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“Great stay at Muse” 5 of 5 bubbles
Review of Hotel Muse Bangkok Langsuan - MGallery Collection

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Hotel Muse Bangkok Langsuan - MGallery Collection
Ranked #31 of 845 Hotels in Bangkok
Certificate of Excellence
Singapore
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great stay at Muse”
5 of 5 bubbles Reviewed 8 August 2014

The hotel emailed before I left for BKK asking if I needed transport and assistance and that was thoughtful of them. Location was just a short 5mins walk from Chidlom BTS station where it's another short walk to Central World and Erawan Shrine. They do provide a tuk tuk to the BTS station and the area had quite a few places for massage, perfect for tired feet. The hotel had a intimate boutique feel to it and the reception area was dark and inviting. Check-in was smooth with 3 welcome drinks with different flavours and it definitely set my mood for a great break. The stylish room was large with a nice bathroom though the rain shower was a bit wonky. The beddings were comfortable and clean but just a reminder to switch off lights at the foyer before you go to bed as they don't have a master switch by the bed. They don't have a huge selection at breakfast but it's enough to start the day and they serve great coffee. Overall, the stay, service and location was great.

Room Tip: Corner deluxe room offer great city views
See more room tips
  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CChia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 15 August 2014
Dear CChia, thank you very much for leaving you comment on TA. Very pleased that you had a great experience with us and we look forward to welcoming you back in the near future.

Best regards,
Nicolas Peth
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,111 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (456)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Rome, Italy
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

This hotel belongs to the McGallery edition of the Accor Hotel Groups which is the top of the line. As Erawan Shrine and it's vicinities are my centre of activities every time I visit Bangkok so this is an ideal location to me, everything is well under control, nice and beautiful. However the ambiance
is not my style I like, too dark inside from lobby to the room but this is my own fault. Staff is very friendly as in most Thai hotels but the hostess Ta in the breakfast is especially unforgettable because she smiles all the time. Infinity pool at the 19th floor is eye catching. Only thing I am not happy is the limited choices of food at breakfast and the slow speed food is replaced.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Teresa S L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, Resident Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 13 August 2014
Dear Teresa S L,
Thank you for your review on Trip advisor. I truly believe that a friendly & professional team is what made a difference between an ok hotel & a great one.

K.Ta was extremely happy to read your comment, let me thank you on her behalf.
I have spoken to the Breakfast chef already regarding the “slow speed”, he send his apology, as it’s not our normal standard and this was review immediately.

I hope you had a nice journey back in Italy,

Best regards,
Caroline Trichet
Resident Manager
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Singapore, Singapore
Level Contributor
107 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

Tucked away from the craziness of Bangkok at the wonderful Langsuan area, this hotel is more European than Thai. The rooms are more downton abbey than manathai, this tasteful and stylish hotel is not like any other big names in town - they have character and personality. The rooms have all you expect to see in the 5* hotel and added plus is no extra charge for WIFI. The rooftop bar, Speakeasy, appears to be a popular nightspot for a tipper. The Medici Italian restaurant has live opera while you chow down on your pasta. The only gripe is the breakfast area appears to be a bit small and under-staff during the "peak" breakfast hours, the selection is not that great either. The pool is a tad small, however, the area is just wonderful within 5 mins walk to Chidlom central, the BTS and the new Central Embassy. There are many nice restaurants and gastrobars and cafes just at the doorstep with Gaggan just around the corner.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank KahChin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, Resident Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 7 August 2014
Dear KahChin,
Thank you for your time on Trip advisor. Our hotel boutique décor is inspired on King Rama V-era and the new golden age of Asia, mixes style of Siam & France ,a twist between cosmopolitan chic and playful elegance.

I am glad that you’ve enjoyed our Boutique’s feel .
We are considering our breakfast to be a very important moment for our guest and I can insure that we normally have some good comment.

I have share your comment with our team regarding the breakfast, please accept my sincere apologies on that subject.

I hope it would not deter the memory of your stay with us ,as we are looking forward to your next visit.

Warm regards,
Caroline Trichet
Resident Manager
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Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

My husband and I stayed there in our honeymoon as our first and then last stop as we flew from NYC to BKK and BKK to NYC I just can say it was the perfect way to start and finish an amazing trip.

We both loved Bangkok and a big part of that was thanks to our wonderful stay at the Muse.

(I am now missing the amazing breakfasts and the cool rooftop bar)

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jhoana V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, Resident Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 7 August 2014
Dear Jhoana V,
Firstly, let me congratulate you both on this special occasion. I’m glad that you decide to stop by & share this special occasion with us.

It’s a wonderful rewards for us to read your feedback & thank you so much for the time your took on writing it.

We cannot be Muse without You,
Sparkling Wishes for you and Mr. Jhoana V

Best regards,
Caroline Trichet
Resident Manager
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Adelaide, Australia
Level Contributor
79 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 3 August 2014

Our family of 6 stayed in 4 rooms, one being a corner room for 4 nights, prior to arrive the staff where very helpful and ensured that all the rooms were on the same floor (and were actually all next to each other). Often the hotel pictures can give an exaggerated impression, however with Muse the rooms were larger and better than we expected, the richness of the furnishings and décor was unique and special. Sitting in the large roll top bath watching TV was a truly special experience.

