahead.

Regards,

Affendy B Ismail
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 August 2014

Saw great reviews for this hotel but was left disappointed
- room was small
- shower had a bad smell
- had ants in the bathroom
- cleaners didn't provide new towels after making our rooms
- ask for room service at night but never arrived (when asked about it the next morning they told us someone did knock at 12am but no one answered)

Would not stay here again

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Thao H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Affendy I, General Manager at Galleria 10 Hotel Bangkok by Compass Hospitality, responded to this review, 4 August 2014
Dear Thao H,

Thank you for your review.

I am truly sorry that you did not like our room. I have brought the matter up with my housekeeping team. I will definitely look into you comments seriously.

Where chic meets cool........................

Have a nice day ahead.

Regards,

Affendy B Ismail
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 July 2014

I stay at this hotel each time I stay in BKK, it's clean, quiet and funky.

I've had a great stay each time at this hotel, my most recent being July 2014. I arrived at the hotel around 9am, and they had a room for me, which although wasn't the double bed room I had booked, was a very welcome room, as checkin didn't officially started till 2pm.

As other have said, roof top bar and pool is great at the end of the day, the rooms and bathroom a reasonable size. I always take a deck room which don't have much of a view, but does have a small outside patio with chairs and table.

Personally having tried each of the rooms available, I would either book the basic room or a deck room, all the others are very much the same.

Breakfast is good, with cereals, breads, fruit, egg/omelette station, bacon, fried potatoes, fresh waffles or pancakes, and what appears to be a good selection of Noodles/ eastern food, although I have not tried this.

All in all a good hotel in a good location, & a golf buggy ride every morning to the top of the road is fun too.

Room Tip: Deck room if you like a breath of fresh air
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Affendy I, General Manager at Galleria 10 Hotel Bangkok by Compass Hospitality, responded to this review, 4 August 2014
Dear Andrew C,

Thank you for your review.

I am happy that you enjoyed your stay with us and looking forward for your next visit.Thank you for being our loyalty customer. I hope you have applied our Galleria Card.

Where chic meets cool........................

Have a nice day ahead.

Regards,

Affendy B Ismail
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Galleria 10 Hotel Bangkok by Compass Hospitality

Property: Galleria 10 Hotel Bangkok by Compass Hospitality
Address: 21 Sukhumvit Soi 10, Bangkok 10110, Thailand (Formerly Ramada Encore Bangkok)
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#137 Business Hotel in Bangkok
#190 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4 star — Galleria 10 Hotel Bangkok by Compass Hospitality 4*
Number of rooms: 188
Official Description (provided by the hotel):
Galleria 10 Bangkok Hotel by Compass Hospitality, one of Sukhumvit's finest 4-star boutique hotels located in the heart of Bangkok. Boasting a stunning blend of modern and retro style fused with a certain charming elegance, Galleria 10 is located right in the heart of Sukhumvit, Bangkok's primary business, entertainment and shopping district. While many attractions are within comfortable walking distance, the hotel's convenient location provides easy access to Bangkok's various public transportation systems, allowing you to explore the cities many attractions with little fuss. ... more   less 
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Also Known As:
Ramada Encore Bangkok Hotel Bangkok

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