We had a friend who previously stayed here. She was welcomed by friendly Philippines staff and the room was acceptable. However, when she brought us for the second time, it was a nightmare. The new front line staff were a mix of Indian staff and another Philippines staff with their management boss, an Indian man as well. As a owner of the hotel, you should give your guest a warm smile at least. To our horror, we were ignored, none of the staff came to helped us with our bags and the door. That was the beginning.
We booked 2 rooms 610 & 609. Deluxe room. It was terrible, the carpets were stained, the aircon was not working properly, there was power failure several times.
For breakfast, the timing was 7am-10am. We came in at 9am. The serviced staff told us that we should come earlier because the food is almost finishing. We just told them that the breakfast is up till 10am, it is our right to come in the timing we preferred. Anyway, their breakfast spread is basic. Very basic.
The location of the hotel is actually deep inside Sukhumvit Soi 13. None of the taxi drivers know of this existence. It is about 10 mins walking distance to Nana Station.
Overall, I have been to a better 3 -star boutique hotel and I assure future visitors to stop booking at this hotel as you will get disappointed with the service, facilities and location.
- Official Description (provided by the hotel):
- Aspira Sukhumvit 13 provides all one could need for an exciting yet budget-friendly holiday: mid range rates, amenities and facilities dedicated to unwinding and relaxation, and, best of all, a location close to the city's cultural and modern attractions. ... more less
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