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Aspira Hiptique
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Reviews (256)
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All reviewsfree tuk tuk servicesukhumvit roadsmall rooftop poolsmall streetboutique hotelshort staystayed here for nightscentral bangkoknananightlifeskytrainterminalasia
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Reviewed 5 December 2013

We had such high hopes for this hotel due to them being so helpful up to the run up of our stay in the hotel - we attended 2 weeks prior to our stay to see if we could leave baggage as we we're heading down to the islands in thailand and sure enough the hotel was most accomodating to our needs. This is where it ended.

We arrived on our night stay in this hotel after booking on booking.com - By mistake myself and my friend both booked for this hotel for 2 rooms 1 night, this was not picked up but the hotel and we have therfore been charged double, had we had enjoyed our stay I can't see why an extra £10 each would be an issue between the 4 of us however due to the imcompitance of the reception staff we feel very sour graped about the matter.

We had 2 rooms - on entry the room looked plush and lovely however one room smelt so strongly of garlic and was horrible for my friends to sleep in and the other had the air conditioning leak through the night causing a huge pool of water to the entrance of the room and with a solid surface almost caused me to trip.

The rooms look lovely and plush as I said on entry however the rooms are so worn... they really really really need some TLC! they are nice rooms but they are not finished to a standard that they should be and it's simple things they can easily do which would make the rooms look lovely and expensive.

Our booking included 1 room for breakfast but the other without due to some issue on booking.com (we had experienced this with another hotel so were fine with this) we knew we then were splitting the cost of the 2 other breakfasts however when going up to breakfast we were refused advising no rooms had breakfast included, this was then checked with the receptionist down stairs - I then went down and had to ask for the confirmation to the booking in order to point out where it states 2 persons breakfast was included however by this point we had no time to go back and eat due to needing to leave for the airport.... The only offering they made was to box the breakfasts up, no refund to make the price of the room equal to one another.

that is we thought we were leaving for the airport! the hotel had failed to arrange our transport as requested the night before, the receptionist made no effort or showed no panic at the thought we were in a rush to get to the airport to check in for our international flight, the only person to make any effort to grap us a taxi was the sercuity man! the receptionists just sat there.

We tried to complain at the hotel about the hotel and although they are Thai they were the best english speaking of all the hotels we stayed in and they understood the complain just refused to do anything about it, I have then come home and written to them by email over a week ago with the complaint - I would have thought as a big chain hotel we would get something back however they have ignored the complaint again. We have now had to write to booking.com in hope of getting some answers and for the complaint to be resolved as I cant honestly understand why the advertise such a rubbish hotel.

Room Tip: Just dont book - thats the best tip I can give.
  • Stayed: November 2013, travelled with friends
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2  Thank bethsieboo0506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2013

A Value for money Strategically located Boutique hotel. about 10 minutes walk to the main road. Hotel provides Tuk Tuk for transportation to the nearest public stop. Just a short distance to the nearest pier.

  • Stayed: November 2013, travelled with friends
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Thank keanpoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

In the end you get what you pay for. This little hotel is about a 10 walk into the soi, right at the end which guarantees quietness. Rooms are small, but look quite 'hip' at first glance. Biggest pro are the beds, fantastic matrass and duvet! Nice tv with many international channels. Wifi is ok depending on where you stay. Only corner rooms have a window overlooking a grey wall. Had to change rooms as my first room (610, no window) had a faulty water heater. My replacement room (209) was a corner room with window. Upon further inspection the room is somewhat shabby (stained walls and carpet, and a musky smell). Staff is friendly and fixed all problems (second room had water heating issues too, bed side lamp and clock were not working, no toilet paper and no kettle -only tea and coffee but nothing to make hot water-).

Wouldn't go as far as to not recommend this place as the bed is just to die for. Not often have I had such a good sleep. Jsut be aware of other potential (small) problems.

Stayed: November 2013, travelled solo
Thank Rice_paddy7474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

We had a friend who previously stayed here. She was welcomed by friendly Philippines staff and the room was acceptable. However, when she brought us for the second time, it was a nightmare. The new front line staff were a mix of Indian staff and another Philippines staff with their management boss, an Indian man as well. As a owner of the hotel, you should give your guest a warm smile at least. To our horror, we were ignored, none of the staff came to helped us with our bags and the door. That was the beginning.
We booked 2 rooms 610 & 609. Deluxe room. It was terrible, the carpets were stained, the aircon was not working properly, there was power failure several times.

For breakfast, the timing was 7am-10am. We came in at 9am. The serviced staff told us that we should come earlier because the food is almost finishing. We just told them that the breakfast is up till 10am, it is our right to come in the timing we preferred. Anyway, their breakfast spread is basic. Very basic.

The location of the hotel is actually deep inside Sukhumvit Soi 13. None of the taxi drivers know of this existence. It is about 10 mins walking distance to Nana Station.

Overall, I have been to a better 3 -star boutique hotel and I assure future visitors to stop booking at this hotel as you will get disappointed with the service, facilities and location.

  • Stayed: October 2013, travelled with friends
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3  Thank Nur Shameela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2013

Location was ok, sky train 5 minute walk, taxi had no idea where hotel was. Breakfast basic, staff useless if you asked it was like you interrupted them from reading or watching tv. Rooms smell, ac bad smell, no natural light, hot water on off depending on time of day... Stained linen, wrapped linen.. Room very dusty. Rooms small

  • Stayed: October 2013, travelled solo
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1  Thank Hippiechick88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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