We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Inconsistent service with poor facilities”
Review of Aspira Hiptique

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Aspira Hiptique
Ranked #713 of 858 Hotels in Bangkok
Brisbane, Queensland, Australia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Inconsistent service with poor facilities”
Reviewed 15 October 2013

We had a friend who previously stayed here. She was welcomed by friendly Philippines staff and the room was acceptable. However, when she brought us for the second time, it was a nightmare. The new front line staff were a mix of Indian staff and another Philippines staff with their management boss, an Indian man as well. As a owner of the hotel, you should give your guest a warm smile at least. To our horror, we were ignored, none of the staff came to helped us with our bags and the door. That was the beginning.
We booked 2 rooms 610 & 609. Deluxe room. It was terrible, the carpets were stained, the aircon was not working properly, there was power failure several times.

For breakfast, the timing was 7am-10am. We came in at 9am. The serviced staff told us that we should come earlier because the food is almost finishing. We just told them that the breakfast is up till 10am, it is our right to come in the timing we preferred. Anyway, their breakfast spread is basic. Very basic.

The location of the hotel is actually deep inside Sukhumvit Soi 13. None of the taxi drivers know of this existence. It is about 10 mins walking distance to Nana Station.

Overall, I have been to a better 3 -star boutique hotel and I assure future visitors to stop booking at this hotel as you will get disappointed with the service, facilities and location.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nur Shameela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

241 reviews from our community

Traveller rating
    33
    79
    61
    35
    33
See reviews for
13
91
59
20
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore, Singapore
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 11 October 2013

Location was ok, sky train 5 minute walk, taxi had no idea where hotel was. Breakfast basic, staff useless if you asked it was like you interrupted them from reading or watching tv. Rooms smell, ac bad smell, no natural light, hot water on off depending on time of day... Stained linen, wrapped linen.. Room very dusty. Rooms small

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hippiechick88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bangkok hotels

Newcastle, Australia
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 October 2013

I would have given this hotel a solid 3 except for the double charging for the room on my credit card.I am confident this will be sorted out, however it does take away considerably from the experience.

This is a hotel of contrasts and tell down by the details.

The check in area of the foyer is amateur at best. I looks more like a disorganised work station. What appeares to be an all ethnic Indian male staff were friendly and gave good advice and service, double charging not withstanding.

Despite booking a room with twin beds, we were originally placed in a room with a queen size bed. Not so good when you are with a mate, and not your partner.

The location is quite but not the most convenient. The free tuk tuk to Sukhumvit Road does solve that problem to some extent. This section of Sukhumvit Road has cleaned its act up in the last few years, only sellers of fake products in the main, rather than sellers of "other things". However, if you are a female walking the last 100 metres or so at night could be disconcerting. The Soi 13 that leads directly to Sukhumvit Road from the hotel looks dodgy. Better to take a tuk tuk, taxi or walk via Soi 11 that leads directly to Nana Station. Soi 11 has lots of restaurants, hotels and bars etc and seemed quite safe.

The breakfast was of decent quality but had limited choice.

The hotel decor was funky/trendy which was nice but in some ways not functional. For example the bathroom and bedroom are in effect one single room with a frosted glass three quarter glass panel acting as a divider. It looks good but it depends on who you share a room with as it how comfortable you are with this set up. Noise, odour etc are not really contained.

Fantastic bed and pillows. As good as I have ever had so sleep quality was excellent.

Value wise it was Ok with a 60% discount for two nights.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank newyboy50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 September 2013

I enjoyed the Bangkok Hiptique Hotel very much.
It is great Boutique Hotel.
The Bed and Room was very comfortable, and I slept like a Baby.
It is Really Excellent.
Near all the action of Bangkok, but Quite, and a Home away from Home.
Laundry service is also offered, there is a rooftop pool also , and there is Tuk Tuk Service.
Aou the Business Development manager is a Real Gentleman , and Makes You feel right at home.
At the Rooftop Restaurant I discovered a new favorite Dish , which is Somtum. There is a nice selection of dishes on the Menu and Pizza Also (Yes , The Best Pizza in Town).
Mr Praveen , the GM is geniuly interested in the guest comfort and service, is very Friendly.
This Hotel is No Joke. There is nothing negative to say about it !
I Hghly recommend this hotel to anyone for a quality stay in Bkk.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Victor S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
Reviewed 16 September 2013

I have been to BKK for more than 20 times and stayed in many hotels before (both high end and budget). But this is the worst one I ever stayed.

Upon check in, we knew this is a low standard hotel as they photocopied our passport and leave it lying around where all other guest can see our details. The hotel tuk tuk driver carried our luggage up to rooms and suspiciously wanted to go into our rooms to 'check' and wanted to keep our extra hotel card. We found one room with 2 cockroaches running about and another to have a terrible foul smell. We sprayed our own air freshener, hoping to clear the smell but it was of no use. Hence, we asked for change of room. Despite having many unoccupied rooms (we can see from pieces of paper showing which rooms 'vacant' or occupied' lying at the front desk), hotel insisted us to pay extra 300baht per night if we want change to deluxe.

