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Hotel Muse Bangkok Langsuan - MGallery Collection
Ranked #40 of 858 Hotels in Bangkok
Certificate of Excellence
Petaling Jaya, Malaysia
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Trendy Hotel”
Reviewed 24 August 2014

Nice and trendy hotel in a good location. Food, drinks and massage are plenty in Langsuan Road. You need to walk a little to the BTS. Room is large, clean and comfortable. Nice check in area. They serve you 4 types of drink while checking in. Many nice painting on the walls. There is a nice rooftop bar with decent view of Bangkok skyline. However pool is small although I did not swim. Overall good experience and will come back.

  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terence L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 25 August 2014
Dear Terence L. Thank you for posting your review on TA. Delighted that you enjoyed your experience with us and that you are already thinking of coming back. Speakeasy our own roof top bar is definitely a lovely place to visit for sunset.

See you again soon then.

Best regards,
Nicolas Peth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,249 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (473)
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Hong Kong
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 22 August 2014 via mobile

I was so thrilled with the character and charm of this hotel when I checked in. Location is superb and the atmosphere is wonderful. However, the service and housekeeping really disappointed my 1st and 2nd night stay.
We were not informed of how everything work in the room when the young gentleman led us in the room and it took us the whole day to find the switches to shut down the toilet's curtain. Housekeeping friends left their cleaning cloth in the sink and forgot to replace glasses for us. The came in to turn down our bed the first night we stayed there but forgot to do the same the following night.
Shower door was broken and wooden fixtures' paint faded.
Even though a lot of work had been done to shape this hotel into a special boutique hotel with character but I feel there are lots to be improved in terms of service and maintenance. I will have 2 more nights to stay here and I hope there won't be any more surprises.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank swingclubhk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 25 August 2014
Dear swingclubhk, thank you very much for posting your review. I was of course not happy to read your comment. Please accept my sincere apology for any inconvenience caused. This is not the sort of feedback we are use too and I have shared you disappointment with Khun Sara, our Executive Housekeeper so that she can take the appropriate action with her team.

Hopefully your last 2 nights went according to plan.
All of us hope to see you again soon.

Best regards,
Nicolas Peth
General Manager
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dubai
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 August 2014

Stayed for 6 days and loved every minute of it. Its got a great location (minutes from BTS) just off Sukhumvit with plenty of bars and eating joints close by. Hotel itself is extremely plush - picture lots of wood, marble and velvet. Roof top bar is superb - few nights we just dint venture out as it pulls in a nice crowd and has a great vibe to it.
Only downsides i can think of is the pool, its tiny. Also, its not a very child friendly hotel

  • Stayed September 2013, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank kirtan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 22 August 2014
Dear kirtan, thank you very much for posting your review on TA and thank you for your kind words. 6 days is a fair time to be able to experience an hotel so I am delighted you very much liked hotel Muse. Speakeasy our own roof top bar is certainly unique and is very popular in Bangkok. The pool, well yes it is not very large but ideal for a plunge overlooking the skyline after a shopping day as most people seems to enjoy it.

See you again soon.

Best regards,
Nicolas Peth
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new york
Level Contributor
87 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 20 August 2014

I have rated more than 20-- 4 and 5 star hotels in BKK. The Muse would sit at about 90% of the way up my favorites list

Visually the hotel is stunning- both inside and out. The rooms and bath are top notch (even a free standing tub ). A cute bar on the top elevator floor with soft lighting- great music and city views perfect at night- plus a secret bar a floor above- that is acccessable thru a sliding door)

There is a beautiful Italian restaurant in the basement with prices too high for me to do more than look.

But what makes this hotel special are its people. From a seamless check-in with 4 small drinks- to the staff at breafast- to the cleaning crew. On the last day when we left at 5AM- a take away bag with breakfast was waiting at the front desk.

So what are my detractions? The pool is a bit small in width with only about 8 loungers and a couple of tables. The gym too- had only basics. The breakfast room feels cramped- and it might be the only hotel on earth with a buffet having no salad of any kind. Finally, it is a bit of a hike down Langsawan to the Chit Lom BTS

But would i recommend the Muse- absolutely- and it is well priced for what you get.

Room Tip: While Langsawan is not that hectic a street- rooms on the back are a bit quiter ( i had both )
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank FrustratedTravelor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 22 August 2014
Dear FrustratedTravelor, thank you for your review on TA. Very pleased that your rated so highly being an expert in Bangkok and that of course what made your decision was mostly the hospitality received from our team. They are a great bunch of people and I am very proud to work with them. Yes the pool and Gym are not very large but represent very much the “boutique” feel of the hotel. Our salad bar at Breakfast is situated at the rear of the room, with the cold cut selection, I sense you might have missed it altogether.

