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“Great unique hotel and exceptional reservation system”

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Hotel Muse Bangkok Langsuan - MGallery Collection
Ranked #35 of 858 Hotels in Bangkok
Certificate of Excellence
1 review
“Great unique hotel and exceptional reservation system”
Reviewed 24 July 2012 via mobile

the location of the hotel was convinient and you can take only 10 - 15 minites to go to BTS. Moreover, outlets in Hotel Muse was worth for money, so you can enjoy the original tuccani food at Medici. The room was very classic and elegant Lastly, reservation service is very good and very quick response for guests. If you want to stay in five stars hotel that combined both modern and classic at the same time , Hotel Muse will be one of the choices for you

Stayed July 2012, travelled as a couple
Helpful?
Thank Wong D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 27 July 2012
Thank you for your review. You will be pleased to know that we provide luxury shuttle services to Chidlom BTS sky train station, so hopefully you’ll be able to save more time for exploration! We are delighted you enjoyed your meal at Medici Kitchen & Bar, I will pass your comments on to Chef Francesco, who would be thrilled to hear this news. We look forward to welcoming back to Hotel Muse Bangkok soon, take care and best wishes.

Alex
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3,275 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (476)
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English first
Hua Hin, Thailand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 July 2012

My husband and I visit Bangkok frequently and we have just had our second stay in 3 weeks at Hotel Muse, and yet again our expectations were exceeded. There is nothing about this hotel that we don't like and we've already recommended it to many friends and colleagues. The rooms are as beautiful as they appear in the photos and the whole ambience of the hotel is special. We've eaten at both restaurants in the hotel and found them to be excellent, and we enjoyed drinks on the terrace of the Speakeasy. The location of this hotel is great - within easy walking distance of the main shopping malls and BTS stations. The staff are another reason why we like coming back. They are welcoming, friendly, efficient and want to please. We were particularly impressed when the General Manager, Alex Chakrabarti, introduced himself to guests during breakfast - that doesn't happen very often at 5 star hotels! The Guest Services Manager, khun Ratchatat Julajinda, also deserves a mention as he is a wonderful ambassador for the hotel. We met him on our first visit and he was delighted to show me around the hotel. It's this level of personal service that will keep us coming back to Hotel Muse.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annette W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 24 July 2012
Thank you for your taking the time to review our hotel, I have passed your comments on to K. Ratchatat, our Guest Service Manager, he is a valuable part of our team! We look forward to welcoming you 'home' in the very near future and best wishes!
Alex
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Port Elizabeth, South Africa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 July 2012

I can't say enough about this hotel. Superb service and very personable. The hemingway daiquiri in the speakeasy bar is a must. Concierge were extremely helpful and gave us many insiders tips on where and what to do in Bangkok other than the usual sights. A hell of a lot of effort went into to completing this hotel and I appreciated every little bit of it. Well done!

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MatttRepton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 24 July 2012
Thank you for your kind words, very much appreciated! It is such a pleasure to read comments of high praise and I look forward to personally welcoming you to Hotel Muse in the very near future!
Alex
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Sydney, Australia
Level Contributor
62 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 19 July 2012

Muse is an excellent option for business and travellers. Large well appointed rooms (corner suites), absolutely fantastic beds and pillows, nice baths and large shower boxes, and great service from happy, attentive staff. I am a very frequent traveller and I was totally satisfied with the standard of accommodation here. Nice outdoor pool area on the 19th floor, with a decently equipped gym. My only three suggestions for the hotel is to make its food prices a little more competitive (Bangkok is hardly short of better value restaurants within easy walking distance); brighten up the exceedingly dark lobby area which is like walking into a coalmine after stepping in from daylight outdoors; and crank up the air con in the gym - exercising in standard Bangkok room temperatures is not much fun.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank westbest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 24 July 2012
Thank you for your positive review, all comments have been well noted and I will review with our team.
Best Wishes,
Alex
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 July 2012

• I usually can be critical but this hotel really was such a pleasant experience I have recommended to all my friends almost instantly.
Staff:
• Jay (GM at Medici Italian Restaurant) and lady at Su Tha Ros (Thai Restaurant) were very warm people and hosts with a very good sense of service
• Chef at Medici was top notch – great recommendations and no ‘air’ about himself which is a nice change in Italian restaurants. Very nice person too. Told him to open up a place in HK so I could eat his food more often but "i love this place" was the response. Reflected in the food for sure!!
• Juan was a superb Concierge on all accounts – extremely helpful and provided great tips/recommendations
• All the staff at The Speakeasy bar which made each experience terrific – a very cool bar with a great view. Drinks are all well made and snacks are delicious, especially the calamari! (thanks Alex for the Mojito’s!)
• Pool has a great view of the city and a smart little bar. Water temperature is perfect too. Never too busy either.
• Medici Italian Restaurant on the lower lobby – we went two days in a row! Décor was like boardwalk empire and feel like as if you are in the thick of the prohibition – brilliant ambience and even better food (paramount importance for me) and very well priced. Book early as they are always full – for good reason! Best monkfish dish I’ve ever had - did not order it again as thought it would be too good to replicate! Starters were so good we ordered it again for delivery to our room post dinner! Lobster pasta was devine. Wanted to try everything on the menu!! Would recommend anyone in Bangkok to go!
• Buffet breakfast offers a great spread and discretion is used for timing - eggs to order were brilliant!
• Room quality nice with good space and décor was cool. Bed was VERY comfortable! Movie selection was good and music was also cool.
• Location was ideal and in a very nice location – in the city but you don’t feel you are in a traffic jam and extremely accessible (taxi, sky train, tuk tuk) for the tourist spots
• Hospitality and service was unbelievable – staff was very happy and warm. Felt like one big party, extremely relaxing and great personal touch. GM has done a very good job in selecting and training the staff – seem like one big happy family! (also extremely efficient)
• Can easily spend the entire day in the hotel!
• Not staying anywhere else in Bangkok and extremely keen to try one of the more high end rooms!
• Well done Alex and team!! See you guys soon!

Room Tip: Corner rooms offer a brilliant view!
See more room tips
  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dyutish C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 24 July 2012
Thank you for your review, I will pass your comments on to our team members, they will be pleased to read your views! It’s good to know you thoroughly enjoyed your time with us and look forward to welcome you back soon!
Best wishes,
Alex
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
BKK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 July 2012

Besides traffic congestion Langsuan area,
I might say Hotel Muse Bangkok is only the place to be
I and my special friend went to Speakeasy
and had a really great time.
Thanks for such a good recommendation and warm welcome by K. Boyd/ Concierge
Next time I will try Italian restaurant downstair for sure.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank NateeRLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 24 July 2012
Thank you for your review, I will pass your comments on to K. Boyd, he is an valuable asset to our team. We look forward to welcoming you to Hotel Muse in the very near future and best wishes!
Alex
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Muse Bangkok Langsuan - MGallery Collection

Property: Hotel Muse Bangkok Langsuan - MGallery Collection
Address: 55/555 Soi Langsuan | Lumpini,Pathumwan, Bangkok 10330, Thailand
Phone Number:
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 858 Hotels in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Muse Bangkok Langsuan - MGallery Collection 5*
Number of rooms: 174
Official Description (provided by the hotel):
Located in Bangkok's distinguished residential area Langsuan Rd, Hotel Muse offers 174 luxurious rooms along with a distinctive array of dining and entertainment venues. Within walking distance to exclusive shopping, skytrain station & Lumpini Park. ... more   less 
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