As the smell was really unbearable, we paid the extra $ to get a slightly better room. The worst part came on the first night 4am when we heard bangs on the door and the door actually opened though we had locked it from inside! Luckily we used the door chain and the person quickly closed it back. We were so shocked that we have to push a chair to block the door for rest of stay.

Having this bad experience and not trusting the hotel anymore, we put up the "do not disturb" sign to prevent them from cleaning our room. However, we found the room cleaned up after shopping! What is point of having the sign when you don't follow guest's instructions? Although cleaned up, the free 2 bottles of mineral water are not refilled.

Although the hotel has free tuk tuk service to the main road, on a Sunday morning, the driver said there is no gasoline and cannot fetch us out. What is the point of free tuk tuk service if you do not ensure supply of gasoline daily? The corridors are very dimly lit and the bathroom and the sink area is separated. Shower was hot and cold every 1 minute. This hotel is at end of Soi 13 which is very dark and has no activities. The nightlife and food are on Soi 11 and massages are on Soi 15.

Having said so much, I will not come back to this hotel anymore.

Room Tip: Avoid room 410
See more room tips
  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MiniJJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 11 September 2013

Hiptique Bangkok
Stayed for three nights in August 2013

Location
Located a bit of a walk off the soi 11, somewhat hidden in a local street. Great for night time sleep, a bit scary if you walk alone at night. The hotel offers free tuk tuk shuttle to Nana BTS sky train station. Ideal if you want to enjoy all the nightlife and shopping around soi 11 and Sukhumvit.

Facilities
Small rooftop pool with only a few sunbeds, pool design is great with stunning views, due to the lack of a pool shower, the pool water has a horribly amount of chlorine in the water causing me a rash.
Restaurant and Bar; Nice happy hour deal from 11-19, barman world record slow though, we got our drinks after finishing the appetizers. Lunch and breakfast was included in our stay. Quality if breakfast varied day to day, usual Asian effort to imitate western breakfast, failing miserably. The omelet chef saved it though (they days he were there). 30min before breakfast was closing, almost everything was finished, and they don't refill.

Rooms
Stylish and with everything you need, fridge, tv, amazing beds. Had a few ants and mini roaches but nothing alarming.

Only negative is the design of the bathroom door; a see through glass door and wall, with a 30cm gap to the roof, leaving nothing to the visual and audio imagination of the visit to the toilet….
Not ideal if you're staying with people you don't know that we'll in a twin room like we did,
(Not very romantic either if you're going there for that reason.)

Service;
this is where Hiptique really could improve immensely. I booked and payed for a deal through the hotels own website, yet arriving to the hotel , they didn’t have my booking AND they demanded me to pay again (!) took a lot of time and effort to prove them they were wrong. Same story at check-out, demanding me to pay a third time, resulting in the same process with me urging to see the manager.

They also charged my visa twice for the booking after I got home, having to call the hotel to sort things out. Asked for late checkout, front desk said the two extra hours would be 200baht. Yet they called our room early in the morning to say it was 400baht.

Absolutely no communication between staff, having to show my booking voucher over and over and over again in the restaurant to prove them the meals were included in my stay as stated on the voucher, and the waiters having to call front desk again and again. Very annoying ad time consuming.


Value for money;
ok, love the design, location is ok, unfortunately service really needs to improve, don't think I'll stay there again.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toulon
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 August 2013

First, the hotel was really hard to find in these small street of sukhumvit. From the hotel to walk to the sky train it about 20 minute but they have a tuk tuk every 30 minute to bring there. The room is clean but small, is around 30 cm from the bed to the wall and without no window so you never see Bangkok or is raining or sunshine for me is like living in a closet. Be carful of the taxi who pick you up from the hotel they all charge a surplus, always ask for meter. For the price is acceptable for near to everything and close to the sky train and a swimming pool.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anonymous A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bangkok hotels
Sukhumvit
RetrOasis Hotel
RetrOasis Hotel
#403 of 858 in Bangkok
121 reviews
Sukhumvit
Citadines Sukhumvit 11 Bangkok
Sukhumvit
Le Fenix Sukhumvit
Le Fenix Sukhumvit
#344 of 858 in Bangkok
1,178 reviews
Show Prices
Show Prices
Show Prices
Sukhumvit
Citichic by iCheck Inn
Citichic by iCheck Inn
#286 of 858 in Bangkok
483 reviews
Sukhumvit
Citrus Sukhumvit 11 by Compass Hospitality
Sukhumvit
Salil Hotel Sukhumvit Soi 11
Show Prices
Show Prices
Show Prices

Been to Aspira Hiptique? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aspira Hiptique

Property: Aspira Hiptique
Address: 42 Sukhumvit 13 | Khlongtoei Nuea, Wattana, Bangkok 10110, Thailand (Formerly Bangkok Hiptique Residence)
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #713 of 858 Hotels in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Aspira Hiptique 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Aspira Sukhumvit 13 provides all one could need for an exciting yet budget-friendly holiday: mid range rates, amenities and facilities dedicated to unwinding and relaxation, and, best of all, a location close to the city's cultural and modern attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, Agoda, Ctrip TA, Travel Republic (UK), LoveHolidays, TripOnline SA, Booking.com, Priceline, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your Aspira Hiptique reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing