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“Gone from great to ok.” 3 of 5 bubbles
Review of Hansar Bangkok Hotel

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Hansar Bangkok Hotel
Ranked #34 of 849 Hotels in Bangkok
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Gone from great to ok.”
3 of 5 bubbles Reviewed 16 October 2013

Stayed at Hansar in October for 5 days. We have stayed here 3 times before, but this time it was a disappointment.
Unfortunately the standard of room and services have gone down quite a lot.
Seems like the room we got was an rental apartment. (same price as previous times, but lower standard this time) room was convenient with washing machine and big fridge, but the standard of the amenities was a bit low and it never felt relaxing and luxurious as a hotel room, it felt more like renting an apartment from a private person.
Breakfast was ok, food wise, but service a disaster. Staff not following up orders which meant long waiting for getting your breakfast.
Pool area good as always.
Room service food ok, but nothing special.
Staff services very low. Of course friendly staff but not so good on helping out on activities or to call places for bookings. Not so high level in English so easy to get misunderstandings.
We have recommended this hotel to 6 different families the past year but will stop recommend now as standard is lower compared to how it was and what you pay for.

  • Stayed October 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Refocus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,735 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Ko Samui, Thailand
Level Contributor
95 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

It's very cool hotel in a great location. Everything is in a walking distance.
The room was very spacious. They got free WiFi in the room (the signal is not so strong but it's good enough)

I love the plant wall in the room. It gives a good touch to the room.

The staffs are very nice and friendly.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Air-Thai-Life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London UK
Level Contributor
111 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 bubbles Reviewed 15 October 2013

Stayed at the Hansar for 4 nights for leisure. Overall a good stay. We especially like the size of room and the bathroom.
Location of the hotel is excellent - easy walk to the main shopping malls and a lot of up market hotels near by.
Breakfast was fresh but choice limited. The bar at night had no atmosphere - loud pop music
Service was on average good but not as friendly or keen as other old establishment in Bangkok.

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jtung74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
5 of 5 bubbles Reviewed 14 October 2013

I was on a trip to Bangkok with my sister and brother in law in March 2012. We had contemplated a number of hotels based on location and price. This couldnt have been a better choice! Excellent Service! It wasnt cheap but it was clean, beautiful, full service breakfast every morning, infinity pool, and concierge was extremely helpful. I would recommend this place in a heart beat!

Stayed November 2012, travelled with friends
Helpful?
Thank crewgrl19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evansville, Indiana
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 14 October 2013

We booked the Hansar through Trip Advisor and got an upgrade from the Studio Suite to the Urban Suite. The Urban Suite was FANTASTIC. A separate bedroom, wonderful bath. We loved that the hotel is very GREEN. In addition, how many hotels do you get a complimentary mini bar -where they ask you for your preferences??? The breakfast was very good, and it was complimentary. We love the location. If you are familiar with Bangkok, it is just down from the Erewan shrine - so you are close to great malls. You are also steps away from the sky train - so it's quite possible to see a lot of Bangkok using public transportation. Do take a card from the hotel. It is new enough that some taxi drivers are not sure where it is. The staff are always helpful. The concierge arranged tickets for us to several events. The spa is very good.

We highly recommend this hotel for your next Bangkok stay.

Room Tip: if you can find an upgrade deal like we did - get the suite. It's luxury.
See more room tips
  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank svsmall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 12 October 2013 via mobile

All rooms are large, modern suites, with kitchen and washer/dryer. Bathroom is enormous! Breakfast is a must. Service is top notch. McNum, Sam, Ping, and Park were all very helpful. Location is central, near the BTS station and several high end shopping centers. Value is unbeatable. This boutique hotel is beautifully chic, and a real retreat after a hectic day in Bangkok.
A couple of minor issues we encountered: our showerhead didn't work properly, front desk didn't answer when we tried to arrange a wake-up call.
Will definitely return!

Stayed October 2013, travelled as a couple
Helpful?
Thank JohnnyM_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 October 2013

Great service, very hospitable, bedroom was amazing. Spa was super with good staff and clean and relaxing ambience. We enjoyed a massage and a facial each, followed by an incredible tasting menu by Chef Charles. It was amazing. We will be back.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hansar Bangkok Hotel

Property: Hansar Bangkok Hotel
Address: 3 Soi Mahadlekluang 2, Rajdamri Road, Bangkok 10330, Thailand
Phone Number:
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Romantic Hotel in Bangkok
#19 Business Hotel in Bangkok
#26 Spa Hotel in Bangkok
#32 Luxury Hotel in Bangkok
#32 Family Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hansar Bangkok Hotel 5*
Number of rooms: 94
Official Description (provided by the hotel):
Welcome to Hansar Bangkok, an unrivaled luxury experience just steps away from the heart of Bangkok and a short one-minute walk to the BTS Skytrain, yet nestled in the seclusion and comfort in Bangkok's most prestigious location, Rajdamri Road. Endless and enchanting views of Bangkok greenery, outstanding architectural elegance and timeless style, amenities to please the most discerning traveler, this is the Hansar way of life. Our suites are steeped in modern comfort and amenities, contemporary yet timeless in style and adorned in Jim Thompson silk. ... more   less 
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Also Known As:
Hansar Bangkok Hotel Bangkok

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