As obvious a comment as that is, I can't find a better way to describe this stay. We booked online direct via the hotels website, but received no confirmation. My wife (Thai) had to call twice a few days before we departed to BKK and still I needed to email our flight arrival details, which the hotel claimed I never sent them. When we arrived in BKK, there was no pick up as promised, so we called several times and an hour later a minivan finally arrived (beware the seats in the van, which aren't actually fully fixed to the floor). I think the 15 minute drive time advertised is very generous; it took us 25 at least.
On arrival we were shown straight to theground floor room (so no lake view) and were dealt with well. We explored the park with our kids (6 years and 10 months) then went to find somewhere to eat; there aren't to many options nearby so best take advice from the hotel. Mosquitos are a problem, but a coil was provided. The small gardens of the hotel are lovely, especially at night. It's a pretty quiet location, which is a great plus.
The room was pretty basic but clean and functional. A rudimentary minibar with sensible prices. A/C was pretty powerful; be warned! Hot showers a nice bonus. Had a strange enclosed patio area at the back with no furniture in it.
Breakfast was pretty funny; basic and not really for non-pork eaters. Self-serve instant coffee from a kettle; that's the 'Home in Hometel'. eating area has views over the outdoor exercise area of the park, which is nice.
In summary, it was OK; a lot more personable than general airport hotels in BKK and that's it's selling point. The rooms did the job. If the transfers were arranged right and breakfast edible it would have been a much better experience. On that basis, I'd recommend it.
- Official Description (provided by the hotel):
- Hotel near Bangkoks international airport Suvarnabhumi, Suphan Lake Hometel offers the perfect stop over location. Over looking a beautiful park with lakeview restaurant, easy access to Bangkok city using the new sky train service. ... more less
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