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“Never stay here”
Review of Buddy Boutique Inn

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Buddy Boutique Inn
Ranked #64 of 628 Bangkok B&B and Inns
1 review
“Never stay here”
Reviewed 17 August 2014 via mobile

We came to Bangkok for 2 nights and stayed only one night in this hotel. We found cockroaches in our room so we had to leave immediately, it was the worst experience ever!! We complaint and asked for our money back of the second night because we prepaid the two nights, but they refused to give it back, even when it was their fault. They even asked us to contact the webpage through we made the reservation (asiawebdirect.com) to get a refund, and when we did it they also refused to do so, so don't reserve through that webpage either, they must have an arrangement with hotels because we paid cash at the check in, so it didn't made any sense to contact them.

Stayed August 2014, travelled as a couple
Helpful?
Thank Magali P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRM_officer, Guest Relations Manager at Buddy Boutique Inn, responded to this review, 26 August 2014
Dear Trip Advisor readers,

We have been in discussions with this guest after there stay at our hotel and this issue has now been amicably resolved.

Once again we would like to express our apologies to Ms. Magali P over this incident and hope she had a pleasant and memorable trip to Thailand.

Yours Sincerely,

John Pettengell
Guest Services Manager
gsm@buddygroupthailand.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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307 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Thailand
1 review
Reviewed 12 August 2014

Stayed at Buddy Boutique Inn in July 2014, Excellent staff and hotel. Rooms on the inside don't have windows which makes it difficult to know whether it was night or day ( I was jet- lagged) but the hotel is right next to Khao San Rd and the city center isn't far away.

  • Stayed July 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Sconie24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRM_officer, Guest Relations Manager at Buddy Boutique Inn, responded to this review, 19 August 2014
Dear Sconie24,

Thank you for choosing to stay at the Buddy Boutique Inn and for taking the time to write a review of your recent experiences on Trip Advisor.

Everyone here was overjoyed when they read your review, as it clearly shows how happy you were with the service and facilities offered by our hotel.

Thank you again for choosing our hotel and we look forward to welcoming you back again in the future.

Kind Regards

John Pettengell
Guest Services Manager
gsm@buddygroupthailand.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phnom Penh
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 August 2014 via mobile

Booked this hotel through STA travel and was not disappointed. Stayed here for two nights when I arrived in Bangkok and would have happily stayed for longer. Room was spotless and bed was really comfortable. Really quiet too for being so close to khaosan road! Loved how they arranged our towels to look like elephants! Staff were super friendly too!

Stayed August 2014
Helpful?
2 Thank leighann8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRM_officer, Guest Relations Manager at Buddy Boutique Inn, responded to this review, 8 August 2014
Dear Leighann 8,

Thank you for choosing to stay at our boutique hotel near the busy Khaosan Road. Our whole team really appreciates your kind words and recommendation to future travelers to choose our hotel.

At the Buddy Boutique Inn we place a lot of emphasis on providing good customer service and assistance to all our guests. We understand that arriving in a new country can sometimes be a little difficult, not to say daunting and if we can offer a friendly face and good sound travel advice it will enhance our guests stay.

We truly hope you will return to see us again in the future.

Kind Regards

John Pettengell
Guest Services Manager
gsm@buddygroupthailand.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 July 2014 via mobile

For what we paid, I was relatively surprised at the standard of the room. It was clean, spacious and had a nice bathroom too. The air con wasn't great, but it did the job. Our room didn't have a window, but we knew that when we booked. We weren't bothered by that as we didn't spend much time in our room as there is so much to do in Bangkok.
It's in a decent location, close by to shops, bars and restaurants. The rooms were nice and quiet too. You almost forget the hustle and bustle of the busy streets below.
The staff were also very helpful and helped us book taxis to the airport and borrowed us an umbrella during a downpour.
Ideal for a place to get your head down whilst exploring Bangkok.

