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“Clean rooms, bad location”

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Golden Tulip Mandison Suites
Ranked #155 of 871 Hotels in Bangkok
Certificate of Excellence
Singapore, Singapore
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Clean rooms, bad location”
Reviewed 24 March 2013 via mobile

Rates: Found the rates cheaper on onhotels.com. Called Golden Tulip and they're able to match the rates.

Location: Very far away from everything else. Soi 20 is very far from everywhere else. There are no local eateries around or street food. Even the tuktuk ride to the main road took quite awhile.

Room: Clean and spacious. Nothing to watch on TV. Mostly business channels and local tv. Comfortable bed.

Service: Front office manager Weena was really nice. She offered to match the room rates to third party sites. The rest of the service staff doesn't seem to be good in English. Had difficulties communicating with them. Check in was super slow. They told us the room would be ready in 15mins. We waited for an hour and a half. Could've told us if they needed more time.

Overall: I wouldn't recommend it. The location is poor and the room doesn't appear to be as nice as it is. It's too far from everything else.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raspberrys0rbet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrattanaP, General Manager at Golden Tulip Mandison Suites, responded to this review, 9 May 2013
Dear rasberrys0rbet,

Thank you for sharing your feedback. We pride ourselves on our consistent service delivery and best rate guaranteed.

I am very sorry to hear that your check in experience was not pleasant as it should. We are aware of our location is in Sukhumvit 20 soi, where our guest will feel like a home, they can have a full rest while their destination is a bustling city. We are providing TUK TUK shuttle service to every short distance such as sky train or subway station, Emporium shopping center, etc. The service is 24 hours on call.

I apologize that our TV channel list does not meet your expectation, our rooms are equipped with IPTV system along with a multimedia panel, our guest can enjoy other TV programs or You Tube via this internet TV. I am sorry if our staff dis not mention this facilities to you during your stay. I assure you this normally does not happen.

I’m surprised to hear your comments about our employee does not communicate well in English. I will personally look into this and share your comment with the department concerned. I will make sure that all our team members are adhering to all of our Guest Service standards to ensure that all future guests receive a warm welcome to our hotel.

We do hope you will give us an opportunity again to welcome you back.

Sincerely yours,
Prattana Pimpila
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Spanish first
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  • Thai first
  • Turkish first
  • Any
English first
Mumbai (Bombay), India
Level 4 Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 March 2013

Had a fantastic experience staying at this Hotel. Rooms are clean and huge. As the hotel is new it helps. The staff were helpful and smiling all the time.
Limited options for vegetarians for breakfast but overall a total value for your money deal. Am definitely going back :)

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SIDSM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrattanaP, General Manager at Golden Tulip Mandison Suites, responded to this review, 9 May 2013
Dear sidsm,

Thank you very much for the wonderful and encouraging feedback.

I am pleased to note that you have had a very enjoyable stay with us and our staff also enjoyed making your stay as memorable as possible. I will certainly share your kind compliments with them.

Thank you for your positive rating of five for your overall experience and we look forward to the opportunity of welcoming you back again, you can contact me personally at gm@goldentulipmandison.com. We will be able to personalize your stay.

Sincerely yours,
Prattana Pimpila
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 March 2013

Very impressed with this hotel excellent friendly staff, good location to asoke BTS station. Nice large pool a little cold though. Very nice spacious rooms with the most luxurious beds meaning a very comfortable sleep and stunning city views also a free executive upgrade. Breakfast was lovely with a large buffet style. nothing was too much trouble for any of the staff there.
would certainly return again.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank martins1690
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrattanaP, General Manager at Golden Tulip Mandison Suites, responded to this review, 9 May 2013
Dear martins1690,

We appreciate you taking the time to post your review on TripAdvisor regarding your recent stay at Golden Tulip Mandison Suites.

Thank you very much for your very positive feedback. We are glad to learn that you enjoyed your stay, it is always encouraging us.

We look forward welcoming you next time when travel brings you to Bangkok again.

Sincerely yours,
Prattana Pimpila
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 February 2013

This is a nice little hotel, fairly new and not much can be faulted. The staff were pleasant to deal with. We stayed in the one bedroom residence suite on the ninth floor facing the pool and were pleasantly surprised with our room of choice, as it was very spacious, clean and appealing to the eye. Be asured, you are getting your money's worth with this hotel.
My traveller's tip would be to get an organised taxi driver for your outer Bangkok trips and don't fall for the lurking taxi drivers who think they know best and take you for a ride. 15 Bah gets you up the river and 200 bah from any place in the city to your hotel maximum. Tuk-tuks are the go and fun. Shopping was suggested to go to the MBK by our taxi driver whom we organised through a work colleague who we can absolutely recommend. MBK is great. If you like Thai food, may I suggest The Zanzibar restaurant on Soi 11. If you want to experience Thai culture at it's best as a tour, may I suggest a tour that absolutely will stay in our memories forever and vouch to do again, The Mellow Trek Tour Adventure in Kanchanaburi. So there people, that's my rating fellow travellers. Hope it helps.

Room Tip: Insist if possible a pool facing room, high up on the floors.
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rustymr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrattanaP, General Manager at Golden Tulip Mandison Suites, responded to this review, 28 February 2013
Dear Rustymr,

Thank you very much for your very positive feedback. We are glad to learn that you enjoyed your stay with us.

