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“Good location for seeing the old city”
Review of Nouvo City Hotel

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Nouvo City Hotel
Ranked #169 of 858 Hotels in Bangkok
New York City, New York
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good location for seeing the old city”
Reviewed 12 November 2013

We stayed at Nouvo City Hotel for three nights in October. The hotel staff was professional and friendly. The lobby was spacious and welcoming. The room was very clean, and the bed was comfortable. While we did not get the breakfast, we did eat dinner in the hotel restaurant one night when it was raining, and found the food to be delicious! The best advantage of this hotel is its proximity to the center of the older part of Bangkok. It's a 10 minute walk to the river ferry, which we used extensively to get to and from many of the sights. It's also a short walk to Khaosan Road, while still being in a quiet area. The biggest detraction is that it's not near the train system, and taxi rides to and from the airport take at least 40 minutes. For those travelers who want to explore the Banglamphu area on foot, this is an excellent choice!

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Grant G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nouvocity, Manager at Nouvo City Hotel, responded to this review, 15 November 2013
Dear Grant G,

Thank you for taking the time to write to our fellow Tripadvisors about your hotel experience. Your comments and suggestions go a long way in helping our team improve the hotel's services.

Your very positive review about the Nouvo City Hotel is very much appreciated and it is always a pleasure to be of service to our guests.

We hope to get another chance to accommodate you on a future visit to Bangkok!

Sincerely,

Adam Phadungsilp
Resident Manager
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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Thane, Maharashtra, India
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 November 2013

It gives me immense pleasure to bringforward to you my experience regarding the stay at Nouvo City Hotel in thailand....the most exciting part of the hotel service was the Spa which made me relax after a long flight journey from india ...aromatic oils and good massage by beautiful staff wooow i would suggest the visitor to visit this hotel and just chilllaxxxxx

  • Stayed September 2013, travelled on business
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Helpful?
1 Thank ChetanShiriya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nouvocity, Manager at Nouvo City Hotel, responded to this review, 15 November 2013
Dear ChetanShiriya,

We thank you very much for taking the time to write a review of the Nouvo City Hotel. We welcome all comments and suggestions in order to help improve our guests' experiences for more memorable stays.

We are happy to hear about your wonderful experience with the Sala Spa and hope that the organic aromatic oils and experienced staff were up to your standards.

We also hope to get the pleasure of having you stay with us again in the near future!

Sincerely.

Adam Phadungsilp
Resident Manager
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Auckland, New Zealand
Level Contributor
171 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 6 November 2013

Stayed there a few nights during our holiday.
Great room, with excellent bed.
Bath room ok, with everything in you should/could need.
Staff is very friendly and helpfull.
I am wondering why they have a restaurant, manned with at least five people, and no customers?
The overwhelming choice in all the types of food you can think on, in only 10 footsteps away, makes that there are always more staff than guests.
The hotel is in the midst of the old city centre, surrounded by many many things you can see, eat or talk about.
Very good place.
Do not forget to drink a beer in the small pub across the street.

  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank lieuwe17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nouvocity, Manager at Nouvo City Hotel, responded to this review, 15 November 2013
Dear lieuwe17,

I thank you very much for taking the time to write a review on Tripadvisor about your hotel experiences. All comments and suggestions are welcome in order to help improve our services for all guests.

We are very pleased to hear about your positive experiences and that you were able to take advantage of the hotel's strategic location in finding some great eateries in the immediate area.

It is our hope that you will once again visit us whenever you return to Bangkok in the future.
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Brasilia, DF
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 October 2013

Stayed there this month for a second time and was reminded of why I liked the stay so much before! The lobby is very nice, breakfast is also good and the room is extremely confortable and clean. Beds, sheets and towels are of good quality, bathroom is also very nice. No real complaints. Oh and there´s a pool and gym on the rooftop.
Nice location from where to take a walk to the Royal Palace along the river, for example. Very close the the UN building as well, which makes for a perfect place to stay when attending meetings there.

  • Stayed October 2013, travelled on business
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Helpful?
Thank epilif83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nouvocity, Manager at Nouvo City Hotel, responded to this review, 2 November 2013
Dear epilif83,

Firstly, we thank you for taking the time for writing your review for your fellow Tripadvisor users. All comments and suggestions posted here are taken with the utmost care in order to improve our guests' experiences.

Your very generous and kind review has made us proud to have accommodated you and your fellow UNESCAP/UNCC meeting participants. Our partnership with the United Nations and ESCAP has brought us the pleasure of being able to meet with and care for persons coming for meetings while allowing convenient access to local attractions.

We hope to see you again for a third visit in the near future!

