This is an apartment complex with short term rentals, so u need to keep ur expectations in check. the staff are very friendly and rooms are clean but a bit dated. the beds are comfy and ur guaranteed a good nights sleep. we got a 2 bed apartment which was good deal for the price we paid.
Front entrance of the apartment is across the road (soi 17) from the back entrance of TOPS supermarket also the back entrance of robinson dept store. If u walk through the Westin car park to Soi 19 u will be in front of Terminal 21. Robinson's, time square mall and Terminal 21 are linked to Ashok MRT underground and BTS sky train.
we forgot some items and once we wrote to the hotel they posted the items to us via post and we received it. so happy with the extra service given to us.
they should improve by having contact details of taxi companies etc as they were not able to help us for the airport drop. and maybe upgrade the room access system to a key-less entry as we cannot have extra keys although its a 2 bed roomed apt.More