Stayed July 2014
Helpful?
1 Thank Andy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRM_officer, Guest Relations Manager at Buddy Boutique Inn, responded to this review, 4 August 2014
Dear Andy K ,

Thank you for taking the time to share this on-line feedback from your recent stay with us on Trip Advisor. Our whole team were very pleased to learn of your pleasure in having a successful stay at the Buddy Boutique Inn.

Your comments have been shared with everyone associated with our hotel and I am sure they will help us redouble our efforts to continue providing high quality customer service throughout the coming year.

We look forward to your next visit to Bangkok.

Kind Regards

John Pettengell
Guest Services Manager
gsm@buddygroupthailand.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 July 2014 via mobile

You really do get value for money at this hotel, 50m from main hotspot Kho San Road, secure and elegant room. Great service as well as a nice restaurant just next door. Free Wifi, nice banana shampoo, safe in room, only negative was the oversize pillows

Stayed July 2014
Helpful?
1 Thank Luke O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRM_officer, Guest Relations Manager at Buddy Boutique Inn, responded to this review, 29 July 2014
Dear Luke O,

Thank you for choosing the Buddy Boutique Inn and for taking the time to write a review of your experiences on Trip Advisor.

We are glad that on your arrival at the hotel you felt our staff went out of their way to assist you after your long journey. The Buddy Group understands that many of our guests have travelled very long distances to get to Thailand and we like to try and make their transition as smooth as possible.

Everyone at our hotel hopes you have a great holiday throughout South East Asia and that you come back and visit us again in the future.

Kind Regards

John Pettengell
Guest Services Manager
gsm@buddygroupthailand.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 July 2014 via mobile

Located just off of Khao San Road. We got there and were upgraded to the top floor with a balcony, the staff were all very helpful and recommended transport, sights and places to eat.

One member of staff was an English guy which really helped as he had very good knowledge of Thailand.

Would definitely stay here again and recommend it to couples travelling to Bangkok for the first time!

Only thing that could have been better was that the wi-fi didn't quite reach the room and you had to stand near the lift but this wouldn't stop me from staying here again!

Stayed July 2014
Helpful?
4 Thank Alex T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRM_officer, Guest Relations Manager at Buddy Boutique Inn, responded to this review, 12 July 2014
Dear Alex T,

Thank you very much for your kind words. We are truly delighted to hear that you have enjoyed your very first visit to Bangkok and we look forward to welcoming you back for many more.

At the Buddy Boutique Inn we are passionate about trying to ensure all guests stays are a memorable one and we were delighted to read that we achieved this with yours.

We hope you are able to return again in the near future.

Kind Regards

John Pettengell
Guest Services Manager
gsm@buddygroupthailand.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
County Dublin, Ireland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 July 2014 via mobile

Stayed there on our first night in Bangkok! Great price and great location around the corner from Khao San Road! The staff and the manager went the extra mile for us and we can't wait to get back at the end of our trip!

P.S congrats to the future mrs chicken too!

Stayed July 2014
Helpful?
1 Thank Gavin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRM_officer, Guest Relations Manager at Buddy Boutique Inn, responded to this review, 6 July 2014
Dear Gavin M,

Thank you for choosing the Buddy Boutique Inn for your recent stop-over in Bangkok.

Everyone here was delighted to learn you enjoyed a pleasant time during your stay here. We really appreciated your kind words and I am certain they will inspire our team to continue providing high quality customer service to all our guests.

We all hope to see you and your friends again at the end of your holiday.

Kind Regards

John Pettengell
Guest Services Manager
gsm@buddygroupthailand.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Buddy Boutique Inn

Property: Buddy Boutique Inn
Address: 66 Chakkapong Road, Bangkok 10200, Thailand
Region: Thailand > Bangkok > Banglamphu
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #64 of 628 B&Bs / Inns in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:3 star — Buddy Boutique Inn 3*
Number of rooms: 23
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Odigeo, TripOnline SA, Traveltool, S.L.U., HRS and HotelQuickly so you can book your Buddy Boutique Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Buddy Boutique Hotel Bangkok

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