The location was better than we thought and within walking distance of the large shopping centres, the free tut tut to the train station was great, unfortunately we did not discover until the last day how good and easy the trains were to use.

The deal we had included free Wi Fi and breakfast, the breakfast was good and a great way to start the day, overall our stay was good value for what we paid.

We had a number of meals in the Su Tha Ros restaurant which served Thai food often with a twist (the banana blossom entrée was divine) - all the meals we had were really good, we also had a meal in Medici while a little more expensive it was a great experience and the food outstanding, the roving opera singer added to the occasion! The Le Salon bar on the ground floor had a great ambiance and was a nice place to have a drink and something to eat, the Speakeasy Rooftop Bar had a great view and was a perfect way to unwind at the end of the day with a great cocktail

The entire family really enjoyed the experience of Hotel Muse, the staff were really friendly and helpful and we would definitely recommended to others.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, Resident Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 7 August 2014
Dear Andrew W,

Thank you for taking time reviewing us. It’s a pleasure to learn that you and your family enjoyed the stay with us. I am glad you and your family enjoyed every dining venues in the hotel. The banana blossom entrée is one of my favorite too. Dining at Medici, with outstanding food and Opera show, is not just a fine dining, but an experience !! Hope to have a chance to welcoming you and your family again soon.

Best regards,
Caroline Trichet
Resident Manager
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New Brunswick, New Jersey
Level Contributor
101 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 2 August 2014

My husband and I stayed here during our honeymoon. The hotel is in a great location, near shopping, and fairly close to the airport. The staff is very helpful and knowledgeable. We only stayed at Hotel Muse for two nights, but we were able to utilize the pool, the rooftop bar, and the Thai restaurant (the name of which escapes me). All of the hotels amenities and services are wonderful! The service in this hotel is what makes it really impressive- it's clear that the people working in the hotel take pride in their jobs and make a real effort to make their hotel stand out among the rest.

The rooms are spacious, but the decor was difficult to use, and somewhat cold. It's very dark (dark floors, dark furniture, dark ceilings), so it's hard to see things like trash bins, which was frustrating. Doesn't really lend itself to a comforting hotel experience, but I suppose the decor just wasn't really my taste.

Our room had a few issues that left something to be desired. Our alarm clock rang off every morning at 4 am, and we couldn't turn it off. We ended up unplugging it and removing the batteries. Our rain shower was defective, and the shower stall leaked water all over the bathroom floor. One day we came back from sightseeing and there was a really strong odor on the room, which we couldn't find the source of. We could also hear people in the rooms next to ours, even though we didn't have any adjoining rooms.

Now, back to the incredible service... Our stay in Bangkok was really action packed. We had things scheduled every day, so we never had the opportunity to speak with anyone from the hotel about our concerns until check out time. My husband asked to speak with the manager on duty, who was very understanding about our frustrations. He didn't try to explain them away, or make excuses, but calmly listened to our complaints and promised to rectify them for future guests. He also offered to comp a breakfast for us, but we had that tight schedule thing going and were unable to stay at the hotel any longer. Now THAT is how you handle a situation, people!

All in all, I would stay in this hotel again, no questions asked! Thanks for a really great last honeymoon destination, Hotel Muse :)

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank im_a_t0urist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, Resident Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 7 August 2014
Dear im_a_t0urist,
Thank you for a wonderful review. Our staff are exactly what you described them. They take pride of their jobs and do make an effort to deliver the best service to every guest. I’m glad that this energy has been noticed by you and your husband. The décor of the hotel is based on King Rama V’s period, the 1920’s thus, illumination is limited like you mentioned. I am sorry to hear of the incidents happened during your stay and Mark had raised them all to the departments concerned to rectify problems like he promised you. I will definitely convey your kind words to him.

We hope to see you soon and to make your stay memorable again.

Kindest regards,
Caroline Trichet
Resident Manager
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Bangkok, Thailand
Level Contributor
104 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 2 August 2014 via mobile

Muse is a very stylish boutique hotel.
It is superbly located in the heart of Bangkok close to the Lumpini park and a few main shopping areas like ploenjit, Rajaprasong, and Chidlom.
The room quality is very high and stylish. What is special is that this hotel has a couples if very popular Restaurants (Italian, Thai) and very nice chill bar on the rooftop.

Stayed July 2014
Helpful?
1 Thank Mightythor2507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, Resident Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 7 August 2014
Dear Mightythor2507,
Thank you for reviewing us. Yes, we are closed to major shopping areas and the Chidlom station which would connect you throughout BKK by sky train. Glad to hear that Su Tha Ros, Medici and the Speakeasy impressed you during your stay. Hope to see you soon.

Best regards,
Caroline Trichet
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Muse Bangkok Langsuan - MGallery Collection

Property: Hotel Muse Bangkok Langsuan - MGallery Collection
Address: 55/555 Soi Langsuan | Lumpini,Pathumwan, Bangkok 10330, Thailand
Phone Number:
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 845 Hotels in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Muse Bangkok Langsuan - MGallery Collection 5*
Number of rooms: 174
Official Description (provided by the hotel):
Located in Bangkok's distinguished residential area Langsuan Rd, Hotel Muse offers 174 luxurious rooms along with a distinctive array of dining and entertainment venues. Within walking distance to exclusive shopping, skytrain station & Lumpini Park. ... more   less 
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