See you again soon

Nicolas Peth
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 20 August 2014

Having not only stayed at a number of different hotels in Bangkok over the years when there on business or on vacation, but having also lived and worked in the city for a year and a half, I am very selective when it comes to where I stay. For my weeklong February 2014 visit, I decided to try this hotel based primarily on its location and on Tripadvisor reviews, as well as the general impression from the hotel website etc.

Firstly, the location is great. Soi Langsuan is a green, very central soi, with convenient access to BTS (skytrain), the wonderful department store Central Chidlom, and to restaurants. Taxis and motorcycle taxis can be easily found anywhere on this soi.

As others have pointed out, the decor of the hotel is somewhat dark but, in my opinion, cool and elegant. Personally I'm not crazy about the kind of front desk where you feel that you're checking in/out more or less in the middle of the lobby bar, however. My room was large, quiet, impeccably clean, very well appointed, with a large and comfortable bed and a great view of parts of the Sukhumvit area skyline. Wifi worked well everywhere on the premises. Breakfast was perfectly adequate.

The cons: the swimming pool is seriously undersized. It's elegant with nice views, but simply too small, with an insufficient number of sun chairs around which causes irritation and frustration among guests. The adjacent "gym" is ridiculously tiny, ie too small even for a hotel and certainly not what one would expect from a hotel of this standard. Friendliness, courtesy, professionalism of staff: mixed reviews. Some of the staff in the breakfast room seemed hurried and inexperienced, the same can be said of the front desk clerk who checked me out. Staff did not attend to the pool area very often, instead there is a phone that can be used to call to place your order for something to eat or drink. Though this arrangement seemed to work quite well for those guests who made use of it, staff would then not return frequently enough to pick up plates and glasses.

Overall impression: a nice hotel in a great location. Given the abundance of hotels to choose from in Bangkok, would I stay here again? Though I had a perfectly comfortable stay at the Muse - perhaps not, in my case mainly due to the smallness of the pool and of the gym.

  • Stayed February 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Larshie_B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 22 August 2014
Dear LMO_STO, thank you very much for your review and the constructive feedback. Clearly you know this city well and I am of course disappointed that you might not come back to us to due the “boutique style of our pool and Gym. Not something I can do much about I am afraid. We are awaiting more sun lounger as we are changing some furniture around the pool to create a more comfortable space for our guests.

Thank you again for the comment and I hope that on balance you will decide to come back to us in the future.

Best regards,
Nicolas Peth
General Manager
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Jeddah, Saudi Arabia
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 August 2014

Great hotel. Not your usual 5 star business hotel. Great beds, nicely decorated rooms and great service. Great rooftop bar with cigars for sale. Very rare to find.
May be a little far from the nearest BTS station especially in the rainy season.

Unfortunately I experienced some food poisoning from food consumed at the hotel, however they took it seriously and dealt with it appropriately.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Jaap R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 22 August 2014
Dear Jaap R, thank you for posting your review on TA. Very pleased that you liked the uniqueness of Muse. Terribly sorry to hear that you felt unwell during your stay but glad that the team dealt with it in the appropriate manner. I bit too much chili in Thai food I guess
Hope to see you again very soon.

Best regards,
Nicolas Peth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 August 2014

This is my third time in Hotel Muse and it still feels incredibly welcoming, friendly, comfortable and cool. The staff are all friendly but not overbearing and happy to help out. Having stayed in a number of other hotels around Bangkok, the location still works for me - far enough from too much noise and crowds but close enough to public transport and easy to get taxis, plus coffee shops and restaurants. The roof top bar is also a great place to relax with a well made cocktail and a cigar. I will return (again!).

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank mikeyc75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMuseBangkok, General Manager at Hotel Muse Bangkok Langsuan - MGallery Collection, responded to this review, 22 August 2014
Dear mikeyc75. Thank you very much for your kind review. Always very pleasing to read comment from returner. Muse has hopefully become your second home in Bangkok.

See you again soon then.

Best regards,
Nicolas Peth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Muse Bangkok Langsuan - MGallery Collection

Property: Hotel Muse Bangkok Langsuan - MGallery Collection
Address: 55/555 Soi Langsuan | Lumpini,Pathumwan, Bangkok 10330, Thailand
Phone Number:
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 858 Hotels in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Muse Bangkok Langsuan - MGallery Collection 5*
Number of rooms: 174
Official Description (provided by the hotel):
Located in Bangkok's distinguished residential area Langsuan Rd, Hotel Muse offers 174 luxurious rooms along with a distinctive array of dining and entertainment venues. Within walking distance to exclusive shopping, skytrain station & Lumpini Park. ... more   less 
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