We booked a triple deluxe room. We never actually stayed a full night. We only stayed for a nap but having woken up after a long flight and being tired, all of us found odd little bugs crawling on our clothes, our phones and on the sheets.
WE CRINGED. Not only were there bugs, it was very very dusty, old, smelled musky, hadn't been updated and the bathroom was really average.
For the price that we paid we managed to get a much nicer and cleaner room at the Khaosan Park Resort around the corner on Khaosan Road.
When we compained about the cleanliness and standard of the rooms, the staff were quick to show us around other available rooms. We checked them out but they were the same. On one of the beds, I saw two small bugs and when I pointed them out, the hotel manager simply killed them by smearing his finger over them and staining the sheets. Then he said that they had been dealt with- are you kidding me? He killed two bugs on the sheets of one of the beds and expected us to be happy with the standard of the room. I was shocked.
Thankfully we managed to get a full refund and moved as quickly as we could.