We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice apartment, miltxed opinion on service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Rongratana Executive Residence
Ranked #416 of 858 Hotels in Bangkok
London
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Very nice apartment, miltxed opinion on service”
Reviewed 12 April 2013

We stayed in a 2 bed apartment for 3 nights in March. Overall opinion is great, beautiful, spacious, quiet apartment in a good location - although its on a one way road so when you think the taxi/tuk tuk drivers are trying to rip you off, they probably aren't! Also within walking distance to the main shopping areas.
We had no issues with our stay until the morning we left, we ordered our breakfast (which gets delivered to your room) for 7am as we were leaving at 7.20am but it never arrived. We eventually went to reception to check out and they were pretty much clueless, we asked for a juice or water before our taxi arrived but even that proved too difficult. A disappointing end to a nice stay but would recommend and stay there again.
However, the man who works on reception was very helpful and professional - they need more like him working there.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RW2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

70 reviews from our community

Traveller rating
    25
    31
    5
    2
    7
See reviews for
18
18
3
1
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Almaty, Kazakhstan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 January 2013

Hi,
Unfortunately we stayed in this hotel for one night and paid for 2 nights. pls pay attention about your payments in the check in and check out time. They took 2 nights from my credit card and did not pay it back. The room was ok but no service at all. The reception stuff is indifference, do not pay attention to customers. Briefly, I was cheated an will never stay in this hotel again.

Stayed December 2012, travelled with family
Helpful?
11 Thank Saime H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 15 January 2013

We got upgraded to the two bedroom suite as our room was not available. They asked for payment upfront without us having seen the room which we did not like as we had stayed in some lovely and much more expensive places where staff did not behave in this way.

The rooms were nice, well finished and clean. About half the light bulbs in this 5* apartment were out so we were staying in a fairly dark place.

Breakfast is served in the rooms and you have to order what you want the night before. You cannot have it before 7am. It isn't very good (for a 5* apartment) and the order was a bit hit and miss - i.e. we got some of it, we didn't get other dishes and some were not ones we'd ordered.

The place we stayed at before in Bangkok (Cape House) does the best breakfast ever and the staff were just wonderful (I felt like I was at Claridges) and apparently has a lower * rating than Rongratana.

When we check out at 6am they insisted on going to check the room before we could leave. We really hated this because firstly we were in a rush and secondly we are not thieves or vandals and had paid upfront for the room as requested. The room, as he said, was perfect and we were allowed to leave eventually.

Bizarre attitude for a 5* hotel/apartment. Would not return and could not honestly recommend.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank GandA10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 31 December 2012

I'm working near Lang Suan and I booked this hotel for my friends before and this time again I booked 2 months earlier with Mr. Paul the Manager for 2 nights from 31 Dec 2013 to 2 Jan 2013. A month before I walked pass and confirmed with this man. He answered with confidence smile everything is ok. I dont get any confirmation document as it's a walk in booking and I told him 2 times. When the time come as of today... I called in to check, a girl answered the phone , trying to check and there's no room available and there's no my booking. I and the girl tried to contact Mr. Paul who is the manager from 9.00 am and he didnt' answer the phone. Been trying to call many times no answer and then 11.00 he sent sms.... "Sorry there's no room available"
1. This man is too coward to be a manager. He didnt even try to communicate with us. Running away from phone like a rat running from cat.
2. He sent SMS just to say there's no room available without showing any responsibility to his mistake. How could this hotel hiring a guy like this as a manager... so damn wrong...

And I serch on reviews of this hotel... all said most of the things about hotel is good... only services is bad.... which destroy everything... :(

Room Tip: Choose other hotel
See more room tips
  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Tripradap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 9 December 2012

We ended our trip in 3 weeks with accommodation at this amazing hotel. We paid as much per night as we did on Baijoke Sky hotel that was anything but good. Located in a quiet area near Lumpini Park and Skytrain only 2 minutes walk away with one or two stops to MBK.
The hotel has a fantastic roof top garden and pool. Service is very good and it is clean and nice everywhere. To understand why I liked so much about this boutiqe hotel so you have to go to their website. It is just as nice as the images show and the service is very good.
www.the-rongratana.com
A minus for breakfast it was. You ordered breakfast by checking in a form. Then came the very uninvolved girl who received the orders with one thing at a time if she remembered to look at the order.

If we are to live in Bangkok again so this is where we will stay. Location is also perfect!

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Madelenee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 19 October 2012

This hotel has offered us better than our expectation. It was our first time staying in service apartment or so called Executive Residence. There was a room for improvement. But this place does not need to as being unique place to stay in Lang Suan Area...and more importantly....staying there made us feel like Home...

Room Tip: If a good room means BIG...This place can offer. If a good room means comfortable...this place can o...
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PoomyTheBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 September 2012

We stayed here in a very well appointed serviced apartment, six people for two nights worked out to around SGD 50pppn. Excellent location, opposite the Grande Hotel Ville Bangkok.
The hotel is about ten minutes walk from the nearest BTS with nice hotels surrounding it.

The front desk staff are very friendly, the breakfast was included in our stay between 7am and 10am and was pretty good fare.

The beds were comfortable, the bathrooms spacious and clean. The thing that stood out about this hotel was that it was clean and the staff were attentive as well as the rooms were very nice inside.

The rooftop terrace and pool were also a major plus.

Kitchenette area was very handy for those who don't like to go out for food all the time and proximity to the shopping areas was only a few USD cab ride away each way.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sammone40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bangkok hotels
Centre Point Hotel Chidlom
#86 of 858 in Bangkok
4.5 of 5 bubbles 626 reviews
Cape House, Bangkok
#64 of 858 in Bangkok
4.5 of 5 bubbles 637 reviews
Siam
Siam Kempinski Hotel Bangkok
Show Prices
Show Prices
Show Prices
Bliston Suwan Park View
#220 of 858 in Bangkok
4.5 of 5 bubbles 592 reviews
Show Prices
Show Prices
Show Prices

Been to Rongratana Executive Residence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rongratana Executive Residence

Property: Rongratana Executive Residence
Address: 64 Soi Langsuan, Ploenchit Road, Bangkok, Thailand
Region: Thailand > Bangkok
Amenities:
Airport Transportation
Hotel Style:
Ranked #416 of 858 Hotels in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Rongratana Executive Residence 4.5*
Number of rooms: 24
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Booking.com, Expedia, Agoda, Hotels.com, Priceline, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd and HotelQuickly so you can book your Rongratana Executive Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing