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65 - 70 of 2,116 reviews
Reviewed 16 July 2019 via mobile

Was a fine hotel for a family to stay in. It had two different pools which was fun for the kids. Buffet breakfast was really good. Rooms were ok, however smelt a bit musty. Was close to restaurants, massage places and general market shopping.

Date of stay: July 2019
Trip type: Travelled with family
3  Thank dougaldinos
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NouvoCityHotel, Manager at Nouvo City Hotel, responded to this reviewResponded 19 July 2019

Dear Guest,

Our sincerest thanks for your wonderful review of your stay with us. We are happy to hear that your kids enjoyed the pools and breakfast gave you the energy to start your day. We look forward to welcoming you back again soon!


Sincerely,

Adam Phadungsilp
Resident Manager, DOSM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2019 via mobile

No doubt for the price this is a very nice hotel. And maybe a strange thing for being dutch : I don’t want to be surrounded by only Dutch and that was a little bit the case. I also don’t understand the hard beds but that is apparently a Thai thing as every hotel so far had them.

And don’t do the pizza at the pool... it downgrades your hotel. Be proud of what you serve.

Pools were good. Especially the roof top one. And treat yourself to a massage. They are excellent (best I had so far).

Date of stay: July 2019
Trip type: Travelled with family
2  Thank cloes74
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NouvoCityHotel, Manager at Nouvo City Hotel, responded to this reviewResponded 16 July 2019

Dear Guest,

Thank you for your great review of your recent stay with us. We are pleased to hear that your stay was pleasant and your family had a fun time in Bangkok. Our management has also taken note of your suggestions and will take them into consideration. We look forward to welcoming you back again soon!


Sincerely,

Adam Phadungsilp
Resident Manager, DOSM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2019 via mobile

Absolutely fantastic hotel with very spacious room.
Breakfasts were excellent and a huge choice.
In a very good area with a short walk to 2 very busy streets where at night it becomes manic.
But the highlight was 2 of the bellboys who were extremely friendly (in pic}... Pointed me in the right direction and always found me a very cheap taxi in to town

Date of stay: July 2019
Trip type: Travelled solo
2  Thank Eric_131Scot
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NouvoCityHotel, Manager at Nouvo City Hotel, responded to this reviewResponded 16 July 2019

Dear Guest,

We thank you for your great review of your recent stay with us. Our team is very glad to hear that the hotel provided you with a memorable stay and we will be sure to commend our two bellboys as well. We look forward to welcoming you back again soon!


Sincerely,

Adam Phadungsilp
Resident Manager, DOSM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2019

We selected this hotel for location and pool- great location as surrounded by good cafes and street food, attractions like the Grand Palace in walking distance, as was the ferry for a cheap and cool trip to many locations. Clean, comfortable bed, large room, modern decor, friendly and helpful staff. One pool was not available but the roof top pool was. I had the best hair cut ever at the hairdresser next door,We will definitely stay at Nouvo City Hotel on our next trip to Bangkok.

Room tip: Canal room was quite and had a view
Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Jill S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NouvoCityHotel, Manager at Nouvo City Hotel, responded to this reviewResponded 4 July 2019

Dear Guest,

Thank you for your great review of your recent stay with us. Our team is happy to hear that your visit to Bangkok was memorable and the hotel was able to provide you with a comfortable stay. Our canal-side pool was temporarily closed for cosmetic repairs, but we are glad to update you that it is now open. We hope you will have another chance to stay with us again soon!


Sincerely,

Adam Phadungsilp
Resident Manager, DOSM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2019 via mobile

Would not recommend Nouvo City hotel and would not stay at again. Was only in Bangkok for one night so although uncomfortable, the hotel got the job done and was in a good area and close to Khao San road. However, the staff was unfriendly and unhelpful. The check-in process was slow and cumbersome and upon check-out you are immediately kicked off the wifi the second you check out, making it quite difficult to even order a car to the airport. The staff also refused to provide my travel companions an extra towel or extra room key. The hallways are not air conditioned and the room took a long time to cool down. Overall, not a good or comfortable experience.

Date of stay: June 2019
Trip type: Travelled with friends
1  Thank Shannon D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NouvoCityHotel, Manager at Nouvo City Hotel, responded to this reviewResponded 21 June 2019

Dear Guest,

Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short on many aspects. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,

Adam Phadungsilp
Resident Manager, DOSM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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