I was quite surprised when I read that Hansar had shot up to the top of tripadvisor's list; for a hotel so new, that would really require superlative reviews all around. So with that in mind and the very good Opening Rate currently on offer, I booked myself 5 nights.
The location is quite central; as mentioned in previous reviews, it is central enough for shopping and the Skytrain. However there are no restaurants or cafes around except for the htoel's own and a rather sad Italian restaurant across the street. You'd have to make it to the malls to get a bite; no big street markets/restaurants since this seems to be quite a posh neighborhood. The skytrain station Rajdamri is often quiet and deserted, one stop away from the teeming Sala Daeng and Siam.
My check in was not as smooth as I had expected. For starters, I arrived at 33-pm and still the room was not ready despite a 20minute wait. The room I was shown to was spacious, bright and airy--spanking new, great free wifi reception. I had mentioned in my requests form that I preferred chocolates to a fruit basket--this has often been a benchmark for 5-star accomodations for me--voila! They got it right! Delayed check in smoothed over.
One more thing about arriving in the hotel--if you take a taxi from the airport, make sure you take note of the Soi name, as the hotel is not exactly on Rajdamri as it says in the hotel website. It is on Soi Mahatlek Luang 2. A better way to tell your taxi driver is "behind the 4 seasons" although I'm not sure what the word for behind in Thai is.
The swimming pool is gorgeous but can feel small when there are more than 5 guests around. The gym is flawless, open and spacious. I tried the room service and the food came promptly, warm and delicious. The spa is excellent value--but mostly because they are currently offering a 40% off their regular rates. As such, it was a steal. But once the rates become regular, I would have to think twice about it. The massage was masterful, relaxing and certainly worthy of Thai excellence I have come to expect in spas.
A note about noise--the hallways are un-airconditioned and carpet-less. They are breezy and clean, although the amount of concrete makes for a lot of reverb, both with closing doors and passing conversation/laughter. Yes, you can hear the noise sometimes from your room but it wasn't overly bad.
A few minor gripes that make me say the hotel has made an excellent start and yet is not overly excellent QUITE YET. The hotel mini bar was never replenished the entire 5 days I was there. Neither were the shower gel containers (I was on my last evening already wet in the shower when no shower gel was left in the pump-out jar). Hotel breakfasts were very warm and hospitable; but for bacon, eggs, sausages--they are cooked upon order. So if you do want that second round, you'd have to order and wait again. Very few Asian offerings at breakfast--two dishes in fact, compared to the Japanese and Thai sections in other 5stars. No egg station and since you have to order each round, there tends to be a few mistranslations along the way. Add the fact that you feel like a glutton if you order that second round--as compared to plucking it out yourself. Forget about looking for oatmeal, honey, french toast or poached eggs. ;-)
The concierge by the front door is a cheerful, helpful man and his energy is almost too much. Still he makes for quite the concierge with excellent suggestions and a pert and perky bevy of a support team. The front desk is manned by rather chilly young ladies who have yet to master their craft and seem very afraid to waylay their way into their accounting. No thank you, not happy trip when I settled my account. Just a curt nod, they passed the envelope to me and that was that.
So would I stay here again? Bangkok has such a WEALTH of hotel offerings, all vying for your patronage. I would go again if the rates were good--but given how these hotels have a tendency to outdo each other, I may look elsewhere first before settling in again.
- Official Description (provided by the hotel):
- Welcome to Hansar Bangkok, an unrivaled luxury experience just steps away from the heart of Bangkok and a short one-minute walk to the BTS Skytrain, yet nestled in the seclusion and comfort in Bangkok's most prestigious location, Rajdamri Road. Endless and enchanting views of Bangkok greenery, outstanding architectural elegance and timeless style, amenities to please the most discerning traveler, this is the Hansar way of life. Our suites are steeped in modern comfort and amenities, contemporary yet timeless in style and adorned in Jim Thompson silk. ... more less
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- Also Known As:
- Hansar Bangkok Hotel Bangkok