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“3 nights but not so satisfied”
Review of Bangkok City Hotel

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Bangkok City Hotel
Ranked #278 of 858 Hotels in Bangkok
Siem Reap, Cambodia
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“3 nights but not so satisfied”
Reviewed 31 March 2014

We had a 3 nights trip to complete our mission in Bangkok last week, this hotel was selected to be our accommodation.
Location is quite good you can walk a little bit to BTS (Sky train) and you can get off taxi for just only 60 Bath to Van/Bus station nearby Victoria Monument.
I feel not satisfied with this hotel because of Wifi connection is really poor in our room (hotspot).
For our business trip, wifi is very important but we found disappointed.
We hope management could see this issue and fix it as soon as possible especially high-floor room.
furthermore, staff services not really welcome and lack of information providing. Staff should have a good product knowledge to all questions.
by the way, I like the bellman/doorman who really help us arrange taxi.

I would not say I will not be back to this hotel but unless the disappointment will be fix.
Thanks.

Room Tip: high floor good view
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pppr_ssp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (197)
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Pulau Ubin, Singapore
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 March 2014

The hotel is great! The rooms are luxurious, every you can ask for a hotel. They even have a pool, buffet breakfast, solid wifi connection, and a safety box in your room. The location is also very strategic. I also have to say that the staff are very helpful. They will help you get a cab and everything. We had take out one night and they helped us reheat the food and provided us with utensils for dinner. Points for improvement: They should train their staff to speak better English.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnePretty W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nusa Dua, Indonesia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 March 2014 via mobile

Have many hotel close the city but i choose this hotel, the room is big, they have laundry like hostel, and the b'fast is wonderful. I love the location this hotel. I can see the beautiful view in the night. I recommend for this hotel.. and u can keep luggage there is free if u want to go to pattaya first.. the staff is also assist us for find the taxi. So amazing ...

Stayed February 2014, travelled with friends
Helpful?
1 Thank FaniLi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
121 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 18 March 2014

The hotel is easy to find if you go by BTS (Sky Train), just stop at Ratchathewit Station go to exit 3 and make left turn, in short 5 min walk you will see the hotel on the left side. Very simple check in and out process, staff is quite helpful although it's a very busy hotel. One thing I didn't like was during breakfast time, food was great and had many choices, but there are too many people with lack of tables. We had to rush eating because many people waiting for the tables. Hotel must improve this facility since it has 20 floors with many guests.

We had nice and comfortable sleep as the room was clean and wide, bathroom was large too. Ideally located in the center of Bangkok, near Prantip and Platinum Mall - famous for Asian people, can be reached by 10-15min walking or by Tuk tuk. The receptionist will ask 100Baht deposit and don't forget to get it back when check out.

Room Tip: Ask higher floor which is facing Prantip Malls, the view is much better with more high buildings
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TettyfromJakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
59 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 14 March 2014

We enjoyed our stay at Bangkok City Hotel. It is complete: location is very good (there's a Sky Train Station 2 minutes walking) near the shopping area (Siam), there's a swimming pool, the breakfast is buffet style with local and a little bit of western food, it's clean and rooms are comfortable. It's a hotel with hundreds of rooms, so it gets crowded and noisy in the breakfast area in the morning. Due to this "volume", don't expect a personalized service. Staff is not so friendly, but they are not rude either. Overall, it's a good place to stay in Bangkok.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarolCha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taipei, Taiwan
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 March 2014

Considering the price, location......no need to ask too much.
the shower never been hot enough to comfortable temperature, the place for breakfast is always very crowded and the food........um........wake up earlier or eat outside. there's a small market next to the hotel, lots street food and easy to enjoy.
in the evening, most of the restaurants and booths on Petchaburi Road ( follow local people!)
Service is poor, you have to ask for, at least, 10th or higher floor to keep away the noise from Petchaburi Road.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 台北貓
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague, Hlavni Mesto Praha, Czech Republic
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 10 March 2014

I ´ve been at this hotel for 2nd time...and it was horrible and disgusting. Mold in the bathroom, bad workin ´ climatization and very noisy room! It was not possible to sleep!

Breakfast was not delicious and the food was cold if ever there was any!

Sorry I can ´ t recommend this hotel again!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DonnaPedroDeLaVedro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Bangkok City Hotel

Property: Bangkok City Hotel
Address: 268 Soi Petchburi 10 - 12, Petchburi Road | Ratchathewi, Bangkok 10400, Thailand
Region: Thailand > Bangkok
Amenities:
Swimming Pool
Hotel Style:
Ranked #278 of 858 Hotels in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:3 star — Bangkok City Hotel 3*
Number of rooms: 252
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