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“No one know english!!!!”

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Hotel Muse Bangkok Langsuan, MGallery Collection
Ranked #38 of 883 Hotels in Bangkok
Certificate of Excellence
Reviewed 28 March 2013

Really like a musim , quiet and nice.have very good location and clean and nice rooms,but.....
We got the hotel in 2 pm,after 13 hours flight/airport ,we had reseved 2 rooms and the told us that will take 3 hours to give us the rooms ! We went to our friend's house to spend our time and after 5 hours we came back , but they told us 1 room is not ready yet! And we should wait for 1 more hour.
Nobody knows english in this hotel and the reception as welll !

  • Stayed: March 2013, travelled with friends
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2  Thank Negin-87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan, MGallery Collection, responded to this reviewResponded 4 April 2013

Dear Negin-87, thank you for posting your review on TA. It was good to read that you enjoyed most aspect of your experience with us but I am very sorry that we were not able to provide you with the two rooms at the same time, clearly this was not good enough so please accept my most sincere apology for any inconvenience caused. As for the level of English in our staff I would not say that they are all fluent but it does not seem to be a major issue with other reviewer. I shall let reader to decide by themselves. Thank you again for your feedback and I hope to be able to meet you personally on your next visit.

Best regards

Nicolas Peth
General Manager

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2,164 - 2,170 of 3,403 reviews

Reviewed 28 March 2013 via mobile

Overall an excellent experience. Great design and decor with excellent service. Well worth the price. Great facilities, particularly the gym and roof top pool. The restaurants are all well worth the visit and the speakeasy bar on the roof is a little oasis in the heart of Bangkok.

Not a place for families or kids.

  • Stayed: March 2013
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Thank CdnExPats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2013

We stayed at the Muse from march 9 to 12th.
It was one of the most pleasurable stay in a hotel. It is truly boutique, a nice change from all the big hotel in Bangkok.
We got to the Muse early (7 am) and they managed to get our rooms ready for 8h30, really appreciated after 27 hours of flight/airport. The service when we arrived was 5 stars, they took care of our luggage and offered complimentary welcome drinks.
The rooms are spacious and clean, the clientele is trendy.
The breakfast is great, but a little on the expensive side. Well worth it before a long day of walking around town.
They have their own tuk-tuk that takes you to the BTS, really convenient to save a few walking minutes in extreme heat, if you do not mind walking, it is only 10 minutes away.
Their concierge service is top of the line, they can do anything you may need.
Finally the pool is a nice touch to relax at the end of the day.
Overall amazing experience, felt like everything was well taken care of. GO THERE!!

  • Stayed: March 2013, travelled as a couple
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1  Thank MeliLesMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan, MGallery Collection, responded to this reviewResponded 27 March 2013

WOW WOW WOW!!! Dear MeliLesMontreal, That’s What I Call a proper review, thank you so much. Glad to read you had such a great time with us. Thank you for mentioning our staff effort and especially our concierge team lead by K Pook. Don’t really want to add too much as you have said it all so nicely. You have made my day….
Hopefully we can see you again very soon.

Best regards

Nicolas Peth
General Manager

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Reviewed 26 March 2013

I´ve got no words to describe this wonderful hotel. It´s a paradise in Bangkok. Beautiful hotel, beautiful roof top, beautiful rooms, everything in this hotel is perfect. miss Ex and all his staff made your stay very, very confortable. The restaurant and cocktail is very, very good too. They are very friendly in every moment. In our next stay in Bangkok we´ll comme back again. It´s the perfect place to stay in the Bangkok.

Thanks miss Ex and all his staff to make us our stay in Bangkok so happy.

  • Stayed: March 2013
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Thank StevenDarren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan, MGallery Collection, responded to this reviewResponded 27 March 2013

Dear StevenDarren, thank you for posting your feedback on this site, well a wonderful review….but who is “Miss EX”, I am gone have to find out now!!!!! Anyway we are delighted that you enjoyed your experience and that you described it in such a delightful manner. Being the perfect place to stay in Bangkok in certainly our aim. See you very soon then

Best regards

Nicolas Peth
General Manager

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Reviewed 25 March 2013

We chose this Hotel as it was near our drop off / pickup point at Centre World. We were greeted with a selection of cocktails on arrival which cooled us down nicely. Our large bedroom and bathroom was of the highest standard, very stylish but with real atmosphere. We used the infinity pool mid afternoon and had an excellent hot snack and drinks at the poolside. Later the hotels large Tuk Tuk drove us to the bus stop which was fun. The staff were very polite and helpful. We fully recommend staying here. Having traveled far and wide it was one of the best hotels we have ever stayed in.

  • Stayed: March 2013, travelled with friends
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Thank Andrea W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan, MGallery Collection, responded to this reviewResponded 27 March 2013

Dear Andrea W, thank you so much for posting your review on TA . I was delighted to read that you had such a fantastic experience with us. Our TUK TUK is fun you are correct and I recommend it to everyone. Thank you for mentioning the help from our staff, glad their effort was been appreciated. Muse is a fairly new Hotel and I am very pleased we managed to impress you. No doubt we shall see you soon again.

Best regards

Nicolas Peth
General Manager

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Reviewed 24 March 2013

Hotel interior is european. Nice but a little dim. Staff were all friendly and helpful. Rooms are nice and clean. Breakfast spread is decent spread of western with a few thai dishes. Tea was normal.

Open air bar was cool. A pool on the 19th floor with city view. Overll very comfortable stay.

My room, a duplex suite, has limited wifi connection.

Location wise, about 10mins walk to chit lom BTS station.

  • Stayed: March 2013, travelled with friends
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Thank davidx71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan, MGallery Collection, responded to this reviewResponded 25 March 2013

Dear davidx71, thank you for your review on TA. Very glad to read that you had a good and comfortable stay with us and thank you for mentioning our staff to be friendly and helpful. We shall check our free WIFI system around the Duplex suite as our bandwidth should be around 8MB for most of the building

See you soon

Best regards

Nicolas Peth
General Manager

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Reviewed 23 March 2013

Overall room and dining experience was great. Only one element to be improved. The Reception counter check in staff should be more well versed with business travellers' needs. Some of the requests made were carried out in slowness or hesitation. Almost every common business requests made require help / advice from their manager. That's not a good sign for 5 stars hotel.

  • Stayed: March 2013, travelled with friends
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Review collected in partnership with Accorhotels.com
Thank Hann46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan, MGallery Collection, responded to this reviewResponded 25 March 2013

Dear Hann46, thank you very much for your review on TA. Delighted to read from your title that you had an amazing time with us and thank you so much for your constructive feedback about our check in staff, look like you were dealt with by one of our junior member of staff and as much as we always emphasize to them that they need to ask their Manager if they are not sure, we need to make sure that they receive sufficient training to be empowered to make the right decision quickly

Thank you again and we hope to see you again very soon

Best Regards

Nicolas Peth
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Muse Bangkok Langsuan, MGallery Collection

Address: 55 / 555 Langsuan Road | Lumpini, Bangkok 10330, Thailand
Phone Number:
Region: Thailand > Bangkok > Pathumwan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 883 Hotels in Bangkok
Price Range: £102 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Muse Bangkok Langsuan, MGallery Collection 5*
Number of rooms: 174
Official Description (provided by the hotel):
Located in Bangkok's distinguished residential area, Hotel Muse offers 174 luxurious rooms along with a distinctive array of dining and entertainment venues. Within walking distance to exclusive shopping, skytrain station & Lumpini Park. ... more   less 
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