We look forward to the opportunity of welcome you back to Golden Tulip Mandison Suites once travel brings you back to Bangkok.

Sincerely yours,
Prattana Pimpila
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sofia, Bulgaria
Level 6 Contributor
112 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 24 February 2013

I usually prefer the Sukhumvit area of Bangkok, because it's close to the BTS Skytrain stations, near the modern shopping area and with easy access to any Bangkok area. Also - just over 1/2 hour from the airport. This was my first time in this hotel, but i am very happy with my choice and would be glad to be its guest again. Beautiful, spacious, modern and extremely clean rooms - I can say absolutely nothing bad about that place!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank thomasbg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrattanaP, General Manager at Golden Tulip Mandison Suites, responded to this review, 28 February 2013
Dear thomasbg,

We appreciate you taking the time to post your review on TripAdvisor regarding your recent stay at Golden Tulip Mandison Suites, Bangkok

I am pleased to note that you have had a very enjoyable stay with us. . It is feedback of this nature that will advocate us to continually strive to provide the memorable experience to our valued guests such as yourself.

Thank you for your positive rating of five for your overall experience and we look forward to the opportunity of welcoming you back again

Sincerely yours,
Prattana Pimpila
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 February 2013

Stayed here for three nights and found it to be a fabulous hotel in every respect. The room was big, spotlessly clean and the bed very confortable. Wifi is free and had good response times. Complimentary bathroom essentials, guest bathrobes and slippers and tea/coffee facilities were welcome additions. No problem with the high charges for the mini bar, we just bought some of our own and used the fridge provided, bottled water was provided free of charge throughout the hotel.
The breakfast was really very good with a huge range of food, the service generally in the hotel ranged from good to slow depending on who was working that day, I think that is an issue throughout Thailand but things get done eventually so it's not a big issue. Overall we were very impressed with the hotel and would stay here again, the location is very good and not far from the sky train station. Only thing to say is not to go with the limo service if you want to go to the airport, 1400 bhat is silly prices by most peoples standards.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peppercat33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrattanaP, General Manager at Golden Tulip Mandison Suites, responded to this review, 14 February 2013
Dear peppercat 33,

Thank you taking the time to post your review on TripAdvisor regarding your recent stay at Golden Tulip Mandison Suites.

I am pleased to note that you have had an enjoyable stay with us. It is feedback of this nature that will advocate us to continually strive to provide hospitality experience to our valued guests such as yourself.

Thank you for your positive rating for your overall experience and we look forward to the opportunity of welcoming you back.

Sincerely yours,
Prattana Pimpila
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 February 2013

Stayed with my partner for 4 nights before moving onto Phuket & really glad I chose this hotel. Room was very spacious & had lovely views over Bangkok, We opted for breakfast when booking & couldn't fault it. Loads to choose from & they even cooked eggs how u liked them in front of you. Only reason I gave a 4 is I would have liked a few months tv channels for choice sometimes u just wanna relax & chill after a hard days shopping etc. We stayed from 4-9th Feb, Special thanks to Ton the concierge guy who worked nights he really helped us with info & what to do as it was our 1st time to Bangkok getting some advice & knowledge was great!! Thanks again, When we return to Bangkok we will be sure to stay here again, Also their pool is amazing & never once had an issue with the wifi worked brilliantly our whole stay. Note also 7/11 2 mins walk away & they offer a free tuk tuk service too.

Room Tip: We stayed in room 1208
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MAB2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrattanaP, General Manager at Golden Tulip Mandison Suites, responded to this review, 14 February 2013
Dear MAB2013,

We appreciate you taking the time to post your review on TripAdvisor regarding your recent stay at Golden Tulip Mandison Suites!

We are glad to learn that you enjoyed your stay and our staff especially "Ton" the Bell Attendant also made you a memorable experience.

We would be delighted welcoming you back, look forward seeing you soon.

Sincerely yours,
Prattana Pimpila
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Golden Tulip Mandison Suites

Property: Golden Tulip Mandison Suites
Address: 70/1 Sukhumvit 20, Sukhumvit Road | Klongtoey, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#103 Family Hotel in Bangkok
#108 Business Hotel in Bangkok
#109 Romantic Hotel in Bangkok
#132 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4 star — Golden Tulip Mandison Suites 4*
Number of rooms: 105
Official Description (provided by the hotel):
Golden Tulip Mandison Suites - Thailand, Bangkok's new and best valued hotel situated in the prime Sukhumvit business district of Bangkok, hotel is centrally located within walking distance to the BTS sky train and MRT subway, connecting guest to various attractions and business centers in Bangkok. The hotel is also within 15 minutes distance to drive or walk to business and culture centers, international hospitals, foreign embassies, restaurants, nightlife, entertainment, and best shopping centers. Indulges your leisure and lifestyle experience on 1,000 sqm. Of indoor and outdoor space. Swimming pool is available on 4th floor, free wifi. Rooms from 33-88 square meters, designed for comfort and luxury, featuring teak Asian colors and advanced technology connecting everything from your TV to your Ipod or laptop. All touches of modern luxury and comfort are in place for travelers from all walks of life. ... more   less 
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Also Known As:
Golden Tulip Mandison Hotel Bangkok

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