I have never written a hotel review in years of travelling but felt compelled to during my stay at lohas. I booked two non smoking rooms for my family with teens. On arrival (very late)we were shown to our roomy but very smoky scented room. I complained at the time about booking non smoking rooms which they at first insisted they were until I pointed out the ashtrays in the room. I was offered another even worse smelling room which I declined. Their only concession was to move me at a later date, which after solid travel for three weeks through four countries was not appealing, I wanted to settle in to rest. The wi fi did not work in our room at all, so a router had to be brought in. The air conditioner was exceptionally noisy and the bathroom smelt of damp. We were told that the tour desk would be manned at 8.30 so got up early to book a tour for the following day for the kids even though a sleep in was sorely needed. The tour desk was eventually opened at 10! To late to book anything for that day. My son cut his hand open on a loose light fitting and we have been billed 500 bht for replacement and they couldn't even provide me with a bandaid. To top it all off the room next door has obvious underage prostitutes coming and going (even stopping to count her money in the hallway) a complaint to the front desk got me a mouthful of abuse about its none of my business. The 'free' Tuk tuk just drops you to the end of the street ( about 200 metres) overall the worst and most expensive place we have stayed through our SE Asia holiday. Just horrible.
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- Also Known As:
- Amari Residences Sukhumvit Hotel Bangkok