Sincerely,

Adam Phadungsilp
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 October 2013

I lovel the location, in old Bangkok. And the hotel is quite attractive, with a roof top swimming pool and gym. I arrived very late. My room was dirty - hairs, dead insects and dirt in the bathroom and entrance. I was given another room, and there were nail clippings and hairs everywhere! The manager gave me some fruit to apologize - a nice gesture but hardly adequate compensation. The staff in the restaurant were unfriendly. The breakfast was okay. This has a potential to be a very nice hotel, but standards will have to improve for me to think about returning.

Room Tip: As soon as you're shown your room, have a look around to make sure it's clean!
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  • Stayed March 2013, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank RupertBAbbott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nouvocity, Manager at Nouvo City Hotel, responded to this review, 21 October 2013
Dear RupertBAbbott,

We would like to thank you for taking the time to write your honest review. The Nouvo City Hotel takes all feedback with the utmost care in order to improve our guests' experiences.

The hotel takes its policy on cleanliness very seriously due to our adherence to Halal and UNESCAP standards. We do sincerely apologize for any negative experiences and will look into how our staff may have overlooked the set standards and procedures for cleanliness.

We hope that this will not deter a future visit to the Nouvo City Hotel in the future and we would like to assure you and all guests of our intent to improve our services continually.

Sincerely,

Adam Phadungsilp
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Western Australia, Australia
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 October 2013 via mobile

clean, modern hotel with cool rooftop pool giving you great views of Bangkok. fast and friendly check in. good size rooms.great location for Khoa San Road and other places of interest. nice food and bars outside hotel. cha's bar seemed to be the place we finished up every night ! don't be put off by muslim hotel. we've stayed in a few, no alcohol is easily solved at the 7/11 down the road !!

Stayed October 2013, travelled with family
Helpful?
Thank Colin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nouvocity, Manager at Nouvo City Hotel, responded to this review, 21 October 2013
Dear Colin O,

Firstly, we would like to thank you for taking the time to write a review of the Nouvo City Hotel. We hope that reviews such as yours will help fellow Tripadvisor members in considering us for accommodations in Bangkok.

Your generous compliments will be relayed to our staff who are proud to have been of service. Your recommendations for local establishments are also what makes our location a strategic advantage for all of our guests.

We hope to have another chance to accommodate you again on a future visit to Bangkok!

Sincerely,

Adam Phadungsilp
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kathmandu, Nepal
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 October 2013

On a trip to Bangkok, attending a workshop, I stayed here with a group of my colleagues.

I must say hotel is nicely kept and most of all its very very tidy and clean. I hope they will keep it that way. Hotel staff seems to be cooperative but have some language barrier (could do with better English). Hotel owner is an excellent and generous gentleman who took time to reply on email as it was not possible for us to book using credit card.

Breakfast is well stuffed, No pork, which is nothing to be concerned.

I would recommend the hotel as its very near to Banglamphu market and many tourist attraction. MBK etc marketing centres are a hop away (usually costs less than a hundred Baht by metered Taxi. My suggestion is to insist to travel on meter rather than lumpsum bargaining. I would give over all 4 stars

Room Tip: Room farthest are the best (x19)
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VishwaAmatya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nouvocity, Manager at Nouvo City Hotel, responded to this review, 21 October 2013
Dear VishwaAmatya,

Our sincerest thanks for taking the time to write a review for the Nouvo City Hotel. The management and staff take attentive care in reading and reacting to helpful reviews such as yours.

Your compliments of the hotel are very well received and make us proud to have had you as a guest. The gentlemen whom you had correspondence with by e-mail was the Resident Manager who was responsible for guests of the workshop which you attended. Your generous compliments will be relayed to the proper persons.

Also, besides being a quick taxi ride away, MBK and the Platinum Shopping Mall are also accessible with our complimentary shuttle service which leaves daily at 10 AM.

We thank you once again sincerely for your kind review and hope to see you again in Bangkok!

Sincerely,

Adam Phadungsilp
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Nouvo City Hotel

Property: Nouvo City Hotel
Address: 2 Samsen Soi 2, Samsen Rd | Banglamphu, Pranakorn, Bangkok 10200, Thailand
Phone Number:
Region: Thailand > Bangkok > Banglamphu
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #169 of 858 Hotels in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Nouvo City Hotel 3.5*
Number of rooms: 276
Official Description (provided by the hotel):
The only modern boutique Halal hotel in old city Bangkok area near Khao San Road. The finest in accommodations in the city's city center and palace area with full facilities and located within walking distance to many of the city's top attractions. ... more   less 
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