The shutle service to the airport is good. However, we had problems when we checked out.The attendant was very unpleasant. The ATM machine wasn't working. We porposed to pay in euros but the attendant tryed to overcharge, increasing the rate exchange. I opened the rates in internet and refused to pay the value he asked for. So he charged us the the airport transfer wich should be free. He literaly changed the total amount after we refused to pay the value he asked for in euros. In fact, our friends already checked out and weren't charged for this service. Since we were running late to the flight, we payed the 300 thb for the airport transportation. It was a very unpleasant situation. As it concernes to the hotel facilities, the swimming pool is very small. The restaurant has a nice view and it's beautifull. The room we stayed was small but confortable. It was too hot in the hallways to the lift.
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